Royal Coach Ltd in
Bartlett (IL)

I just had my vehicle repaired at the Bartlett location and couldn't be happier with the result. Had estimates done at several locations and they all came in around $3500 for the repair. When I had Royal Coach estimate the damage working with JP Michael's he offered me 2 possible options for the repair. The first was comparable to the other estimates I already had in procedure and cost. The second was repairing the body damage with a paintless dent removal process along with replacement of the mirror and door handle. It turned out the repair was able to be done using the PDR process at a savings of almost $2000 dollars under the other estimates. The repair was perfect, you'd never know the area was damaged. I was so pleased with the outcome that I asked them to address 3 other areas on the vehicle that had damage from a previous incident. Working with JP was a pleasure, he kept me informed through the whole process with texts and images of the work as it was being done. I highly recommend Royal Coach for any Auto repairs because they are fair and genuinely concerned about your satisfaction with the work they perform. Thank you JP Michaels and Royal Coach!

These guys are the best and they’ve earned a customer for life. The work they did on my wife’s car after we got hit was excellent and they even did some touch up work for me elsewhere for a great price. Their service, in person and over the phone, is top notch and everyone I spoke to seemed like a genuinely great guy who enjoys what they do. Their commitment to quality, clarity of communication and high quality results make them easy to trust. Strongly recommend if you’re looking for a body shop!

Royal Coach was amazing to work with and Chris does amazing work! After my crash my Challenger looked unrecognizable but the team at Royal Coach were able to repair and restore my car. Additionally they handled the headaches of dealing with my insurance companies corporate adjusters/ estimators (State Farm) to ensure my car was repaired properly! See below for before and after photos. If I ever feel the need to super charge her in the semi near future, I know where I’m going!

The office staff is so polite and professional. Fair prices and advice. They don't try to upsell.

I was in a collision accident; and from the beginning Royal Coach was incredibly helpful and professional from the minute my car went into their care. They helped me in every way they possibly could. I asked a million questions and they answered each one with patience and care. I could tell every worker was passionate about helping me which I appreciated during this stressful time. I recommend them to everyone who is in of need of work on their car, their customer service, expertise, and professionalism is outstanding.

had some hail damage and they fixed the entire car without having to paint..also had some crash damage on another vehicle that came out beautifully...They have a FANTASTIC painter...I highly recommend

Easily the best experience I’ve ever had at a body shop. Everyone at Royal Coach Bartlett was super friendly, professional, and incredibly knowledgeable. When we mentioned it was our first time there for a repair estimate, other customers in the shop immediately started singing their praises, just unprompted. You could tell right away this place is run by honest professionals who have earned people’s trust. I had a dent on the quarter panel, and before touching anything, they walked me through the damage and explained both the best and worst case scenarios. Totally honest and upfront. No surprises, just expert guidance. They also dealt with my insurance company for me—and when the insurance started being difficult (shocker), the team advocated for me and pushed for what was fair. I never felt like I was on my own in the process. Big shoutout to John, he kept me in the loop the whole time, gave me regular updates and every step in dealing with insurance, and even went above and beyond by removing a large chunk of tree sap from my car—completely unrelated to the repair—and did it at no extra charge, just because he cared. That kind of service is rare. These guys go the extra mile and really care about their customers. I’d 100% recommend this place to anyone who needs body work.

Accidents are unfortunate, but thankfully, Royal Coach Ltd has been my go-to choice for years. They consistently provide outstanding service whenever I need help. From the moment you walk in, you are treated with professionalism and kindness. They understand that accidents can be stressful and do everything possible to ease that burden, from handling insurance claims to providing accurate timelines and delivering flawless work. Their attention to detail is unmatched, and they genuinely care about customer satisfaction. I want to acknowledge a few exceptional team members: Rob at reception, Chris, the service advisor, and the mechanical engineer, all of whom are a pleasure to work with at the Bartlett location. I highly recommend them and am grateful to have such a reliable place that I can count on.

