HD Truck Repair and Parts in
Jackson (GA)

I don’t know what I can start it. This is a great wonderful place for tracker Very professional all of employee you feel like you are on your family hand . They’re not like the others they are totally different. I’ve been driving a truck almost 10 years. I never seen a people like them a fair price and I waste your time there I changed my transmission within three hours. Down, they put it back the new one. Eathond endura transmission specially ( well ) thank you guys . whenever I need now, I can call you guys I can come This is a real Christian people they not lie to you guys. Now they are my family as soon as when I get out within three hours, I got another load and I start driving straight without nothing problem If you guys need a professional transmission and a differential job, I recommended you guys? Thank you Hd you guys are great , I don’t have any words Thank you, thank you thank you thank you🙏🙏🙏🙏🙏🙏🙏

I have a 2019 Kenworth T680, and on my way to pick up a load I got a transmission fault. The truck eventually gave up, so I had it towed to HD Truck Shop. While waiting for the wrecker, I called the shop and spoke with Darrell. I explained the situation and how important it was for me to get back on the road as quickly as possible. He was straightforward, professional, and reassuring from the start. Luckily, they had all the parts in stock, and they ended up replacing the clutch, clutch actuator, harness, and rear main seal. The truck was towed in Tuesday around noon, and I got it back Wednesday at 4 PM—that turnaround alone speaks volumes. Before choosing this shop, I had already come across their Facebook page and watched their work. The quality and attention to detail were impressive, and now I can say firsthand that it absolutely lives up to what they show. I highly recommend HD Truck Shop. Don’t hesitate to call them, ask questions, and explore your options for current or future repairs. Great work and great people. Thanks again.

Great prices, fast work, and awesome people. Most importantly.. Honest.

Finally a shop that fixes the problem! They rebuilt my transmission, installed a new clutch, and replaced the rear main seal.

I just wanted to say thank you so much for your help and dedication working on my truck I heard about this shop online so I set up a time and bobtailed 460 miles one way to try them out. Drove from Raleigh nc to the shop . I had the pleasure to meet the owner and all the staff at the shop will was great help and the owner Randi was awesome. My transmisión had to be replace and , clutch, and rear main seal, I will recommend to anyone who needs the transmission to be replaceTo come here the prices are fair and they can get you out the same day . I dad to comeback to the shop because o thought the transmission was leaking after they put a new one . I found out that was something else . Randi the owner worked on my truck and also paid for my hotel …. Again this time was a different issue and they fix it and took care off it ….Randy the owner told me I do appreciate your business and I want you to do well . Don’t worry about it this time it’s on me . Well that was my Christmas present to me ….honestly they do care a bout your Truc and I felt thankful after all the worked the did on my truck … Keep the good work and thank you for working on my transmission If I could give you a 10 star I will you guys deserve it and your Coustomer service is awesome Thank you again . Will comeback to you guys anytime to get my truck repair . Richard Tamayo

Big thanks to Will Gibby over at HD Truck Repair and Services LLC in Jackson, Ga . I was having issues with my 12 speed auto . So I limped the truck 200 miles from Alabama all the way to the shop in Jackson, Ga . They allowed me to watch them take my trans apart and see the issues with it . Mtm , repairs to the back box and a clutch later we are back on the road . Already on my second load and it shift a lot smoother then before . Not too many shops you can trust but this one is definitely one of them . Price was super reasonable as well . They do more then just transmissions

2013 Volvo with an I-Shift. I was in and out in a day. Spoke with Mr. Darrell the day before explaining what was going on with the transmission. The next morning Mr. Will got the truck in. Dropped the transmission put in a new clutch, resurfaced the flywheel, did a fluid and filter change and put it all back in at the end of the day. A friend of mine told me about these guys. Great job, great service, great people.

So , my transmission went out on my 2020 International LT625. I found these guys in Jackson Georgia that had a transmission for my truck. I took my old one to them and got another one. They were actually building it as I arrived. I met with Randy the owner, super guy, who explained the process. I needed everything new to include the clutch. Wasn’t cheap but the experience for me who had no idea what was even happening was amazing. I met Will who is Randy’s son who was the person building my transmission. My tranny was an Eaton Endurant. Will walked me thru the process of the build and was super nice and informative. The best part of this scenario was when I got back to the shop that was installing the transmission. The shop wasn’t up on all the new electronics and how to calibrate an automatic transmission. Will was more then willing to talk to whoever he needed to to get the transmission running and ready to go. Both Will and Randy went above and beyond and made an extremely stressful situation for me a lot easier to deal with. Traci is up and running smooth. Thank to HD Truck Repair.

I would say the service here is Awesome. Great customer service, no fuss, just really good people to deal with.

Didn’t think there were honest people left in trucking repair business until I came here. Randy Gibby, the owner, went above and beyond, as did his employees, to get a new transmission/clutch/rear main seal/ rebuilt my radiator fan clutch and had it done start to finish in 1 day. The price was the lowest I could find in the South East! What more could you ask for? Great people, can’t recommend them strongly enough!

