This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for Pacific Steel & Recycling in Ponderay, ID skews positive: many praise friendly, professional staff, quick drop‑offs and payments, and reliable steel availability with generally good prices. Still, complaints recur about payouts (mixing grades, low rates) and a few instances of curt service; some wish scrap purchases for DIY were still allowed. Yard organization and ease of finding parts aren’t often noted; waits seem short except when staff are busy. Overall: 85/100. Great for routine recycling and steel buys; improving pricing transparency and service consistency would help.
Solving our steel problems all the time. We’re building a sharp RTI Ramp at Melody Muffler and they had just the steel we wanted. Can’t wait to finish it out and flex the XJ’s on it.
I made 2 trips with a dump trailer last week. Both trips were for my business. My first time at a steel recycling company. Everyone was really helpful and professional. I'm glad Pacific Steel is there. They provide a great way to get rid of extra metal that would otherwise go into our land fills. And I got a little extra spending money in my pocket.
I highly recommend Pacific Steel. The front counter staff as well as the yard staff are friendly and always work hard to provide great service. My go to place for steel
This place is amazing. When you go in the front office Staff makes you feel right at home, Matt and April are very helpfull and are very responsive getting back to me when I need a quote. The guys outside are a blast to talk to. Very respectful and helpful. I can honestly say I really enjoy my trips into this place.
Without a doubt the biggest ripoff in the recycling business. I had 100 lbs of aluminum and they threw it all together. One price fits all. Same with copper. Shinny bright over $1 under any other guys in the area. 25 lbs of 85% insulated .30 a lb. Again one price fits all. The yard guys definitely hated having to work at all. After seeing the standard response I see that the only solution is competition in Sandpoint. A person could make a quick fortune buying at their price and reselling in Coure D Alain 30 miles away.
You can (and should) recycle most metals here also the owner and employees are also polite and helpful. I just wish they let me buy or have pieces of scrap metal for my diy like they used to.
Mike is often very busy and he's a good guy. Have stopped in there occasionally for the last 15 years, mostly for nickel-dime stuff, and have always been totally satisfied with the service. And they have great calendars.
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