Jacob was a pleasure to work with getting my truck scheduled and worked on. He helped troubleshoot what I thought was an oil leak. Turns out it was a coolant leak where the tubing wasn’t completely secured. He was able to work on my car the same day that I dropped it off, and I got my car back a lot sooner than expected. I felt like Jacob dealt with me honestly when looking into other issues with my truck. It’s never fun taking your car in to get worked on. But overall, this was a good experience.
They gave me a good price on a starter repair for my Ford focus. A different shop had caused a problem with my breaks and Sunnyside’s mechanic even helped fix that too. Good people and excellent service!
We bought from them back in December and it was one of the best car buying experiences we've had. When looking at the various Subarus they had, they were very open about the work they had done on them. And when we talked about concerns (bald tires) and some other minor issues with the vehicle, they were very understanding and offered to fix those things prior to purchase or sell at a discounted rate that was enough for us to make those repairs ourselves. We would gladly come back here to buy our next vehicle!
Sunnyside Auto was very helpful and quick with our service. Their customer service was great and helped us get back on the road quickly. We will be coming back!
The brakes on my 2019 Cadillac or squeaking all of the time. It was quite embarrassing. I have had some other automotive places look at the brakes, but they said nothing was wrong. When I saw the ad on television about Sunnyside automotive, I took my car in there and they assured me that they could fix the problem. They fix the problem the same day and my car runs very well. I was treated very well and will certainly recommend them to others.
Bought a car from SA and honestly couldn't be happier. They made the process quick and painless. We noticed after driving the car that it needed a couple minor things fixed that weren't mentioned during the buying process. SA jumped right in and took care of it even though they didn't have to. Honesty for me is huge. Can't say enough about their willingness to help us and stand behind what they sell. Well done guys! You handled the entire situation with care and kindness and we really appreciate you 🙏. I highly recommend Sunnyside Auto to anyone looking to buy an affordable and dependable vehicle from an honest dealership.
Was dreading taking the vehicle in to have codes checked. SA was very friendly and efficient in diagnosing issues. They also explained things well for a person who doesn't know much about vehicle mechanics. Very good overall experience. Highly recommend.
This place is the best for all your ceramic coating and vehicle detailing needs. Everyone treats you amazing with the best customer service and high quality work.
We have always had a great experience here! The pricing is the best we have found in town. The service is great! The mechanics are trustworthy, fair, honest and do great work. They are good about communicating to the customer what is wrong with your vehicle and what is needed to fix it, and I appreciate when they tell me I can hold off on something that isn’t necessary at the moment. Sunnyside Automotive will alway be my mechanic.
Dave was amazing! Helped me get into my car fast and easy, there was no stress or pressure to buy.
Mike helped me with my battery and was very pleasant to work with.
Definitely recommend buying from here, will look here first next time! Thank you guys!
My starter broke, and sunnyside was able to diagnose it the same day, while other places I called were not available for 3+ weeks.
They did a complete diagnosis, and had the starter fixed the same day. But I went ahead and had them fix everything in less than a week. The price was great and I'm very pleased. This is the place I recommend
Dave and Jamie were awesome. I totaled my vehicle and I was pretty stressed out about getting into a ride ASAP. They eased my mind and I had an excellent experience. They found me a vehicle that met my needs and financing within an hour. Highly recommend this dealership. These guys are simply good people who care about their customers.
I love Sunny side. They have a great selection of vehicles and amazing staff. Jamie was very helpful and really worked with me to find the right vehicle for my needs. Jamie went above and beyond to help my wife and I. we would call him up in a second if we needed another car. Thanks guys!
First time buying a car from a dealer, and I couldn’t be more happy with it! Jamie made the process quick and painless. I would recommend Sunnyside auto to anyone that needed a new vehicle!
This was my first car buying experience from a dealer. I have always bought cars in cash, private party. Both Jamie and Stephanie were a pleasure to work with. They worked to get me financing, didn't pressure me into anything and provided me with excellent customer service. I suspect this car is going to last me a long time...but if I find myself in need of another car in the future, I know exactly where I'll be going. I'm looking forward to using them as my go-to shop for repairs as well. Great job Sunnyside Auto.
Easy and painless! Best car buying experience and real people not corporatized robot salesmen that I can't stand. If you need a car from people that will give you a fair deal and be straight up about where all the money goes. Go to Sunnyside if you want a good car and don't like stressful, high pressure, salesmen. 👍👀👌
Great customer service!! I just bought a used SUV from this place. They were very easy to work with and quick with the paperwork. 35 miles into my drive home (2 hours away) the car died, alternator went out. Sunnyside quickly called me when they found out about the issue, they paid for the tow, and they fixed the issue as quickly as they could with no additional fee to me. They also had staff member drive my car and met me half way home so I wouldn't have to do the long drive again. Thank you so much for all you did. We will be coming back to get another car when my son starts driving this year.
My husband and I took forever deciding which vehicle was right for us. Sunnyside and their employees were very helpful, patient, responsive and efficient. I'm so thankful for their service. We just bought our third vehicle from them. You will be happy you bought your next vehicle from them.
Absolutely impressed with Sunnyside automotive! Kent, the sales manager was so nice to us and very informative as well as professional. My husband and I felt like family. We bought a new truck at a killer deal! He let us take the truck out for the afternoon to see if it was a good fit. We couldn’t recommend this place enough! Everything went so smoothly!
