I cannot thank Big Tow enough for how great they took care of me today!!! My key fob had been missing and I was towed to where I needed to be to get another one. They were quick, efficient and friendly. This is the kind of service that deserves all of the clientele. This will definitely be my go to from this point out and I will send everyone that I know to them.

Chasity Lavardia

03/27/2024 01:51:06

best TOWING COMPANY IN THE CSRA!! had another car blocking my other car and the kind nice gentleman helped move it to the side!! I will be calling big tow again. (SMILES)

Ejeekk Ndjdkdmd

08/21/2024 21:50:34

Neighbor had both sets of keys in car to cool car for dog. Ignition was running and when she shut car door to retrieve her dog, the car doors automatically locked. A call was made to Big Tow, and they arrived within 15 minutes and unlocked car. Great service! Courtesy and promptness brought customer satisfaction! Highly recommend Big Tow!

Beverly Dixon

07/11/2024 16:13:01

My wheel fell off in my neighborhood at 9pm and Cody came to the rescue. Quick and professional and also very personable. 10/10 experience. Would recommend Big Tow to anybody needing a tow service.

Nathan Mcleod

06/14/2024 02:51:42

Had a tire blowout on my fifth wheel. Coming back from Ridge Road campground outside of Augusta, Georgia. Called a lot of companies and nobody could help me out. When I called big toe, they were out within 30 minutes. All I needed was a lift my camper to put on a new tire. The guy was quick knowledgeable and we are in and out in about 15 minutes. They only complaint I have is how much it cost. 270 dollars later we were back on the road.

Brandon Henry

07/30/2023 23:21:18

Very professional, great prices. They handled my situation & vehicle with care! I highly recommend this tow company. I will definitely use their services again if I need assistance, again, THANK YOU KEN !

Kimberly Warthen

05/11/2024 21:54:00

Dispatch was so kind and helpful when we were in a tough spot. Good Sam was giving us the run around and big tow told us they could be their in 15 minutes. We were on a road trip and broke down. Dispatch even recommended an amazing shop that helped get us back on the road.

Jessica Kleinbaum

03/18/2024 10:26:58

The Jiffy Lube service advisor told me “your alignment is no charge because the mechanic could not get to a 5 marker, only able to get to a 7. Your vehicle cannot be aligned. Did you have a wreck?” This was March 13, 2024. I remember when back in January 27,2023 when another service advisor told me the save thing and asked me if my car had been wrecked? No, I have never had a wrecked or been run into. But the previous day, January 26, 2023 my car was towed in by Big Tow. I remember when the tow driver came up with a flat bed towing truck. He looked at my indented driver side front tire. It had collapsed due to a ball joint. He said it would take an additional out of pocket $100.00 plus my insurance. Now I just wanted to get my car towed in and repaired. The tow driver was rogue and jacked the front driver’s side up and left the passenger side “hanging” with the weight of the motor on it. I thought this was wrong but I assumed he knew what he was doing as he “tilted” my front end working to get the tire to realign. Finally, he got the tire to realign, pulled the car onto the flat bed. I paid him the out of pocket 100.00 plus because I thought he had done a good job. Well the next day when I picked my car up from Boy Scout Road Tire & Automotive, they charged me for an alignment but said it was not exact! I have always gotten exact alignments, the last one being February 4, 2021 at Butler Automotive, Wrightsboro Road. With no wrecks in between, my chassis must have been damaged by Big Tow.

John McCann

03/27/2024 22:57:48

I’ve used Big Tow multiple times now and they’re always on time, my vehicles always make it to their destination in the same condition they were picked up in, and all of the drivers as well as the owner are all respectful and pleasant to deal with. Don’t hesitate to call these guys.

Jeffrey Lee

05/14/2024 13:06:28

Big Tow was not the first service listed on Google, but after the receptionist said that she had NOBODY who could help me, I'm glad I reached Cody. My recovery was a boat and trailer stuck near an easement. After hearing this Cody said he'd be there in 3 mins..... And he was! I took longer explaining the situation than it took for him to reach me. After a little problem solving, having to rig his wrecker to accommodate, I was unstuck and back on the road. Professional, courteous, & reasonably priced. This guy is the real deal. HIGHLY RECOMMENDED! 💯

faron tyrone cox jr

03/21/2021 18:48:45

Just literally had Cody here to tow our van to the mechanic. At 7am, my husband went to leave for work and the van wouldn't start. Charged up the battery, still nothing. Called the best rated mechanic on Google and was referred to use BIG Tow to get the van to the shop. No regrets here! Cody is professional and kind. Affordable pricing. Highly recommend!!