They made my car like new again (auto body work) on my G37X, they even placed a brace underneath for my license plate lights they did more than what was expected 5 stars hands down.

There’s a reason this place has such a high rating. The customer service and work is top notch, but just as importantly, this is a place you can actually trust! Josh and his team are not only extremely thorough, but they’ll make sure the job is done right every single time. I’ve always been a little skeptical when it comes to bringing my car somewhere for work and for the first time ever I actually left this place knowing I got a fair price and quality work done. I can’t recommend this place enough.

I can’t say enough good things about my experience with Royal Coach in Bartlett, IL. From start to finish, their impeccable attention to detail and clear, consistent communication stood out. As my truck was being repaired, I truly felt like they were working for me, the customer; not just trying to satisfy the insurance company and move things along. My Chevy Colorado was mint before it was rear-ended, and I was worried it might never look the same again. But when I got it back, it looked so good it was almost better than the day I bought it! Huge credit goes to John, who worked on my truck and absolutely knocked it out of the park, a complete grand slam. In a time where true craftsmanship and pride in work are hard to come by, you’ll still find both here. I would most definitely recommend Royal Coach to anyone who values quality, professionalism, and a team that genuinely cares about doing the job right. Thank you again!

Absolutely the best! My family uses Royal Coach because we truly believe they are the best! They are extremely professional, and detail oriented. I’ve had several vehicles serviced at this location and even had body work done as well. Several years ago, I had a company car towed in after an accident. Royal Coach advocated for my best interest. While I feel very confident in Royal Coach, they worked with the insurance company to total out the vehicle simply because they felt it wasn’t in the best interest to repair it. We know insurance companies do what they want but in this case, I feel Royal Coach was instrumental in a good conclusion.

Royal coach has an amazing team I have took my jeep there twice but we have used them for years after years in my family. I know I never have to worry about anything when picking up my vehicle from them, the team never and I mean never has an attitude or makes you feel like they don’t want you there. Amazing team thanks again guys

Royal Coach and the crew here are amazing. They do business right. They are super friendly and accommodating. Body shops are generally not a place anyone wants to have to go too but the crew there makes it the best experience they can. I have taken cars there that are pretty banged up and they do a flawless job at repairing them and bringing them back to 100%. They just fixed some body issues on a new vehicle because I trust them more than the dealer. I will be coming back any time I need something related to my cars. They also do mechanical work which is great. There are so many shops out there and it's tough to know who is good but I've never had a bad experience with Royal Coach!

This is unfortunately the third time I’ve brought my Lexus in for repairs but the team at Royal Coach has always left me speechless. My car always looks better than when I originally bought it, both interior and exterior. I am so grateful for their service and attention to detail. On top of that, Rob is always willing to go head to head with my insurance company to make sure the repairs are covered! Thank you guys for all your hard work :)

Rob and John are the best in the business! I had hail damage to my vehicles. Rob set time aside for me to coming and have the first one looked at and schedule in right away. Rob and John helped with insurance claim and they were so detailed and informative. They noticed when the adjuster came out and documented the mileage, that the adjuster didn't put the actual miles of the vehicle. The adjuster put 123,456 miles as my vehicle only has 9,800 miles. They consulted with me to call the insurance company and get that fixed right away so it doesn't effect my carfax. Now the best note when I got my car back as I'm driving to work I had 3 people pull aside me and say nice vehicle because John had my vehicle polished and looking better then new.

Ron and J.P. and the crew at Royal Coach Bartlett did a wonderful job. Customer service here is top notch...it's clear that their goal is 100% customer satisfaction. My every interaction with them, from initial call to final inspection was refreshingly pleasant. They explained everything in detail, was made aware of every facet of the repair work, and they made sure I was satisfied with the results. Couldn't ask for better service. Highly recommended!

The crew at Royal Coach Bartlett are the best. I try to take very good care of my new Golf GTI, but after driving it all winter I had a couple cosmetic issues that I wanted to trust to professionals. Royal Coach were first and foremost kind, and they gave great advice on the care of my car and the work they’d recommend. On top of all that, they got the job done quickly and at a great price.

