The best place you can take your car on Maui. Michelle helped me figured out what was wrong with my car and even talked to my family on the mainland because I’m very ignorant when it comes to anything about vehicles. They go the extra mile for their customers and give quality service with more than fair pricing. I’ll never go anywhere else. My car is running like brand new and it’s 15 years old.
*Note if you’re searching for somewhere to take your car right now trust me, stay away from Tire Warehouse in Lahaina!
I’ve been coming here for years and will until forever. They always tell me the truth about what I need or what I can wait on. When I come for an oil change they ask if I’m staying or leaving it so they know the order to work on cars. If someone is staying they get that done first. Always so nice too, thank you for being my favorite place to take my car!
Took my car in for repair. They left the car on the street. The car was rifled through all the documents taken. Can't believe they left my car unlocked and uncared-for. Don't trust them. Use 808 car service across from the Honua Kai.
They were able to fit me in asap for an oil change which was super nice! Feels very homey and comfortable here I love the vibe. Let’s just say I was thoroughly entertained by bubba lol so cute.
Great service, fast, efficient and friendly staff. My husband has used them a few times and always get him in asap. They just fixed my ac in less than 30 min on a drop in. I will def use their services again!
I decided to save some money and do my own break job. I had a clicking sound after doing the break Job on the passenger side. I spent two days as a novice trying to get it right.
Frustrated I called Westside and tried to book an Appointment. But they were booked out for a whole month. I explained my problem and they said do a drive by, and they had one of there techs take a quick look at it. They quickly diagnosed it, and said my break line was rubbing on the rim and gave me instructions on how to fix it. All in under 2 mins.
All free of charge, I even tried to give the tech (I Apologize I did not get your name) Cash and he refused.
Pay attention Auto Care of Maui!!! this is how you do customer service and business. You have a loyal customer for life and will only recommend Westside foreign auto to all my friends and family.
Take Care and God Bless, Westside foreign Auto!! They got the Real Aloha spirit.
Sincerely, A Born and Raised Local.
Randy is a fellow motorcycle enthusiast and all-around good guy. He's replaced a brake-switch button on my wife's Integra for free, and corrected other niggling issues without expecting payment. I wouldn't go anywhere else.
An addendum: I still think Randy and his guys are great, but I’m increasingly not trusting Michelle. She pushes for extra work and upsells quite aggressively. I think I may be headed to Kaanapali Auto Service from now on. Their body shop has done great work. Maybe the workshop is as good.
Randy is the most honest and professional mechanic I have found, many times he has dropped everything to help out in a dilemma. I have taken all of our cars to him during our time on Maui. 2 Mercedes, a Lexus and a Nissan SUV. Michelle runs his business from the office side and she too is very efficient and professional. I recommend them to anyone looking for a great experience and people you can trust.
Awesome service and very thorough! Michele is as knowledgeable as the mechanics, and the guys really know their stuff. Not many places will touch my Volkswagen, will keep going back!
They were VERY helpful and knowledgeable. I trust their expertise and appreciate their kindness. Randy is amazing. Michelle is amazing! I thank you all.
What great experience! First the owner was polite and helpful. The technician was really laid back and knowledgeable. They pressed my new bearing for next to nothing. I will be back!
Our daughter was in a very scary accident the other night. My husband called Westside foreign auto. The first thing they asked was if our daughter was fine. It could have been a lot worse. Very nice Aloha spirit. Prompt
You will be hard pressed to find a more honest and capable auto repair shop in Lahaina. I've read a couple of reviews on Yelp that were less than complimentary but, I have never had a problem with Randy and his crew. When I called in I told Michelle exactly what I needed done. I was quoted a price that, to me, sounded very reasonable having done the work myself a couple of years ago. As it turned out, my work made their job harder. Oops. Anyway, instead of charging extra for correcting my mistake they just took care of it and didn't charge for the additional work involved. An hour job turned into two hours. No extra charge! I will always take my cars to Westside for the repairs I, apparently, have no business doing on myself.
They remove all the bad reviews! Never take ur car in there. They ripped me off for 600 for a tune up never done. no new parts had to tow my truck out b4 they towed it away after 2 days waiting for them to REALLY fix it! Not a hater. A WARNING.
I was having trouble with my car today, called and Randy said bring it down they would check it out for me, turns out I had a loose battery cable,
He tightened for me right away and refused to take any compensation!
They are living the Aloha spirit!
Steve, Randy and the boys are always super helpful, fair and outgoing. Been taking my cars and trucks there over the years and wouldn't imagine going anywhere else. I even take my Chevy Truck in there.
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