What clients say about Royce's Towing and Recovery in Cairo (GA)
I was stuck in the middle of Horse Creek Road Cairo Georgia close to 3 hours I called 911 they said that’s not an emergency that they don’t go on that road I had to walk3 miles to get a signal on my phone to get help I called Royce and they Recused me within minutes.The owner was amazing they had to get a machine to get my car out but they got it out Royce
R-Reliable
O-outstanding
Y_yes to the customer needs
C-concern about customers
Experience they know what to do
I just had Royce towing pick me and my car up after a breakdown. The driver was very friendly and quick. He arrived ahead of the scheduled time and had me home very quickly. Great service and will definitely use again, although hopefully my car won't breakdown again. They were dispatched through my GEICO app. It was very easy and quick.
I broke down at 9:30 pm at the 3 way going to Cairo from Thomasville, I was by myself, My tire blew & I had no way of getting a new tire that late obv & my spare was already being used but anyways I have AAA so I called them instantly & at midnight I still had not heard anything so I called Royce’s & asked if they had any AAA calls come in the lady told me no, I called AAA & they told me Royce was the first people they called, I called Royce’s back & asked how much it would be to tow 11 miles they told me about $350!!!! I about lost my mind so my friend that came all the way from Atlanta to help me called Royce’s & asked how much it would be & they told him $85-$150. But they never came for AAA! I sat out there until 3 am until Big D towing came when I could have been gone within first hour if Royce’s did their job but instead they tried to way over charge me just because they knew I was the one that AAA was calling for so they knew I desperately needed a tow. I have used them before & got way over charged for a tow that wasn’t even a mile away charged me $111. They need to be put out of business
Damien is a great man. Super strong really got me out of a pickle. I wrecked my Jeep and it went into a gas station window. He got there in under 5 minutes after calling. He’s very nice and very helpful.????⛽️??️?
The driver came out within 30 minutes, called when they were on their way, and quickly got us unstuck from the mud for a reasonable price. The driver was polite and knowledgeable.
Talk about great service, that's exactly what I received when Damien picked my truck up off the side of the road! Thanks you Royce's for top notch service!
We took a wrong turn down a long logging road and got stuck in the mud. After AAA told us they couldn't help—and our attempts to dig ourselves out failed—we were put in touch with Royce's Towing, who quickly got us out of the mud pit and back on our way. Our driver was a friendly fellow and it was as positive an experience as one can hope for when you need to be rescued from a mud pit!
I was able to help my daughter get in her locked car while in another state. It didn't even take them 15 minutes to get there. The price was reasonable and they worked quickly. The young lady was so friendly and helpful that answered the phone.
Awesome Service!
My wife and I were enjoying fishing. We were about to leave due to the extreme heat. Before leaving, we decided to explore a path that could possibly lead to a better fishing area. To our surprise, we got stuck in mud at Tired Creek Lake (Cedar Spring Rd landing area). Despite all our attempts to free ourselves, it was apparent were not going anywhere.
We called Royce's and told them of our situation.
Within 20 minutes here comes the tow truck. To see that truck coming down the lane was the most beautiful site...lol
Unfortunately, I can not precisely remember the young man's name (I believe his name was Daniel) but he was very friendly and professional. Also, the dispatch was a pleasure to work with as well.
We certainly made some memories that day
We would recommend Royce's Towing to everyone.
These people charged us $2100 for towing our truck 12 miles, yes 12 miles. Just a truck, no trailer, no load, no attachments, truck only for 12 miles. So think again if you want to do business with them.
Ms. Brianna was very friendly and professional when my car locked me out at Walmart in Cairo. The young lady got there before I even walked to and from the Murphy's. Thank you guys so much for your help ☺️
Thankful to have them answer so quickly! Was stuck in a bind and they picked my car up and hauled it straight to the service shop. Great people that treat you like family. 10/10 recommend!
ICalled road side assistance and they sent Royce Towing the driver was name Daniel and he was sooo friendly and professional. He made a stressful situation.... calming. Definitely recommend this company
These guys were so kind and helpful! I got stuck in my friend’s yard. I dug a good hole with my tire. We tried to push, leverage, and build up the hole to get me out. All to no avail. Royces guy showed up and knew the big truck would sink itself in the conditions. He called the boss, who brought out a smaller truck, more suitable to the situation. They pulled me out right quick. And I got stuck again. So they pulled me out again and pulled me all the way to the road. Never once making fun of me for driving my bus into the bog.
Royce's is by far the friendliest and most professional wrecker service I've ever dealt with. They were prompt and had excellent communication skills. 10/10 recommend!!
The driver's side of my 4-runner was completely stuck in the ditch of a narrow, extremely muddy road made of pipe clay after 2 inches of rain. Both my son and I thought we would be heading to the body shop because we couldn't imagine how it could be pulled out without body damage. I'm still in shock at seeing how Larry pulled it out without it ever hitting the high bank. I just finished washing it and there isn't a scratch on it! We are forever fans of Larry and this business!
AAA directed them to us when our motorhome died. We had the pleasure of being towed by a professional, informative all around good guy, James. Cannot say enough about how he went out of his way to make our breakdown of our motorhome as swift and safe as possible. Would highly recommend this tow truck company if you need them.
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