What clients say about M&W Diesel, Towing, and Recovery in Blackfoot (ID)
Great experience! We were stranded with a failed alternator. They were able to tow us to the shop and get her road ready within 24 hours. They warrantied a part that they didn't even install and had great communication throughout. Super reasonably priced and trustworthy. I will drive the extra 30 miles to get my diesel maintenance and repairs done here.
Ended up being a key fob got wet but all others insisted we pull the gas tank and replace fuel pumps. Only about $3k yeh right! It was less than $5 dollars! Wow Thanks! C.G.
Our family found ourselves in a tough spot when our truck broke down on I15 while pulling our 5th wheel in the dark halfway through our 16 hour drive heading to Nevada for vacation. Just a quick call to M&W & we were off the road. LT really went over & above for us. Helping us diagnose the issue. He ran us around & helped get us back on the road on a Saturday. I can't say enough good things about his kindness & just general goodness! Our family will forever be grateful.
Best diesel mechanic I know I wouldn’t and go anywhere else but here and the owner knows pretty much everything there is to know when it comes to making sure you are taken care of. Recommend coming here for all you needs.
I ordered a tire from Tire Rack. They recommended M&W Diesel. When I called for an appointment they promptly set a time to bring my car in a day later. I really appreciated not having to wait any longer as I was driving on my spare. Everything went smoothly and I was on my way in 20 minutes. I think they were very professional and I would recommend them. If I have a tire problem again I will call them .
I was unfortunate enough to hit a deer while driving a rented RV, it had just gotten dark and my girlfriend and I were stranded somewhere along route 26.
The RV rental company phoned M&W towing to come help us and despite the fact we were at least an hour away from M&W's office and it was well after hours rescue came as soon as possible.
The gentleman who arrived to collect us was very kind, he quickly hooked up the immobile RV before taking us to the nearest hotel.
On the drive he explained he was the owner, talked to us about local life and reassured us that hitting a deer isn't the be all and end all.
Once we arrived at the hotel, our new friend stuck around until we were sure we could stay at this hotel (it was 1am at this point).
We are very thankful for the swift, professional and kind service we received.
Lifesaver. After a day at the fair and far from home, we discovered a flat tire. It was late at night so we were very fortunate to have M&W to save us. The kind tow driver helped get us all patched up and back on the road safety.
The business is extremely unprofessional. They do not stand behind their work.
They steal stuff out of your vehicle while it is there.
They will quote you a price on one thing. And then find 10 other things, not fix them and still bill you for it. No, they pull parts off your vehicle. And put used ones to replace them. Just recently got my truck back after 9 months. I'm sitting there at their shop for warranty work on a transmission that they Built and put together after spending $5000. For more parts and labor on a supposed warranty claim LT originally stated.
He would get it taken care of than wouldn't answer the phone I wouldn't take anything to these people extremely dishonest and will rob you blind and not fix your car
Called 3 separate times in a span of 2 weeks, the guy answered the phone once and said he would get me a quote and let me know when i could schedule an appointment. Never called me back. Left a couple of messages. Ended up doing it my self. For cheaper.
If I could give 100 stars I would. The owner is a good honest caring person, he is not in it for the money but to purely help those that need it! They go beyond the expectation to make sure you are taken care of. I plan to send anyone I know that needs towing or diesel work to M&W. Don't even think about going anywhere else.
Not satisfied with this business at all. We brought a pickup to them over a year ago to have a engine put in and have paid for it already with no truck a no engine still to this day. We have tried several times to make contact and have received no response. Poor service would not recommend them to anyone!!!
I cant say enough good about LT and his commitment to his customers. I took my Carpet Cleaning Van to him for a major lifter and Cam Shaft replacement. I came from Redmond Oregon 9 hours away. After the repair which was 10 stars by the way! However, because of the Carpet cleaning PTO drive on the Motor and the pully system It had a problem with the Cam bolt. I cant think of very many people that would do this but LT the owner of M&W Diesel drove 9 hours with another mechanic, Mike and spent 6 hours redesigning a new Cam bolt. Made sure everything was working perfectly, then drove 9 hours back. AT NO CHARGE! Customer service such as this is very rare! I can't thank LT and Mike enough for coming and getting me back in business so that I can start taking care of my own customers. I am still in awe of this kind of commitment to his customers. Believe me when I say, you want it done right and with impeccable customer Service. Take your car to M&W Diesel Performance!
LT and Richard did an amazing job replacing my camshaft and lifters, then replaced all my components in my van that needed to be replaced. It pretty much a brand new engine overhaul. It was done in a timely fashion to get me back in my carpet cleaning business in Oregon. I traveled here from Oregon, knowing they would be so much more fair and professional , what I could ever find in Oregon. I highly recommend LT for any and all diesel gas engine repairs? He was extremely professional and so knowledgeable. He seem to know exactly what needs done and only replaces things that need to be replaced. My truck and the van are running perfectly. Thanks to LT and Richard. Thank you both!!!!
Went here for some general upkeep, filter and oil replacement. Great service! Then a few weeks later the DPF on my diesel truck went. So I called M&W again they were able to fit me in and took care of everything. LT, Mike and the rest are a great group of guys and most importantly honest! Great prices, great service, great experience. Highly recommend them!
On the road on vacation and an older pulley went out. Called over and after getting directions they had the part sent over so it would be there when I got there. Upon arrival rolled me right into the shop and began work. Great price, GREAT SERVICE! Oh did I mention it was a Friday afternoon......
We came to M&W with a fleet vehicle that needed to be done the same day. These guys made sure to diagnose, and repair our truck that day. Very professional and willing to help in any way they can! We were very impressed with their professionalism and quality work. Will defiantly be coming to them for future repairs!!
These guys were amazing! Everything done quick, but well done. Explained everything going on, and then options for fixing the truck. Had me up and running in no time. Easily one of the best garage experiences I've ever had.