I was having problems with my transmission will told me to bring it in. replaced my transmission and clutch all in and out the same day quality and fast service

This places is great! My trans went out in Flagstaff AZ, the repair shop wanted a fortune for their reman trans. I shopped around and found HD truck repair in Georgia, I spoke with Will....he saved me lots of money and was helpful through the whole process, from ordering, shipping, and answering all my crazy questions. Top notch! The trans looked so good I did not want to get it dirty! Ran nice, shifted nice on my test drive, can't wait to get back to work Before I go to anyone else for parts again, I will call them. Thanks Will! Very professional! Keep me posted on my old trans! Thanks John

The guys are very reasonable and honest! They helped me tremendously and didn’t charge me for the help! Thanks Ms Brandon for your help

Really good service with fair pricing. No need even to negotiate to be honest. Also they were fast enough, was glad to work with them - Fleet Manager

Every time my truck has come to them they have ALWAYS come through for me and fixed the issues. Their prices have always been fair for top tier work done. They have my business for life.

I was extremely satisfied with Daryl and will getting a new clutch and a new rear end plus a few other things done.They got me on the road very quickly and my truck drives like new.

This is the worst place to go for repairs especially when grown men lie about repairs! So they gonna tell me some guy diagnose my truck And he Clear all the codes, but my cluster gauges doesn’t work which was a lie I get there and go outside. My truck is dead. They had to jump my truck and then all my cluster gauges worked again so then he can ask me was I gonna take it with me or have it towed out but mind you, I drove it there so with nothing done to my truck, I still have to pay 165 And was not told what was wrong with my truck i could only make it next door to the TA! I had to call some other company to come out to me to Diagnose my truck and found out it was a fuel issue Which was repaired there on the spot all it took was a fuel filter in the code was gone now my truck is back to normal, HD is a big ripoff to certain things! I guess they didn’t know what was going on with my truck and couldn’t fix it but I recommend if you want something done right please go somewhere else please you have been warned

NO SERVICE AFTER THE SALE,I'm back to say,yes I did purchase a sam chassis, 8 months ago,BUT the facts don't change, it had no cover and also ,the part was definitely defective, My mechanic hooked it up ,and every light , blinker,horn started flashing. IT doesn't matter when its purchased,You sold it out the door defective!BTW it was purchased solely for a spare,You gained 500.00,for selling defective and incomplete parts! You only get 1 star for shipping!

Our truck transmission broke down in another state! After checking options in multiple states, Ohio, Indiana, & Georgia HD Truck Repair came through for us. We are so grateful. Randy, Chase and the team were all very kind, extremely knowledgeable and provided the best professional care. In today's trucking industry, it's hard to find real alliances and people who really care about getting you back on the road. I thank God we found HD truck services. They treated us like family and took care of us. They were patient with any questions and multiple calls during the decision making process. This will be our go to any time we run into issues and trouble. It's refreshing to have a team you can trust!

I heard about this shop online so I set up a time and bobtailed 460 miles one way to try them out. Would give 6 stars if possible. Great, knowledgeable folks. Especially Will , and especially when it comes to Volvos. Dropped, swapped, and calibrated a clutch while also changing rear main seal in less than a few hours. It was incredible. Truck drove great the 460 miles back home. You’re missing out if you don’t use these guys to take care of your semis.

I had a great experience with this shop when my family’s minivan broke down nearby at the I-75 interchange. The mechanics were courteous and went above and beyond to help us. One of them came out to inspect the van nearby and helped me get it restarted quickly, so we could get back on the road in no time. I highly recommend these guys!

I took my Volvo AUTOMATIC truck to Randy for transmission repairs (the battery light was on). Randy misdiagnosed the issue. He charged me $11,000 and switched over the transmission to AUTOMATIC. All I needed was a voltage regulator. Never Again will I do business with HD. He also had a nasty attitude when I confronted him with his mistake. If I could give a lower rating I would 0/10.

I had a great experience with Mechanic Randy. He was professional, drove out to my truck, diagnosed my problem and didn’t charge me a dime because he knew the hard time I was having with my truck. This is one place that can be trusted in my opinion. Celento Hairston

I first found this place online looking for a camshaft for a volvo D12, had it shipped to me in Colorado and I personally installed it and the truck runs great. Then one day I was in Georgia and the transmission module/computer on the eaton autoshift went out completely. NO volvo dealerships would help me, one said my 2007 VNL was to old for them to work on!!! Well now I'm stuck in this state, I'm just a one truck operation so I asked HD if they convert autoshift's to manuals their reply was "We do them all the time." it took them four days and I was back on the road and to my surprise getting better fuel mpg with this 10 speed manual then the 10 speed autoshift. I'll most likely come back and recommend them. They also have a fenced off secured pay parking just down the street from their shop that is a good price and and quiet. I'll use it when in this area because the rest of the four truck stops here are always full at night.

Bryan Williams : Owner Operator since 1979 HD Truck Repair and Parts went above and beyond to help me with truck repair. Not enough stars for a proper rating!! Drove me to Napa to get last bottle of biochem in town. Figured out problem and fixed it . i was on the road again in a few hours. I’ve been doing this for 44 years and this shop is HIGHLY recommend. Outstanding service ********** 10 Stars !!

I just got my 2010 Peterbilt 387 back after HD Truck Repair replaced my transmission with a rebuilt one they build themselves. They also replaced the rear main oil seal, installed a new clutch, resealed the power divider and a few more things. Drove home and what a difference - it shifts like a dream! Seems I got "all the good" out of that 981K mile transmission. Thank you HD Truck Repair for the great and timely repair!

Great group of guys honestly they saved me from tow service to fixing my truck on the same day huge thanks to Randy Tommy and Jimmy and the rest of the guys highly recommend them for any truck needs