My car was taken to the Chase Collision Center for repairs after my accident. It took some time due to the Holidays but Chase kept me informed at all times. Thanks!
We had an outstanding experience with Cope Collision, and cannot recommend them highly enough. From start to finish, they went above and beyond to take care of our vehicle and our family. The insurance company we were dealing with was difficult, and ultimately did not pay what they initially agreed to, which created a stressful and frustrating situation. Despite this, the Cope Team advocated for us, communicated clearly, and worked tirelessly to find solutions that put our needs first. Their professionalism, integrity, and genuine care truly set them apart. It’s rare to find a business that stands by its customers the way they did for us. We are incredibly grateful for their hard work and would absolutely trust them again in the future. Our care was returned to us in pristine condition, and we are so happy with the quality of work!
Last summer I purchased a very high end Certified Pre Owned vehicle from Texas. Upon arrival in an enclosed trailer I noticed a very small flaw/dent adjacent to the sunroof. I immediately contacted the sellers and was told that during the certification process, they would never miss such a flaw. Long story short is that I was able to prove the flaw was present prior to shipment to Idaho. I was then told to get some estimates and forward back to the TX dealership. I have never used the large national chains but rather the smaller Indy shops for any body work needs. None of the shops I contacted would even quote my job as it was too small and way too complex and delicate of a fix. I was finally told to try Cope Collision from a trusted friend and car enthusiast. I immediately drove out to Cope and met with Scotty the GM of this family business. I was immediately put at ease with his expertise and explanation of the proposed fix. OK, I'll wrap it up but these guys ROCK and deserve a few words. Picked my car up today and it was absolutely flawless, even for the trained eye. Cope's communication throughout this process with not only me but with the 4th largest dealership of this mfr. in the world was amazing and I'm truly grateful for the job they executed!!! If I could give 10 stars I would, they're simply that good!!!!
I will never use another body shop for my collision repairs. I refer all of my friends and family here without hesitation. This shop truly works for their customers—not the insurance companies—so I know I’m getting a quality repair, not the bare minimum an insurance company wants to approve.
They fought with the insurance company of the person who hit me and backed up everything they said was needed for proper repairs with manufacturer documentation. They communicated with me daily and made sure I knew my options. The body work is flawless, the paint match is perfect, the office staff are so kind and helpful and I couldn’t be happier with the outcome.
Kept me up to date every day. Truck was cleaned and vacuumed upon completion of repairs. Great attention to details. Hopefully won't need to use them in the future, but they will definitely be my first choice.
The team at Cope Collision kept me informed throughout the process and worked hard to deal with a tricky insurance situation. Appreciate their professionalism and the quality of work.
Very professional, Friendly and great service. The gentleman upfront was great! I felt confident and comfortable trusting them with the repair on my vehicle.
I just want people to stop and read this. If you think you will drop your car off for an estimate hoping insurance will cover the costs, you are mistaken. I had 2 cars at the same time brought to them with instance claims. Both companies could not afford their unreasonable fees. My VW was taken apart more than it should’ve. They billed the insurance $3900 for teardown which they did not agree to, since insurance did not authorize them for that kind of tear down leaving me with $875 bill in order for me to take the car from them. They charged us $2570 for storage fees alone. Like many other reviews state, they do business unethically, and will keep your car as hostage until you pay their ridiculous amount of fees. My car had a quarter panel damage, they took half of the car apart. Total fraud!! See the pictures for yourself. One is the initial car damage and the other what they did for just an estimate. They tore my entire door panel for no reason, they tore the left headlight for no reason. This is just crazy. I’ve never seen anything like that in my life!
If you do take your car here, ask them about all the fees and specifically state that any teardown or repairs must be authorized by your adjuster in order for them to proceed.
I will be also filing DOI claim because this is ridiculous practice in the valley and must be stopped!
Hi there I was in a car accident where my Jaguar was rear ended so I was very fortunate that Lyle Peterson from Boise recommended me to have Cope Collisions in Meridian take care of the damages! They are super professional well respected place I’m so happy how it all turned out I believe they are the best in the Treasurer Valley I truly appreciate and recommend them!! Thank you Cope Collisions ‼
They got the part for my car ordered overnight from Salt Lake City. In less than 24 hours from reviewing the estimate, it was ready to be picked up again Thanks guys !!
