I need a transmission rebuilt in my truck. Stacy said 3800 and we'll rebuild it. Paid the man and he kept the truck for 2 weeks. When I got it back is was still doing the same thing. Called him up and he said bring it back. Took it back and he kept it for 8 days saying he couldn't find anything wrong... picked it back up and still the problem persisted. When I called him back he advised the only thing it could it could be is the tcm inside the transmission and it would be another 750 so I paid him and left it. A week later. He kept it another week. 1 month total at the shop. Paid stacy 4550 and spent 2k total on a rental. Now he's "worked" on it he's and I spent 6500 just to get my truck back the same way. That man is full of $4!+ and lies spew from his mouth. I ended up having to pay another shop to rebuild my transmission. Now the truck drives and runs great. Stacy Crain is an incompetent con artist. Actually I guess he's an accomplished con artist cause he got me for 4500 but he's definitely an incompetent mechanic. If you do business with this fool you deserve to get taken. The bad reviews are legit, the good ones are likely people he paid or friends and family
I waited a month while paying eight hundred a week for a rental. Mr. Crain says he will call you back but never does. He gives you a time to wait for his call but he does not call you. He has no voice mail and puts you on hold until the phone disconnects. He said he knew a man who could repair my car. Instead of just giving me the man's shop number or address which he says the man has his own shop, he wastes my time with endless calls and emails to go to the man via him. He cost me tons of money and time. He left me on hold yesterday for ten minutes until I finally hung up. Family friend or not, when you value your business you do notdoto customers what was done to us.
Has to be the sorriest group of people ever. Ever since they “rebuilt” my transmission in February my truck has been nothing but broken down. Been stuck in first gear since April and they still haven’t fixed it, have some nee excuse every single day. Can’t ever call you back or do anything they say…. Just unbelievable
My fiancé had his Transmission replaced by Stacey and he quoted us half what the other mechanic did. He got the work done quickly and only charged us what he originally quoted. I appreciate his no-nonsense approach and will call him in the future for my Automotive needs.
Just stopped in for an estimate after hearing good things about Mr.Stacey and was made to feel very comfortable with the work needed and the knowledge of the team and the price point. He will get my business for sure.
We love this man of God, And he’s sent two of his girls (Lindsey & Haley) to Australia for college. Thanks for believing in us. Tom Bachtle Hillsong Australia
HORRIBLE!!!!!!! Had my engine and clutch replaced at the same time. One year later all the same problems exist and I am having to pay someone else to fix them all over again. The owner talks to you like your stupid when all your doing it trying to get an honest answer out of him. I believe this place is the worst automotive place I have ever been to! Don't take your car here!
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