This rating is based on customer reviews, inventory size, pricing, and service quality
Sidney Rigdon Towing & Recovery Valdosta in Valdosta, GA earns a strong 90/100. Reviews consistently praise fast response times, courteous, professional drivers who go the extra mile and handle vehicles carefully, with many noting fair pricing and clear communication. Common themes: punctual ETAs, helpful guidance, and reliable service. Complaints exist—some report high or inconsistent quotes, lockout fees, rude interactions, and an impound dispute—so pricing feels mixed. No clear data on inventory variety, yard organization, or parts-finding, so those aspects remain uncertain.
Very satisfied with the service i received. Both the owner Mr. Sidney and his driver were professional and friendly. I will deffinatley be using this company again if the need arises. Thank you sidney rigdon towing!
Great experience! They were at my home in about 15 mins. Very friendly and helpful which meant a lot with the stress of dealing with the car trouble! Thank you!!!
A huge thank you to Sidney from Sidney Rigdon Towing and Rec. for going above and beyond. Hit a deer on North I75 in Valdosta Georgia. Very scary situation as we are from Ontario Canada and had no idea where we were and what to do…also still in shock. Not only was the tow pick up quick but he was so helpful in trying to get us safely to a hotel…when that didn’t work he invited us to stay at his shop for the night, until we can organize how to get home.
My faith in humanity has been restored.
Thank you so much for your kindness it is so appreciated.
Can’t say enough about how good they are! Called for a friend stuck on the road, he told us 37 minutes and it was exactly 37 minutes!
Very professional ⭐⭐
Beware! Whoever is leaving these 5 star reviews must be his buddies that he doesn’t rip off. He overcharges and doesn’t operate per valdosta city ordinance and lowndes county ordinance. Chief of police had him refund me $180 after I did my research and sent a few nasty emails/ complaints.
Do not hesitate to call for help ! Friendly, professional, honest and reasonable. I am so amazed at the genuine concern the driver and dispatchershowed for me. Thank you!!!!!
Highly recommend! I was able to schedule and receive my toe all within LESS than 45 minutes! The team member, Caleb, was awesome. He even took the initiative to assess under the hood to see if he could give me any kind of indication on what he thought could be wrong with it. Super personable! Great customer service. if I ever need another tow I will definitely reuse this service. Thank you for your help again Caleb!
Went to leave on my lunch break from work in the pouring rain whenever I realized I had locked my keys in the car. I called my local repair shop and they recommended Sidney Rigdon Towing & Recovery. They were there within 20 minutes of calling to unlock my car and they did not charge me an arm and leg like most companies in the area. Very professional and top notch customer service. Thank you to Mr. Sidney Rigdon and staff for everything you did for me today!!
I had to have engine work on my Ford f150 at Matthews Automotive. I used Ridgon Towing to transport the vehicle to and from the repair shop. I was very happy with the service I received from Sidney Rigdon Towing!
They were on the scene to tow my car extremely quick. The gentleman who did the tow was professional and treated us with the best customer service. There’s a reason that they have all these great reviews. Don’t hesitate to call, highly recommend.
Always right on time when needed, my family has been using this company for years and will continue to. I really appreciate your service! The best in town!
Can’t say enough good things about the service we received. My 92 year old mom’s car broke down and I live out of town. She was so upset but I found Sydney’s on google and read the good reviews. They picked her up quickly and took her to her mechanics shop. He then went an extra step further and called me to let me know she was good and my sister-in-law was picking her up. My mom was upset and I was worried sick. He went above and beyond to take very good care of my mom and me. My mom raved about how kind he was and how clean his truck was and how professional he looked in his uniform. Highly recommend!
We tried to turn our pick up truck around on a small dirt road and the back tires went into a ditch as we backed up. We called Sidney Rigdon Towing. They arrived so quickly and pulled the truck out so carefully and easily! I was amazed. You were awesome! I highly recommend this company! Thanks again!
It was a pleasure meeting and using Sidney Rigdon's service. I felt like I've been knowing him a long time lol. Very friendly and patient. He said 20 to 30 mins and that's exactly what it was. Great definition of INTEGRITY! Keep up the good work!
We called five different towing companies and this was the one to answer immediately! Great customer service and communication. Wonderful pricing! The entire experience was extremely pleasant and if I ever need towing in valdosta again, I will be using this company! 100% recommend!
Did a great job of getting my daughters truck out of a very steep ditch. He went the extra mile to be sure no damage was done due to him pulling it out. His prices are great too! Highly recommend.
I had gotten my truck stuck decently bad in a ditch so I called Mr. Rigdon. He came out very speedily even with it being at midnight as well. He himself was very attentive to my vehicle in trying not to scratch my truck as it was up against a ditch embankment. He also is priced very well to boot. I will most definitely use Mr. Rigdon again and recommend him to anyone!!!!
Sidney's towing service is above and beyond excellence. He drove three hours to Eufaula, AL to tow my truck back to my mechanic in Valdosta. Top notch equipment, no nonsense service, a very professional job. Would use his service again without hesitation.
Call Sidney for all towing needs.
My car broke down, he took great care of me, great equipment, experienced in his trade and overall he’s a great guy to give your business to.
Sidney even gave me recommendation to bring my car, where I would get great results for a good price.
Great service! Have used Rigdon’s twice and have been very impressed with all aspects of their service. Rigdon’s kept in constant contact with me while picking up my car from a distant location. I highly recommend them.
Rescued us from rush hour traffic on 1-75 when our car broke down unexpectedly. Sidney was there in a flash as soon as our call came in. The best towing service we've ever used. Thank you so much, Sidney! We made it back to Atlanta safe and sound in large part thanks to you!
I would definitely recommend Mr. Rigdon to anyone needing their vehicle towed,or anyone needing roadside assistance. He is very reasonable,responsible, and friendly. Great service with a smiling face. Thanks.
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