Our Toyota Camry was damaged and needed to be repaired (bodywork and some mechanical). Royal Coach explained the process, what needed to be done, kept me informed of progress of repairs. When I picked up the car after repairs, I was amazed on the quality of work and also how they detailed the car inside and out. The shop is spotless, customer service oriented and there were no problems of costs with our insurance carrier. Highly recommend Royal Coach of Bartlett, IL.

Absolutely amazing work. Wonderful people to work with. They brought my baby back! Thank you Royal Coach team😊

I cannot recommend this shop enough. Amazing staff and the team that worked on my car is phenomenal! My car is old so I knew anything they did would make it look great but i never could’ve imagined they would be able to make it look brand new

I always feel well taken care of at Royal Coach. They consider your best interests over their profit- so I don’t feel that they would take advantage of their customers. I would recommend giving this shop a try. They explain things to you, and you don’t feel like they pressure you.

Our vehicle was left with some body damage after a freak accident (someone was throwing rocks at cars on the highway) which damaged the passenger side front door. We've seen enough vehicles with questionable paint matching that we wanted to ensure repairs were done in the right way. After passing Royal Coach for years on the way home from work, we decided to take it there. Royal Coach was exceptionally thorough in assessing the damage and very specific in the steps which would need to be completed to bring the vehicle back to its former condition. They also explained the process of working with our insurance carrier in a very detailed way, and ensured we were kept informed throughout the process. They were also understanding that the vehicle had PPF on the front and worked to not disturb that application. Not only were we surprised how quickly the work was completed, but the results exceeded our expectations. The area with damage is totally imperceptible, the paint match is exact, and they even replaced the door edge film that Lexus installed when new. We can't more highly recommend this shop for both their customer experience and the superiority of their work. As an unexpected bonus, they detailed the outside AND inside of the car! Wow. Above and beyond. Thank you Royal Coach for taking care of our ride. We'll hopefully never need this type of work again, but if we do, we know where we're headed!

I recently had the pleasure of working with Royal Coach Ltd., and I must say, their services exceeded my expectations. My Lexus GX460 was hit with a brick while driving on the highway, and the damage was extensive. However, the team at Royal Coach Ltd. did an incredible job fixing my car, and I couldn't be happier with the results. From start to finish, the process was seamless. The staff was very professional and courteous, and they kept me informed throughout the entire process. They were very accommodating with my schedule and made the entire process very easy for me. What impressed me the most was the quality of their work. My car looks like it just rolled off the showroom floor. They paid great attention to detail, and I couldn't find any imperfections even upon close inspection. Their expertise and skill were apparent in the finished product, and I'm extremely satisfied with the results. In addition, their prices were very reasonable, especially considering the extent of the damage. They even worked with my insurance company to make sure everything was covered, which was a huge relief. Overall, I highly recommend Royal Coach Ltd. for any auto body repair needs. They are experts in their field, and their professionalism and attention to detail are second to none. I can't thank them enough for their excellent work and service.

Awesome, fast, and friendly service wouldn’t take my car anywhere else but here!! Both Rob and Bob are awesome people to work with!!

My Volkswagen GTI was rear ended on Dec 1. I took it to Royal Coach on a recommendation. When I dropped my car off around Dec 8th or so, I was told there would be a 3 week turn around. These guys were very professional, knowledgeable, truthful and friendly to interact with. They also stuck to their original estimated timeline of 3 weeks. Throughout the entire process, the shop was very open about everything, updating me on what was going on. I really enjoyed my experience here and will definitely recommend friends & family to this location in the future. Thanks for helping me out guys. Keep up the good work!! Can’t believe how good the car looks.

It's a pretty horrible feeling to see your first new car in 15 years with a dent in it from a hit and run, but the crew at Royal Coach made my Camry look good as new again. They worked super well with my insurance and didnt take any shortcuts. They are honest and do great work. I'm so happy that my car came out looking great, and Royal Coach gave my sad story a very happy ending.