Wicked Wrench took such good care of me! When I dropped my car off with them, to find out what was going on with it, they drove me back home. They called me once they got to my car and told me what the problem was and gave me an accurate quote of how much it would cost. Then they got the work done in a couple of hours, and picked me up from my house so I could get my car and pay for their services. I do feel they over charged me for a new battery! But, I’m happy to have let them handle it and clean up the debris and damage my old battery had caused. My car i no longer leaking oil and I feel much safer and confident driving it. I’ll be letting them take care of my transmission and front suspension in the future. They’re really amazing and trustworthy, and I’m so grateful to have them in town. They had the part I needed in stock and the correct battery for my car. Amazing! I would not have felt comfortable driving out of town to get it fixed. Thanks you guys! 🤗
Honest, reliable, knowledgeable, and friendliest shop around!!! Customer service and technical expertise is among the best!!!!! Highly recommend for all your vehicle repairs!!
We had to leave town unexpectedly, these guys got us in to service our Rav4. They got us in the same day and the price was amazing. These guys are the BEST, we highly recommend.
They were so considerate they gave me a ride to and from my job to pick up the car and on top of that they gave me a detailed explanation of what work needed to be done in the cost I will definitely be going back
Alrighty, so let me start this by saying I have the absolute worst luck when it comes to cars. With that being said I got very lucky in finding a new, new to me, car 2 days ago! Of course after getting it registered I wanted to get the oil change and I've heard really great things about this shop from family and friends. I talked with the receptionist and she was so amazing she made time for me even though they were busy and squeezed me in. While we were there they found that my drain plug was stripped, they walked me out to see it for myself and showed me, while also inspecting the vehicle to make sure it was safe for my kids and I! (Extremely thoughtful and unexpected) Not only was the atmosphere of the place fantastic but the staff and mechanics were amazing! They got us in an out quickly while also explaining anything I had questions or concerns about. I will highly recommend this shop and continue going to them for all my car concerns!
Just in for an oil change. Brooke and Brandon are great folks to do business with. They got me in on time for my appointment and had me on my way again in a timely manner.
Not sure what normal prices go for, and I’ve never taken a car to a shop before, but seemed fair for the amount of work that needed done. I’d also say they were pretty great with service and considering I left my truck with them over the holidays they made great time. 10/10 would recommend to friends or family. Also props on the customer service in always being patient and accurate with my calls 👍🏼
Amazing little place, I feel like this is one of the only places who hasn’t tried to screw us over compared to the big dealerships we’ve dealt with. Very reasonably priced and did great work. If you have any issues with your vehicle at all or just simply need your oil changed this is the place.
Love the hard working team here at wicked wrench. Got a used Jeep a few months back and brought it in for a few things I noticed weren’t right. Turns out, it needed a lot more than I realized. They were quick to let me know and even showed me what was wrong. They got it all taken care of and was back on the road in a couple days. I’ll always bring my vehicles here, thanks again you guys!
Great help, the whole team team helped us greatly when the heater system failed on our 2014 equinox. The quotes were reasonable and they had it fixed in great time. Thanks team wicked wrench!
Every experience I’ve had with Wicked Wrench has been superb. Their prices for oil changes are unbeatable, and the communication prior to and during my appointment is always great. I also very much appreciate that they notify me of any issues they notice on my pickup during service without pressuring me to have them fix it immediately, and that they never try to upsell me on unnecessary services the way that big chains do. And, their online scheduling tool is exceptionally simple and convenient for booking appointments.
Every time I go to wicked wrench I am never disappointed. The customer service and work they do is always top notch. Every visit is a 5 star! Thank you for the work you do!
Amazing staff! I always knew what was going on and no surprises. Old school service here where they treat you fairly and do work by the book. Dealer quality service without rediculous pricing. They are my preferred mechanic now.
Very kind and helpful. So far only routine maintenance but eventually will need bigger things and I trust that they will do good work at a fair price. Very professional !
They did a fantastic job with the rear differential in my 2020 Mustang! They kept me informed throughout the job and explained everything to me. The price for the replacement was much, much less than the dealership and 2 other garages. The staff was knowledgeable and very friendly and made me feel very comfortable leaving my car with them. I would highly recommend them!
We are restoring a 1990 suburban. Wicked Wrench was able to find the hard to locate correct parts that were needed. The installation was quick and professional. We highly reccomend you call and make an appointment.
I can't say enough good things about this shop.
We were on a trip and our truck clutch slave cylinder went out and a local gave me there info. I gave them a call and they were great over the phone and made sure we were lined up with a great tow company also. Then when it came to the repair top notch they had us fixed the next day and back on the road.
I would give anyone there name and I would take any of my vehicles back to them if I needed another mechanic. And there prices are very reasonable like I said at the beginning if you need a mechanic don't hesitate to call them and they will take care of you.
Most wonderful repair in my life! 🙂 I was stranded and stressed but put at ease in the first minute I entered the office. Real people work here! If you live a hundred miles away, go there anyway!
Team was awesome. Had a car overheating on a vacation trip and they took us in right away, diagnosed the issue and got us back on the road before we finished our lunch. Thanks!
The team is full of AMAZING people. All of the very professional and love their service. All of them worked around my busy schedule to make sure I wasnt left stranded. Would 100% recommend.
EDIT TO ADD: I went with my Dad every time. Every time we were told you would call with an update. The only call we received was after we said we wanted the truck back. And again, you told us there was a short, there wasn't. And you left multiple things disconnected when you gave the truck back. Not once was I ever belligerent to anyone. Never even raised my voice. And saying that is 100% a lie. Would also like to note, since Todd figured out the real problem, and we replaced the battery, it hasn't had a single issue.
Posting for my dad:
Took my truck in because the battery kept being drained. They said they would check it out and call me to let me know. They never called. I had to contact them the next day, only to be told they needed another hour. Again, they were supposed to call, and again they didn't. The next afternoon I went back and they said they needed another hour. They had my truck for 2 days, never bothered to call me when they knew they needed more time, said they found a short, but they couldn't find the main issue, so I told them I would take my truck elsewhere. Then they said I had to wait a half an hour before I could take my truck so they could finish their "process." As I was waiting, the owner called and was very rude and said I wouldn't find anywhere else in Weiser that could do a better job. They ended up charging me 300 dollars. I then took my truck to TNT, formerly Red's, The next morning he told me the problem with my truck was simply one bad battery was draining the other. It had zero shorts, and Wicked wrench had left my wench disconnected, one battery disconnected and my brake lights disconnected. Oh, and he only charged 100 dollars and actually figured out the issue. I 100% do not recommend Wicked Wrench.
Wicked Wrench has set itself apart from the other local service shops in several areas:
1. Wicked had no issues taking on the work for my 2020 Ram 3500 DRW. Other shops were not willing to discuss anything beyond an oil change.
2. Their knowledge of the vehicle and published field service bulletins allowed them to make specific recommendations regarding the type and viscosity of oil, which h other shops did not offer.
3. The energy and enthusiasm of the entire staff was very evident during my visit.
Wicked Wrench serviced our AC system on our RV tow vehicle. We were only in the area for a week, but it was worth having the work done. They were very prompt and helpful and we were able to get the car in right away. Thank you!
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