What clients say about Bracewell Auto Service in Cairo (GA)
We had a wonderful experience with Bracewell Auto Service. I first sent my kiddo in with our moto van to get it checked out, and the way the team treated him meant so much to me. He came home talking about how friendly, helpful, and respectful everyone was. He was given a quote, and I called shortly after to schedule the service.
I brought the van in the next day for repairs, and while the issue ended up being a little bigger than anticipated and required additional parts, they went above and beyond. They put everything back together so I wouldn’t be without a vehicle while we waited for the correct parts to come in. Once the parts arrived, they got me in the very same day.
The care they showed—not just to me, but to my family—really stood out. It’s rare to find a place that treats you like more than just another customer. Bracewell Auto Service has earned our trust and our business for as long as we’re in Cairo. I highly recommend them!
Over 20 Years Of Automotive Service With Integrity And Reliability For Our Business And Personal Vehicles Inventory—Great Family Oriented Business Led By Marcus Bracewell !
The staff is friendly, polite and professional. Their knowledge and services are top notch. Their prices are very reasonable. And they don't sell you parts and services you don't need or want. Sometimes it may take longer to get the work done but that is due to how many people have brought their vehicle in for repairs. But they always due their best to get it done as soon as possible and make sure it's done right the first time. Thank you to Marcus, PJ and the rest of the staff.
Great mechanic. The people who left negative reviews are WRONG! Marcus Bracewell is not a racist and he does not rip anyone off. I have used him multiple times and I always get great service. He is the best mechanic in town. BTW I'm not from Cairo and so as an outsider here I'm telling you they do great work!
Mr. Bracewell met me at the door. He was very friendly and professional. I left the car with him to diagnose. He called to let me know what the problem was and to Ok the repair. I can't ask for better than that! Great experience.
Do not use this place. Took my daughters 2016 Honda here to get the air checked. Spent 1300 on a new compressor. The air was still not getting cold. Took it back and the manager claimed it was working correctly. It was cooler to ride with the windows down?♀️. Ended up taking it to Stallings Motors. It didn’t have any Freon in it and a hose needed to be replaced that was leaking. A waste of 1300!!!
I first want to thank you and your staff for being amazing, an professional, courteous staff. Always with that family feel an great atmosphere. Great quality is hard to come by an you guys give me that every time I'm in need of your service so thank you again.
Great service! Friendly owner and employees! Brought my 4runner there for years and they keep it going! Over 300k miles and still running! Thanks guys!
Most honest mechanic I've ever hired. He is the only mechanic I have work on vehicles. He is the only one I've ever recommended. Keep up the good work guys, I'm a customer for life.
They are more there to serve white customers. If you're white, I would certainly recommend them. However, if you're an ethnic please find another repair shop. He chumped my boyfriend and I off without even trying to fix my car and SyrupMaker Auto Lot sent us there. After the poor treatment, we've found another place. They fix the police cruisers, as well though so maybe if you're Bougie, go here but if you're looking for a bargain go elsewhere.
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