What clients say about NAPA Auto Parts - United Auto Parts in Kahului (HI)
Some idiot stole the antenna off my former truck. Unbelievable. Dealer wanted $48, eBay was going for $35. Figured I'd just take a chance with a pole from Napa.
SERVICE:
One of the male sales staff pointed out the aisle to me where the antennas were. He made it clear that all the antennas are universal. After picking the one I wanted, closest to factory, he stressed not to cut open the package if it doesn't fit. Hmm, I'd have to cut it open to try!?
OVERALL:
The $9.68 universal antenna, which came with 3 different adapter bases, fit perfect, looks great, and had excellent reception.
I love you Napa!
Vendu and John are the people that I always look for in to help with my little car problems.
I knocked nothing about vehicles and I feel so blessed that I know these two persons.
They always helpful and knowledgeable,doing the best to help me ad it was last week with the steering wheel fluid that I needed and had no cl where it is or how to fill up and they helped me out to go out and drive safely.
Tried buying an alternator for my truck and asked if they had a m6 bolt for the ground connection and said he had to special order it for $60 lol you guys are a joke
It usually has just about everything I need when I go in there. The service is great and always asks me if I need help looking for something or if I know where it is. Haven't been disappointed yet
Always have in stock parts and supplies I need. Conveniently located with easy parking and access. Hours that accommodate ... Great to do business with.
Such a friendly store to stop in! Everyone is so helpful & not pushy! Josh and Donny are exceptionally kind and helpful! Highly recommend this location to anyone in need of auto parts assistance!
Very professional quality parts and quick service had to order a part from the mainland. Harold was very personal and helpful expititiing my whole order and when my part was in the store he called to let me know. This is what I call total peace of mind and customer service 'Which is hard to come by these days knowledgeable and friendly. I recommend United Auto Parts "Napa" Kahului. To anyone who needs parts for they're vehicle or tools to keep them on the road. He also gave me a great recommendation on a technician who helped me get back on the road! Mahalo definitely recommended
Good old store. Helpful staff. Willing to get parts you need. Not shiny or flashy... but can get what you need at a better price than the other auto parts place in town.
Dan and Earl are two of the most knowledgeable men I have ever had the pleasure of meeting. They are Courteous and very respectful. The efficiency will have me going back for sure.
I called ahead when I was on my way into town, told them what I needed and they had it waiting for me when I got there minutes later. I also had them put it in my car for me and they did so without hesitation. Thanks Guys so much!
The guy at the counter was very helpful even came out onto the store floor to help find an item I needed. They had everything we went in for so it wad a successful trip.
Excellent service, informative, knowledgeable, have the parts you when you need them, if not they get them there first thing next morning, staff professional very knowledgeable willing to help you and anyway they can and if they can't go find somebody that will
Guys are great. They are sometimes limited on parts in stock, but have always done everything they can to help out. They are also one of the last places around that will turn rotors for you which makes them a very valuable asset since I have a wife who is really hard on brakes.
The part I needed was not to be found. They both worked to save my camping experience and my motor home is rolling. So thankful for my small town Napa store.
If you have questions about your vehicle, go here. Most of the guys there know what they're talking about, or can find the info you need. They seem to actually care about the customer and the problem they are having with their vehicle. Highly, highly recommend going here for parts and advice!
Amazing customer service here! Several months ago, an employee offered his personal vehicle to help jumpstart my car. And recently, Brian (manager) went above and beyond to help me return unused merchandise. Aloha!
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