8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Pull-A-Part is a salvage yard that specializes in discount used auto parts for your car repair needs. We also buy old or junk cars for cash and provide free towing. Please visit our website to search inventory, see what's new at our yards, or to get a free estimate for selling your junk car for cash.
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
What clients say about Pull-A-Part in Norcross (GA)
Friendly people and a fair price - given today’s costs for spare parts. I like the notification feature because there are certain parts I am always looking for. Thank you.
I am so happy I made up in my mind to try and pull a part. I fixed my sun visor and saved myself some money. The customer service was friendly and no hassel.
called the main customer service and was told 5.30 closing time I rushed there . arrived exactly 5:20pm and the doors were closed. I said ok I want to ask a question that means I will know that have the vehicle I am interested in . everyone inside ignored me as if I wasn't standing there very rude and disrespectful staff
Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator offered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote.
I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer.
I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time.
Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted.
Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule.
Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle.
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UPDATE: After many back and forth calls and a couple of more reschedules, the car has been sold to Pull-A-Part. Their customer service manager, Nicole, was very accommodating and helped me understand the back-end processes and why communication broke down. They also adjusted their offer for the extraordinary inconvenience that I experienced. Changed from 1-star to 4-stars for good customer service after the fact.
Thank you for being so helpful and that it always willing to waste on the parts that you were able with all the car inventory men doing business with them since their grandfathers thank you Robert
The staff were friendly and checking and and getting my parts were a breeze. My only complaint (hence the 4-star) is that they charge "core" fees for many parts that don't usually have a core (i.e. upper control arms). It's an easy way of adding an additional $5 to the cost of each part. For people like me that either didn't bring the part or haven't taken it off my vehicle yet, you won't have your "core" to turn in. Because I won't be driving 2 hours RT to get my $10 core fee back, they get to keep the $10.
MJ was a gem. If you pulling small parts off a junked car and have complaints you are the only one to blame. Hot, dirty, lots of late model junkers just like God intended.
It was great meeting Ron at the entrance counter. Being that I haven't been at the establishment in years Ron was very informative and welcoming.
His knowledge made the membership system process simple and cut my time in half. We didn't find the part that we were searching for but grateful for the expertise customer service. Employees like Ron are rare in today's society but it was good to see that in him.
Good organized yard with good selection. I would buy from there again no problem. However I wouldn’t bring any cores or returns there, not the best customer service. I was treated way better by the staff at the Atlanta East location, much rather do business there, no hassle and friendly.
MJ was a great help i was looking for a transmission for my 2004 Grand Marquis and she was the person to go to. She looked long and hard for me till we found something that was compatible. Thank you MJ you were the best help ever!!!
They need to get rid of the recording when you call. Can't never talk to a live person. The recording asks you for all this information...when it can understand you...then put you on hold for the next operator that never comes to the phone. The recording comes back on and says all operators are busy please call back later.
MJ, Bee and Ron were very helpful, courteous and knowledgeable to lead me to the right lot to look for the items I needed. Although I didn’t find all the parts that I needed but my first time experience here were very pleasant. Manager Joe were able to provide me with tools since I came empty handed. I will highly recommend this pull-a-part for first timers because they don’t make you feel like an outsider. Thank you!
Went here today to try finding a wire harness and only found pieces of the harness and most of the connectors for the computer gone abs and tcm connectors cut off got the few pieces of the and they tried to charge me for 3 wire harness I can get a new harness for cheaper than they wanted for pieces rip off won't say what I am but they are going to get a visit from me again as a professional and they won't like it when I write them violations. As I thought tried calling the owner 2 times and dose not answer the phone they just say call them to make like they want to find out what happened . Just to make other readers of the reviews thank they are doing something about what's going on at this place.
Dodge company charged for the door glass $360 plus tax here at Pull $30 and I’m good to go. Let me know if you need any help. I’m willing to help you the best I can and have a great day. Be safe.
I've had a pretty good experience here, not today, though. I had a part in a bucket with my tools that I already bought off eBay and forgot until I walked through the check-in. They did not see that I had already brought it in, I thought they checked your wheelbarrow throughly, but they just said I was good to go in. When I went to leave later, they immediately accused me of stealing the part and forced me to pay for MY OWN STUFF or leave it there. I was being very honest and respectful and even offered to show a reciept for the part I owned, but they wouldn't listen and coinued to force me to pay up for it or leave it in hostage with them. If y'all just offer an apology and a refund for my money back, I'd happily update this review to reflect the issue being resolved. And hopefully, I won't be coming back to this location.
The sales lady Jordan gave us excellent customer service. She was Efficient and knowledgeable. We were very pleased with the price we paid for our parts.
The team is so amazing. This is my first time using pull a part and everyone was so helpful. The team has so much knowledge' n was so help. The manager was outstanding and so sourceful. They sign me up for vip n on call if my rim comes in. Such a great place to do business.
I had a fantastic experience with Jordan at Pull-A-Part. She was incredibly knowledgeable and went out of her way to help me find the right parts for my car. Her friendly attitude and patience in answering all my questions made the entire process smooth and enjoyable. Jordan’s dedication to customer service truly stood out, and I felt valued as a customer. I highly recommend seeking her out if you need assistance—she’s a true asset to the team!
Useful place, but it has degraded from when I started coming here. They set the cars on three wheels now instead of four. Somebody will get hurt bad because of this. It would be nice if they cared more about the customer instead of saving a dollar.
They have increased prices a great deal in the last five years. They have also done nickle and dime increases first by adding a fee to credit card purchases, and most recently with the environmental fee.
They no longer give customers a fair shot at a great deal. They pull powertrains and set them for sale at $1k+. By comparison an engine is in the $300s if you do the job yourself. They also pull wheel sets now and offer them for sale at a high price.
The pull a part yards are getting greedy and also endangering their customers. The prices have increased so much you are now better off going to a standard junkyard.
This is not a pull apart review, this is a review on a particular employee. Joe is an outstanding employee, highly intelligent, polite, and professional are only a few words I could use to describe him. He helped me get in and out quickly and very efficiently, upper management needs to reward Joe and other employees like him and I hope there are incentives for employees who do their job as well as he does. Thankful that I came on his shift
The staff here really doesn't care about anyone or anything. Get here no later than 5pm each day, they are supposed to close at 5:30pm but the atmosphere here is such that God forbid they stay open the full 30 minutes. But you get what you pay for. They have a great selection of cars and parts for very cheap. It's a necessary evil if you're fixing a car on a budget.
I found the exact car I was looking for and got all the parts for a very reasonable price. In order to shop here you just need to pay a two dollar entrance fee, if you have a membership then it is one dollar. They have a large selection of cars and they are all organized very well. Since it can get hot somedays they have areas where you can get water. If you are looking to buy replacement parts but unwilling to shell out a ton of money, then I recommend stopping by here.
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