Margaret Adamek

11/02/2023 16:35:02

10/10 recommend. Cody was able to overnight a key fob and program it immediately. Between the customer service, communication, and price I will forever give him my business and referrals. On top of that, he had my car washed and vacuumed. Little things like that show a customer you appreciate their business. Huge thank you!!

Erin oswald

12/06/2023 17:31:07

OMG!!! Thank you Tim! you’re a life saver!!! My alternator belt came off and i was stuck under the overpass of 520…well I called Big Tow and they came to my rescue..they did just that. Within 15 minutes Tim was there (who does that?!)got me loaded and ready to go to a shop they trust (mind you I have know clue about Augusta), but as he was hooking up my vehicle, His professional demeanor put me at ease as he thoroughly did his job. He also made me feel better by explaining that the shop would be closed but not to worry because they are top notch. I’ll tell you this (i’ve got them on lock) you can’t ask for a better towing service. wish they were in the area i live because if I need towing it would be from them. end of story….

Riv “Mic CHK one” Rivers

07/03/2021 20:16:50

Very professional and convenient I highly recommend Big Tow Wrecker Service . I appreciate great service in a timely manner very reliable. Thank you for saving my day God bless.

April Williams

06/01/2024 03:06:48

Used these folks a few times, never let me down and even saved me on a personal evening tow. I will always call them and hope you do also.

Matthew Steffa

07/04/2024 00:54:07

These folks have ALWAYS been able to pick up our vehicle when we need them to and safely tow it exactly where we ask. It seems that even when they say they're really busy one day, we've still never had to wait very long for them to arrive. Courteous, professional, friendly, and affordable!! We really appreciate the Big Tow!!😉

Alyce WonderLand

12/29/2023 10:47:36

I am gladly giving this business 5 stars and would give twice that many if able. On Friday January 19 my car was involved in a minor wreck leaving it undrivable. I was left with a bit of a mess . But Cody Lovero the owner of the towing service stepped up. He listened to me even though I was frantic to get my only means if transportation home. He devised a plan to tow my car to a inexpensive tire repair shop and effectivly helped me out tremendously. He was polite, patient, professional in every way. I would recommend this service to all. Thank you for your kindness Cody Lovero. You were my angel that fateful Friday.

toni hyatt

01/27/2024 14:06:44

Truck died at the gas station after a long day at work. Called Big Tow Wrecker Service and they were able to give me a quote right away. We agreed on the price (Very Reasonable) and my truck was picked up right away. Cody was very professional and made sure to take all precautions while hooking up my truck. I will be recommending Big Tow Wrecker Service to any of my friends that need a tow.

Joseph B

08/07/2023 23:46:47

I found myself in a bad spot and needed a tow in a hurry and in less than an hour they had my vehicle, picked up and delivered to my house, unharmed. Ken was excellent, super friendly, and a great representative of the company. Whenever I need a wrecker service, they definitely have earned my business. Thank you so much. Great job guys.

John Green

08/30/2023 02:17:44

Over 43 years of driving I have had numerous companies tow vehicles. This company is AMAZING - communication, professionalism and customer service are UNMATCHED. Super pricing and great staff. HIGHLY RECOMMEND.

Lynnette Taylor

11/02/2023 19:22:55

I unexpectedly got a flat tire, "the day before I was getting a new set of tires installed!". Ironic to say the least. I reached out to a friend for a recommendation and they gave me the number for Big Tow Wrecker Service. I made one phone call to schedule assistance and that is all it took. Within a few minutes I was contacted by Cody, who was very professional and already in route to my location. Their service was not only friendly and professional but very prompt. It was like having a team on standby. Within minutes of arrival, my vehicle was secured and on the way to the repair shop. In previous experiences I've had to wait as long as an hour and a half before anyone arrived. I can say hands down this has been the best experience with a towing service I've encountered. I would recommend Big Tow Service to anyone needing roadside vehicle assistance and will not be using any other service provider in the future. Thank you again, Cody and the Big Tow Wrecker Service Team. Outstanding knowledgeable, professional and curious service. I'd give them 6⭐'s but only 5 we're available.

