Pearl City Auto Works in
Aiea (HI)

Thank you so much for helping my oldest brother Lambert Alpiche with the fixers and maintenance of his 2003 Toyota truck. Mahalo Nui Loa too the entire staff for taking care of my oldest brother Lambert Alpiche . 🙏🏼❤️✝️🙏🏼❤️✝️🙏🏼❤️✝️🙏🏼❤️✝️🙏🏼❤️✝️🙏🏼

After much consideration on repair shops in my area I decided to go with Pearl City Auto Works, their reviews especially on integrity sold me and they did NOT disappoint! Nothing but great service from Shay and her team of experienced professionals made it an easy choice to make them my permanent auto repair shop and my 2018 Honda Sport totally agrees!👍

💯/💯 🌟 rating. I was running late ⏰ for my safety check and they ask how long I would be . I said I was stuck in traffic. When I arrived I was immediately greeted and helped . The girls helped me right away w my 🆕 customer forms and everything was swift and seamless . I work right in front the business and I was able to pick up my car by lunch . FAST 💨 Efficient Friendly staf

I brought my car in because of starter issues. The problem was resolved quickly. The ladies in the front office were extremely pleasant and professional. The price was right!

Was able to get a prompt a opponent for a needed repair. I wss impressed at how knowledgeable the gal that answered the phone was! The work was done same day, correctly and reasonably. I couldn't ask for better service. Nice people too!

My first visit to PCAW for AC not cooling and oil change, received excellent service. They completed a comprehensive diagnostic check and suggested repairs that are needed. PCAW will be our "go to" for auto repairs and service.

Fast, prompt, and professional service! I came in for a safety inspection and was in and out quickly without feeling rushed. The staff was courteous, efficient, and made the whole process easy. I really appreciated how smooth and straightforward everything was. Highly recommend for anyone needing quick and reliable auto service.

They were able to see my car the same day I towed it there. Unfortunately the car is beyond repair for my budget. The staff is friendy and timely. Will still recommend to anyone needing a car fix!!

I'm so glad I brought my car to your shop. Everyone was nice/friendly and answered my questions which made it easier for me to understand. I also appreciate the detailed inspection with pictures of my car. I felt I got better service here then the dealership. After my service I could feel the difference and it felt like a new car again.

I would 100% recommend going here for all your vehicle needs. They don’t mess around with unnecessary things and tell you exactly what you need and the rough prices. They are a bit busy so don’t expect a one hour turn around but they do good work and have awesome service. Hands down the best on island.

Bought a used car without CVT engine. Stopped in because of main reqd light and noise while paused at red light and another noise when reversing. Really friendly and welcoming staff. Car was checked, itemized list with condition of parts, car fluids, etc., estimate for everything needing repair and appointment around my schedule. Car is repaired and quieter. I am so pleased and grateful. Thank you

First time customer. I saw great reviews on google so I decided to take it in. I had a great experience from Pearl City Autoworks. They sent me a detailed analysis of everything that was recommended and priority of how soon it should be done. My car feels great!

Great customer service on and off the phone. Very welcoming in person. Shay helped me from the beginning to the end - I have no complaints - follow up was on point in person & by text. Serviced my car thoroughly was able to do majority in one day. Much appreciated!!

Called some shops and couldn’t get anything for 1-2 weeks. They were able to get me in same day! Fast, great price, and reliable!

Good service and repair work but, was definitely overcharged for my repairs. Paid 2k to fix radiator and transmission flushes. labor cost were insane. I been trying to get a quote on other future repairs such as timing chain cover, tires, etc. Called once about the quote and was told I was going to get a call back but never received one. Called again later and got to voice mail.

2011 KIA Sportage. First time here because of the your good reviews online.You guys are now my go to for all future work. My experience was very pleasant. I was always kept up on the status and got a great loaner when my car had to stay over the weekend. Very friendly staff (unlike my last dealership).

09/23/2025 First time customer, went in for A/C diagnostic because was blowing warm air & vehicle diagnostic. They found A/C evap core was leaking & needed to be replaced waiting on parts to confirm scheduled repairs. Also needed other small repairs which Jen & Shay did a great job in explaining what repairs were priority to be done first before working on A/C to get my 2015 Chevy Camaro in perfect working driving condition. Repairs needed to be done first were replaced radiator cap to keep pressures optimal, front inner tie rods replaced, wheel alignment, replaced car battery in my trunk under my spare because battery was at the end of its life, new differential fluid, & new transmission pan due to a small leak. A/C repair would be the final big job to replace the evap core. The staff there were very knowledgeable in answering all my questions & Carter my service technician did a great job working on my vehicle, noticed a great improvement in the vehicle after. Thank you so much for your patience & working w/ me into your busy schedule, I look forward to bringing in my car & to continue to use your shop as my go to for all needed car repairs. Will also let friends and family know about this great auto shop. S. Joe P.

Friendly staff in the front. Diagnostics of car was good. The safety inspection was great as it was something I did not expect and helpful for things for me to consider later

can't grumble about there pricing or service done for your vehicle cause there always available for your repairs. so like always I appreciate there hard work dedication. thank you everyone at p.c. auto your the best. aloha randy

Entire staff was da best in quality, service and good fast service. I believe they go beyond the call to work my job into their busy schedule. Highly recommended business.

⭐⭐⭐⭐⭐ 5/5 Stars I had an outstanding experience with Pearl City Auto Works (PCAW) and couldn’t be happier with their service! From the moment I walked in, the staff was professional, friendly, and incredibly knowledgeable. They took the time to explain everything clearly and offered honest recommendations without any pressure. I brought my car in for a battery and charging system check, and a brake inspection, and they completed the work quickly and efficiently. What really stood out was their transparency and integrity. They always provide a detailed estimate before starting any work and stick to it—no surprises when it comes time to paying for their excellent service. It’s clear they value their customers and take pride in what they do. Highly recommend PCAW for anyone looking for trustworthy and high-quality automotive service. I’ll definitely be returning for all my future car needs!

They did an excellent job. Gave me a loaner car free and double checked I brought the right transmission fluid before doing service. They seem to offer a lot of coupons. I think they are more reputable then a lot of other places and I'm going to continue to bring my car to them.

Had my first oil change at Pearl City Auto and was impressed by the friendliness of the staff, comfort of the waiting area, and especially with the professionalism of the mechanic working on the vehicle. He did an inspection of my car and was not only concerned with changing the oil. He also backed up any areas of concern with pictures. I will definitely use them again for future work on my vehicle.

Pearl City Auto Works is the best here in Hawaii and I would recommend them any day of the week. My experience is that they are the best at communicating with customers about what’s happening with their vehicle. They were fair and honest about my repair and how long it would take, and they even shared with me recommendations of future repairs to consider. I know of no other shop that will give a loaner vehicle (if available) until your car is repaired easing the burden and stress of finding back up transportation. You can tell how good they are when they are backed up with work to do. They are the only shop I will go to for all of my repairs.

From drop-off to pickup, a great experience. Their rate for the work I needed was in line with the estimate on repairpal.com, no surprises. I'll be back for my 100,000 service in... 9 months? Thanks, Shay!

Spoke with Jen and Shey at the desk , they were friendly and accommodating. They set a schedule and kept me informed. Very happy with the service. Would highly recommend

PCAW was able to fix my rear shock on my 4Runner in an hour or two. There customer service was exceptional and everyone was very polite. They followed through and got in contact with the insurance company responsible for the damage in a timely manner. There prices were fair, therefor I was not surprised when I saw the invoice. Will definitely go back for future services.