What clients say about Thomas Bryant Towing in Warner Robins (GA)
Had me waiting over 3 hours and still had to wait another maybe hour and half or 2 hours. I dont know why they accepted my tow request if they couldn't get to it in a timely manner and also the number they provided nobody even answers. 1 star all around, dont give this business your money, they will waste your time and make you wait hours.
This company is AWESOME!!!! I definitely recommend. I used them last night with my insurance because I had a flat tire on the interstate with no flat. They came really fast and towed me home. This morning I called them again and paid out of pocket to be towed to a tire place and ONCE AGAIN, they came fast and they sent the same guy whose name is Michael to take care of me for the second time. The price out of pocket was reasonable, Michael was so friendly, including the person who answered the phone, and they were very very professional. If you need a tow call this company, YOU WONT REGRET IT! Shout out to this company and my tow person Michael!!!!!
Mike, the record driver, took great care in loading up my truck, and was explaining what he was doing, step-by-step, in case I had any questions. I could not have asked for a better driver, or a better wrecker service. They really care.
I’ve never had to arrange for a tow before and felt like an idiot. I went through my insurance and wasn’t sure what to expect. The man who got my car called to confirm and arrived quickly. The auto shop I selected through insurance was super sketchy and I was STRESSED. The driver recommended a different place nearby and let me follow him in my other vehicle and made my day so much better. I forgot to get his name but he was tall with blonde hair and a beard. 10/10
This towing company was sent to help me through my State Farm Roadside coverage and they were incredibly timely, thorough, and helpful! Jared called and confirmed my location, showed up quickly, and even gave my husband an idea of what might need looked at! Super impressed with the level of professionalism, care, and kindness!
I had an excellent experience with Thomas Bryant Towing. From the moment I called, they were friendly, professional, and quick to respond. The driver arrived sooner than expected, handled my vehicle with great care, and clearly knew what he was doing. The pricing was fair, and the whole process was smooth and stress-free.
If you ever need a reliable, honest, and efficient towing service, this is the one to call. Highly recommended!
Excellent service, fast response, very reasonable prices. I broke down and was about 5 miles from home. Checked Google for towing service and found these guys. They answered the phone right away, gave me an accurate quote over the phone, picked up my truck on a flatbed as to not cause more damage to my transmission. The towing professional, Tyler I believe was his name was very helpful, professional and really seemed like a nice guy. I hope I never need a tow again, but if I do then this will be my go to company. Price wise, they were the best and service was excellent.
After vacationing in Miami, on hour eight of our fifteen-hour journey home, our vehicle suffered severe steering damage after hitting debris on the interstate. After a long, frustrating day of calling at least 5 car rental companies and 10 towing services, we finally connected with Thomas Bryant Towing — and it completely turned our day around.
The owner personally helped us and immediately made us feel safe, cared for, and confident that we were in good hands. He told us everything was going to be okay and that it didn’t matter if we called him in thirty minutes or at ten o’clock that night — he would be there to help us. He was incredibly professional, kind, and went above and beyond by towing my mom, aunt and I all the way back to Tennessee from Warner Robins, Georgia — a 7.5-hour trip. His rates were fair, communication was excellent, and his compassion during such a stressful day meant the world to us. He was very meticulous and ensured at every stop that our vehicle was secure.
After a day full of unfortunate, stressful, and defeating events, the owner of Thomas Bryant Towing was our light and the reason we made it home safely. I can’t recommend this company enough!
I had an incredible experience with Jarrod and his towing company! He handled the pickup and delivery of my Audi R8 with absolute professionalism and care. From start to finish, everything went smoothly — no issues at all. Jarrod treated the car like it was his own and delivered it perfectly to my client right on time. You can tell he takes pride in his work and truly knows what he’s doing. I wouldn’t trust anyone else with high-end vehicles. Highly recommend Jarrod and his team!
Where to even begin! Our car overheated on I-75 in Perry, GA on Labor Day and we were stranded at a gas station with our 10 month old baby and 10 year old dog with still 9 hours to go to get home to South FL. Jared met us and waited while we tried to call an uber to follow him to Macon to have our car looked at up there. Since it was Perry, GA and also Labor Day, there were no Ubers so Jared called his brother-in-law to come pick us up in his personal car and drive us to Macon while Jared towed our car. He also kept in touch with us after dropping us off to make sure we didn’t need anymore help and even offered to tow us to Miami the next day if we couldn’t get it fixed since he was headed down that way. This company deserves all the business that comes its way!! 10/10!!!! Thank you Jared, you’re a life saver!! ❤️
Jared went above and beyond our towing needs - long story short, provided a car for our baby and dog, followed up long after the tow was complete. Amazing company
Wow. Can I leave like 10 ??