Jonathan Holley

09/09/2022 01:42:03

I highly recommend Big Tow for all your towing needs. Friendly, great service, reasonable, and prompt. Our family has had to use the service several times and we have had no complaints

danna steele

01/09/2024 21:21:51

A lot of bigger names say they are 24 hours and won't tow after 10. AAA "couldn't find anyone" to tow a broken down vehicle. These guys came thru in the clutch. They didn't seem bothered by my call and they responded quickly and professionally. I would recommend and if I ever need a tow in the Augusta area these guys have earned my business.

Charles Cooper

05/05/2023 03:59:29

I have a Tesla that decided to brick in my garage overnight. The way my garage is oriented and the fact that the error code would not allow it to be put in tow mode made getting it out a nightmare. And of course it was also raining. Cory and his team were expertly knowledgeable on how to get the car out and onto the flat bed without causing damage. Considering this was the 3rd wrecking service to show up to my house (the first 2 gave up) tells you just how complicated this job was. It took 3 men, 2 trucks, and about 2 hours to get it out and onto the flatbed. The professionalism was unmatched. If the price is higher than the other guys, it's higher for a reason. Highly recommend!

Donell Banks

07/29/2023 15:56:18

It was a Friday about 5pm and after 4 or 5 calls to other towing companies (and being told the wait was up to 3hrs) Big Tow answered. I told them my needs and within the hour Cody had my car hooked up and we were on our way. He was professional and genuinely cared about me and my car (asking all types of questions to possibly help me get my car running and not have to be towed). I highly recommend Big Tow for all your towing needs! Thanks again Cody!

Trey Morris

10/22/2022 02:08:12

Update: The owner and dispatcher responded kindly and promptly to our complaint. I wanted to praise them for being so kind and listening to our complaints. Handled professionally and would recommend their company. A bad employee is not a complete reflection on this company. The driver took two hours to get to us. We were told an hour wait. Then the driver went to our house instead of to the broken down vehicle. An 8 mile ride from our house to tow is going on another hour wait. It’s a 14 minute ride. Needless to say I would not recommend this service to anyone especially given the price of the tow - super expensive. Stay away.

Christina Hallwas

09/08/2022 18:28:26

Big Tow Wrecker Service LLC is just like everyone else says. "Fast & "Friendly!" AAA "of the Carolinas" had me waiting for 6 hours (on 2 separate occasions in consecutive years), & that's 2 too many! 😠😡 1 call to Big Tow was all I needed to drop my AAA 20yr membership, *FOREVER.* Thanks for the rescue, & I know for certain who to call next time! UnKle Fester

Payne, Inc.

11/20/2023 18:36:37

Highly Recommend!! Cody is a true professional and incredibly kind. Picked up my trailer with a broken axel after I called at 4am. Loaded it up with ZERO additional damage and took the time to make sure that it was loaded in a manor that was not only safe but prevented any other damage from occurring. Can't recommend this company enough.

Alex Cevicelow

03/20/2023 03:10:53

My trucks starter died unexpectedly on Wednesday evening, obviously rendering it useless. I called Big Towing to tow it to the shop; they were kind, courteous and informative over the phone and within 30 minutes the man was here to take the truck. He was efficient yet careful in loading the truck and made sure all my questions were answered before departure. I am supremely satisfied with the service overall. If anyone needs a tow, look no further.

Jeff Dow

01/27/2023 14:37:03

Unfortunately I needed the service of a tow truck early on the Sunday morning of a 3 day weekend. Very fortunately, my insurance company connected me with Big Tow Wrecker Service. Cody, the driver, called me to let me know he was on the way to retrieve my vehicle. He was very professional and, more importantly, given the stress that I was experiencing due to the loss of my vehicle, he was polite, compassionate, comforting, and very informative concerning my options for repair services. What's more, Cody called me to let me know that my vehicle had reached its destination, how everything went, and even gave me a very thorough description of what he observed was damaged on my vehicle as well as a rough ball park estimate of what he felt it would take to get it back on the road and how long I could expect those repairs to take. In short, Big Tow does more than take care of your vehicle in these unfortunate circumstances, the take care of their customers too. While I hope you never need their services, you can count yourself very lucky to have them on your side when you need them.

Geoff Payne

09/04/2022 14:29:00

Address:	5469 Jefferson Davis Hwy, Beech Island, SC, United States
Phone:	+1 803-634-5617
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 256 Reviews
ZIP Code:	29841
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Big Tow Wrecker Service, LLC JunkYard in Augusta (GA)

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