What clients say about JAE'S AUTO AND CUSTOM in Lake City (GA)
Hate to say is but worst experience I've ever had dealing with any mechanic. Plenty of promises made and none kept. Ive been trying to get in contact with Jae but now hes dodging my phone calls. Unfortunate it had to come to this. Set me back 2 years on my project car.
If I could give a rate of 0 starts I would, but I’ve been waiting for my car for a whole month to commute from home to work but I can’t I’ve been spending on rides everyday to get a places going broke & I just can’t do business with this place anymore even though I was recommended by someone said you were good. Every time I ask what’s the update when to come pick it up it’s always some run around excuses I’m done! My job already letting people smh.
I recently moved back to GA and I needed a honest, good, and affordable mechanic that doesn't treat women like they know nothing about cars being repaired. And Jae is all of that and I trust him with my car. Thank you Jae for being such a good and professional mechanic.
I personally had a bad experience with this shop/wouldn’t recommend. Maybe if you just need a small fix, but other than that, major work will be a risk with this shop
MY EXPERIENCE WITH JAE MY GOD I WOULD'T GIVE IT ONE DOT 47 DAYS NOW HE CALLED SEND MAXIMA TO MY HOUSE TOO DIAGNOIST FOR HIM NOW HOLD ON IF JAE IS SUCH A GOOD MECHANIC WHY DID HE SEND NISSIAN TOO MY HOUSE WHY JAE WHY 47 DAYS JAE EXCUSE UPON EXCUSE JAE 02/18/2024 BE HONEST SPEAK TRUTH NOW YOU WANT EVERY ONE TOO BELIEVE I AM THE BAD ONE WELL SHOW THEM ALL TEXT MESSAGES TELL THEM THE TRUTH TELL THEM YOU CARRIED (1)CHEVY ASTRO DISTRIBUTOR VALUED $100,00 FROM ME TELL THEM YOU TOOK & CARRIED (1)STRUTS COIL SPRING PRESS VALUED $150,00 PLUS YOU CARRIED FROM ME TELL THEM TRUTH THE TRUTH OKAY PLUS 48 DAY'S GONE WHAT ABOUT STORAGE OKAY TELL THE TRUTH.
I would highly recommend Jae's Auto! Professional and top notch service. He answered all of my questions and concerns that I had about my repairs. His prices were fair and standard. No surprise or hidden cost. He had a straight forward itemize breakdown of your cost for repairs and he finished the work in a timely manner.!! Keep doing what you do Jae!!
I was referred to Jae by a friend based on my need to find a trusted mechanic to have my wife's 2009 Nissan Hybrid serviced (by replacing the flux exhaust). Jae replaced the flux exhaust, uncovered another noise issue, and fixed the problem the same day.
A trustworthy mechanic is to listen to the issue and test drive with the client on what the client hears and their issue(s). Jae takes the extra step by doing a ride-along with the owner to thoroughly understand the issue(s). His approach is not just to fix the car but to teach the owner about the problem and the steps he takes to resolve the issue from a visual viewpoint.
If you are looking for a trusted mechanic who takes their time and wants actually to know what the problem is... Jae is your guy. I am returning to see if any other issues may arise and referring his services.
I refuse to take my car to anyone else! So much so, that my insurance company was going to pay to tow my car elsewhere, but I chose to pay out of pocket to his recommended towing company so it could go to him. I’m a single lady and I’ve never felt taken advantage of by Jae. He is up front, honest & fair. When I was tight on finances, he let me know what was a priority and what wasn’t. He’s an excellent communicator…does quality work. I’ve already recommended him to friends and will continue!
Very ethical and reliable shop. Communication is great and very trustworthy. They have done work for family members as well as myself and it has always been a great experience. Could not be happier. Thank you Jay & team!
Jae's auto is very professional. Have very thorough mechanics. Great staff. Great prices. And turnaround time is out of this world. Gets you in and out in a very timely manner. I'd highly recommend JAE and his staff. Thanks JAE for your continued service.
Would highly recommend this auto shop!! Jae kept me updated and was very informative about what was going on with my vehicle…Will definitely come back!! Job well done.
Jae's Auto and Custom is the best mechanic shop I have ever delt with. I met the Owner, his son, and team in April 2022. The Owner drove out to my apartment community on Cleveland Ave to diagnose the issue with my car and repaired the issue the same day. The Owner, his son who is also a mechanic and his team are a kind, caring, helpful group of people. I love ? them. They no what they are doing and have the tools and equipment to get it done. I swear to the Living GOD. If you want your vehicle repaired with quality. Jae's Auto and his team definitely got you. I put that on my Life. I trust them due to their actions they show and I will always conduct business with them forever. These guys are good, rates are affordable and you can trust them. Love y'all ? sincerely LaTanza Johnson - ATL resident.
I’ve been coming to Jae’s shop for over 4 years. He's very extremely knowledgeable, trustworthy, fair, and clear. The level of communication and service he provides is second to none. He has experience in many makes. Highly recommend without reservation!!
They did a wonderful job on my Subaru. Everyone was very professional and completed my work in a timely matter. Jeremiah really did a great job and was knowledgeable, diligent, and I have no complaints. I’d come back to get my work done by Jae’s Auto and I live in Kentucky.
Dose a grate job, very professional with everything a hard worker take care of all of your for your,he very knowledgeable on all and he know his stuff. Choose Jae's Auto and Custom where I like to say your in great hand at Jae's Auto and Custom
Great service, fast diagnosis of my vehicle. Minimum hold time on my truck which got me back on the road getting to my daily duties... thanks Jae, you the real MVP
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