Mr. Jared & Mrs. Austin were super in getting our car towed. Not only were they quick, professional, and kind, but they went above & beyond helping us! I'd highly recommend this company for any of your towing needs!!
Outstanding service. Quick response and very friendly. Would happily use them again if needed for towing. - Update: Used them a second time and they provided outstanding service again. Do not hesitate to use them.
Very fast and extremely nice. Daniel was the perfect tow person. Went out of his way to see if there was anything he could do to help with my truck. Very professional and fast. Would recommend to anyone who needs a tow. Very reasonable prices!!!
Thomas Bryant Towing save the Day I was stranded and had no place for my children to be when my car gets towed to the tire shop and Mr. Bryant followed the tow truck to the location to pickup me and my children up. you are awesome to be so kind to go over beyond the course of duty of just answering a call at 5 am in the cold. Thank you again it will never be forgotten.
Daniel and Jared are the most honorable, understanding, knowledgeable, professional and good hearted men I have ever had the opportunity to meet. They handled my poor car and my family with such care and consideration. They were able to calm me down when I was stressed to the max with a major breakdown in an unfamiliar area of the country. They are the hardest working people…and Jared can change a tire so fast he could work on a pit crew at any racetrack. They are also humble but they are my hero’s!!!! Thank you for making a really bad situation bearable and making us laugh. Thomas Bryant Towing is the best…I recommend them to anyone in need of towing assistance.
Jared deserves even higher than a 5 review. What a great help when we needed it most stranded in Macon. He went the extra mile, literally, to make sure we were safe. What a great man with true care and concern for his customers. Professional, friendly and knowledgeable. Thank you, Jared!
I recently had some vehicle work completed and the mechanic apparently failed to tighten the lug nuts on my wheel. It decided to leave its position on the rear of my Yukon XL at 55-60mph and left me stranded on the roadside. Luckily, no harm done to anyone. I called TBT and he had a rollback on site within 12-15 minutes! I could not have asked , nor expected, for such an immediate dispatch. The driver was very professional, knowledgeable, cautious, and just an all around damn good guy. If ever, or whenever, I need a towing company again, without a doubt, they will receive my business again and again! You can trust that they will be exactly who you want to call when life's crap happens.
Thanks again Jared for the fast response, fair pricing, and professional driver!!
They came and saved me and my family while we were stranded in GA so far in the middle of nowhere nobody would come get us but they did , COULDN’T RECOMMEND ENOUGH WE ARE TEAM TBT !
He made me feel safe and taken care of. My car broke down at the park. I thought it was my alternator or starter and he assured me they were fine. I just had a lot of corrosion on my battery. He got me going and assured he'd be there if I needed him. He was a blessing on a bad day! Also his customer service was superb!
I can not say enough nice things about this company! Friendly, professional and does a fantastic job at a fair price. Helped me out in a pinch when my wife’s 2018 Honda odyssey decided to go into limp mode. They got it loaded and to the dealership with no problem at all. My go to company from now on! Highly recommend!
Thank you Thomas! You came through!!!
My wife and I were stranded off of I75 waiting on two other companies for a total of three hours. One company was on their way for two and a half hours. They cancelled and kicked it back to our insurance company without even a curtesy call. The other company never contacted us back at all. Finally, our insurance company sends us Thomas Bryant Towing. Thomas was very dependable and was also very helpful, friendly, kind, and professional. Thanks again for coming through when we really needed the help and for making the day much better in the end.
Gary and Stephanie
I highly recommend this company. When I called to inquire about my tow the gentleman that answered the phone was professional and very nice. Jarrod assistanced with my tow and arrived to me within 15-20 minutes. He had an issue with a piece on his truck, told me to get out the cold and he'll bring my car to my house. He made it to my home in a timely manner. He was a very nice, pleasant, and professional young man (Even gave me direction of what could be wrong with me car). I recommend this company 10 out of 10.
Great service! Our vacation started with a headache with a flat from a bungee cord. He was able to transport us an hour away to drop the rental off and get a new one. He stayed to make sure we got settled and set before leaving. He went above and beyond. Thank you for saving us and our vacation. We appreciate it.
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