After being told everything was covered by insurance, when I went to pick up my car I was told I’d need to pay $2795 because the insurance didn’t cover it all, or show up with the accident report and names of all involved, it had to be in Idaho, and sign a form so they could go after the insurance. This is the second time we were shocked having to pay what was supposed to be covered.
Cope Collision was great to work with. The estimation process was efficient and fast. The technician kept me posted throughout the process, customer service was great and my vehicle looks great.
The worst possible company to take your car. If you hope to get your car fixed by your insurance, don't take it here. We started with a low estimate and after a week of finding new "things" we got notified that the car would be totalled out. The story goes on but at the end I took it to another location where I was quoted half the price for OEM. I know I'm not the first to go through this. Don't get scare by these people.
The team at Cope Collision is the best in the business! They went out of their way to make sure my parts arrived quickly and constantly kept me updated on the progress. My truck looks great and I couldn’t be happier with the quality of their work. Highly recommend!
So glad I didn’t listen to the other drivers insurance company! You did an amazing job on repairing my Jeep it looks amazing. Everyone was very professional and polite, the shop is so well kept. Will definitely recommend everyone to use Cope Collison for their repairs.
Needed to have a bumper replaced after a hit. Cope Collision made the whole process easy. They went above and beyond and will be my first choice for my car if I ever need repairs again. The daily updates from Chase reassured me that things were being taken care of, even when dealing with a frustrating third-party insurance. If you need your car repaired I highly recommend them.
In particular if you want to have an A+ experience getting your car repaired, Cope Collision is the place to contact. Communication is excellent. Outcome is superior!
I haven’t had my car wrecked recently so I haven’t used cope collision personally (I hope I never need to—lol) but if I did, I wouldn’t think twice about going to anyone else. Rick, the owner, has such integrity which is something that lacks in the automotive space. I trust these guys!!
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Update- I was recently rear ended, and I did not hesitate to use these guys to do the repair. They communicated really Well, with me every step of the way.
They even returned my car clean, and I was very impressed with that.
I highly recommend Cope Collision! The entire process was seamless from start to finish. High level of customer service, knowledge and courtesy from everyone at Cope. Received daily updates via text with status of work being done! Quality of work was exceptional and a plus of lifetime warranty on work completed. Thank you Cope Collision for your commitment to excellence!
They are professional and do amazing work. I trust them completely and they were great to work with, especially Chase! He gave me daily updates and made himself available to answer all of my questions. I appreciated having a courtesy car while they fixed my Volvo!
We just got my car back after it was hit by another driver. The other parties insurance (Progressive) was almost impossible to deal with. Cope kept my husband updated daily about the repair progress. Once we dropped my car off, Cope took care of everything with Progressive, so we weren't having to deal with that hassle. My car looks amazing. I forgot my garage door opener in my rental and called Cope to see if they could grab it. It was waiting for me when I got back to the shop. They made a stressful situation so easy. We would definitely use them again!
I highly recommend Cope Collision. They provide excellent customer service, keeping me up to date daily on the status of our car repair. The staff is courteous and professional. Excellent repair work on our car. They even went the extra mile and left the interior spotless, which was much appreciated!
The team at Cope Collision is friendly, helpful and they use this app that keeps you informed on the status of your vehicle. They also gave me a quote to fix our truck and when they were finishing up they found another broken piece fixed that and let me know the price they quoted was coming in lower than what they originally quoted me. My husband also dropped his credit card on the ground outside the truck. They found it and let us know they would keep it safe in their office until we returned to pick up the truck. So am I happy!! Of course! They have the best team!!! Thank you guys
Cope was very professional and let me know everyday what the progress was. The repair was up to factory specifications. They worked with my very difficult insurance adjuster.
This business is a total scam. We took our car there with an estimate in hand to repair the driver's side door for $2,100. They proceeded to tear the car completely apart and said it would cost over $8.000 to repair. At that point the insurance decided to total the car out due to the discrepancy in the estimates. Cope Collision refused to put the car back together and our only option was to tow it and take it to a salvage yard. Our car was a Toyota 4-Runner and according to our insurance agent this happens a lot with these cars because body shops can sell the parts individually for a lot of money. Cope Collision is an unethical business taking advantage of its customers.
We’ve had our vehicles repaired by Cope Collision several times and they never disappoint. I’m OCD so the daily texts we receive from them giving the status of our vehicles is super helpful. They are so professional, down to earth, and extremely easy to work with. Betty looks beautiful again! Thanks guys for your hard work!
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