This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, 25th Street Auto Repair in Cicero, IL shows strong loyalty but mixed edges: many praise honest staff (esp. Ivan), fast turnarounds, emergency help, and fair pricing. A notable minority report unprofessional behavior, repeat fixes, cost overruns, and serious workmanship concerns. Pricing trends reasonable but can feel high. Service is usually quick, though waits and poor communication appear; cleanliness mixed. Little to no data on inventory variety, yard organization, or ease of finding parts. Overall score: 79/100.
Be very carful taking your car here for services….they cut a lot of corners while fixing your car causing more issues and are lazy .. have taken 3 cars here for years all have had engine failures. Most recently took my jeep wrangler here and kept having the same issue come up finally went somewhere else with a trusted mechanic and found out the root of the issue was how lazy they put my parts into my truck and bypassed other issues and they tampered with the code of the truck so that the engine lights would turn off… I’d give these guys no stars if I could. Would avoid at all cost
If you need a mechanic I wouldn’t recommend at all a 180 service turned into a 420 dollar service I went to them to fix a problem and they said it was fixed and it wasn’t gave them the benefit of the doubt took it to them again and it was fixed got charged another 140 on top of that and supposedly they drove the car and failed to say that the control arms were busted and they let me drive off like that not only that but their professional ethics are not there either they told me they would call me and never got a call I had to follow up with them and they wouldn’t answer or would say we are fixing the problem no communication whatsoever and not only that but I had to go myself to the mechanic to find out what was going on after all this I decided to go to another mechanic to fix the control arm which ended up another 120. Wouldn’t recommend it
Very disappointed with the service. I went two times to get my heater fixed because they did not fix it properly the first time. It worked for one day then blew out, second time I went they took two days to "fix it" and had to pay an additional amount for the service only to realize there is an antifreeze leak. I never noticed until I got sick a week later and my mom pointed out the smell.. Note I am 8 months pregnant and they put both me and my child at risk of ethylene glycol poisoning!!! Spent over $150+ to try and get it fixed for nothing. This place will fix one thing and mess up another thing.. STAY AWAY FROM THESE PEOPLE
Great customer service from the manager. One shop was charging me 1000 + dollars to fix my catalytic and an emissions problem.He got the job done for $400 bucks
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