We had a great experience. Walked in to the office told Louis what I needed, and he showed me the truck that would get get the job done in my price range. Kent the sales manager is a great guy, goes above and beyond to make the sale smooth. Followed up to make sure we had all the information. Thanks for a future partnership.
Sunnyside was great. They were really good about not pressuring me, walking me through every step of the process, and helping me figure out the best plan to get the work done that my car needs and stay within my budget. I told them the amount I wanted to spend, and they honored that amount and kept my final bill below that.
I could tell they did good work, too. I could immediately feel the difference in the quality of my cars driving when I left the shop. It hasn't run this well in years.
I am new(er) to this area and had a poor experience with the first auto shop I tried, but Sunnyside gave me a much better experience, and I think they will be my service of choice in the future.
(Note: When I asked, they said they are trying to lean away from loaner cars. I think they are only using one at the moment, so I wouldn't expect one and may consider another option if that's important to you.)
Kent listened to our needs and was able to go out and find a vehicle for us. He was always prompt communicating with me about the car options that were available. When the decision was made to purchase the car he handled everything for us and made the process very comfortable. I was also able to sell a vehicle on consignment. Kent helped me with pricing and was able to get the vehicle sold quickly. The process was easy, low stress, and made the process of buying and selling a vehicle easy and comfortable. I certainly plan to work with Kent and Sunnyside auto again with future car needs.
Working with Kent at Sunnyside Auto has been absolutely fabulous! My husband and I received the very best of customer service when purchasing our truck. Kent even surprised us with a few replacement parts with our vehicle that we didn't expect. It's the Old Fashioned American "Customers First" Quality Service that Sunnyside Auto offers! We will tell everyone to purchase their used cars/trucks only at Sunnyside. What's best is that they have an excellent service department that does a 50 point inspection on every vehicle before they sell it. We trust them completely! Sunnyside Auto is the Southeast Idaho "Good Guys" in the Auto Sales and Service business!
My experience here was absolutely outstanding. You can tell these guys know their stuff and genuinely care about their customers. Jerome and Willie did an excellent job detailing my Land Rover, the attention to detail is top notch. The rest of the crew was awesome! We got to visit a bit with Kent, Dave, Andrew, Jerry, Jason (and some I am sure I’m missing) and wow I’m so impressed with the kindness and joy that exudes from them. I’ve been around tons of auto shops/car dealerships in my life and this one and their people stand out as a true gem. Do not hesitate to visit them.
Best car buying experience I've ever had. Bought a 2003 Honda Pilot about a month ago and it drives like a dream. Coming from driving a 2012 CR-V, I was a little nervous about driving something older, but it is now my favorite family car. It made me so happy to be able to talk to the man in charge right away. Roger is no-nonsense, super chill, and the rest of his staff were helpful and friendly, while being really busy every time I came in. (Having worked in customer service for the last 15 years, I'm pretty picky about where I do business.) I went to five different dealerships looking for just the right car and I should have just come here first. They had the exact car I wanted, priced below KBB, at half my max budget. It could not have worked out more perfectly. AND - I'm new to Idaho Falls, so I was happy to have found an honest mechanic at the same place! Win win. Shop here!!!
This is a great place to get your car fixed. They are very courteous and knowledgeable. I took to them a problem I had a dealership quote me on and Sunnyside was 1/3 the price. I talked to mechanic about why and he said that they don't have to replace all the parts the dealers replace. They changed the bolt that had sheared and replaced the one that had not and that was it. He told me that the dealerships just replace all the parts whether you need it or not. He also knew exactly the problem right off. It was great to talk to someone who was both incredibly intelligent and also so honest about what the real problem is. He could have charged me a lot more than he did. Because of his integrity I take all my vehicles to them. They have earned my loyalty now over many repairs over the years!
If you are ever in need of a honest dependable shop for repairs this is the last place you will ever have to go. The guys here at Sunnyside Automotive have been nothing but the best to me and my family. They have never not communicated with me during our vehicle repair and the price has been spot on. That helps when you are on a tight budget.
The Sales team there is really great to if i have a need Roger and Don have worked wonders in finding the cars that suit my needs. I have sent everyone i know to them when they are looking for transportation and they have left with a great price on the vehicle and enough money to put gas in their vehicle also.
In the last week I've been dealing with them, they have earned my respect and business for life. Everyone I've met here, from the manager to the master mechanic, is friendly, courteous and honest.
I bought a 2001 Suburban from them here, and their prices are unbeatable! They are not afraid to point out anything wrong with the vehicles they sell, and are more than happy to make the customer aware of any issues that may arise! Their Master ASE mechanic even took time out of his overwhelmed schedule to go on a drive with me to confirm suspicions about a tire-balance issue present. He confirmed my suspicions immediately and they promised to get everything taken care of for me! Adam even put some extra gas in the tank for me before I took off with it!
Never have I been treated with such respect when searching to buy a used vehicle before! There wasn't a constant hounding over features and a push to buy it; they wanted me to be happy with the vehicles I saw and make sure I got everything I needed to make it work...FOR ME!
From the bottom of my heart, I hope plenty of people come see this review; they are truly a remarkable business of fairness and honesty, a seemingly dying breed these days. I would recommend them to anyone needing anything done from general maintenance and tune-ups, to their forte with tires, brakes and suspensions.
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