What clients say about Murphy Heavy Duty in DeFuniak Springs (FL)
I needed a 6" fixed wrench to change the water separator filter on my international and they had it.
The price was competitive I grabbed the wrench and some glad hand seals real quick and was back on the road.
Good people
WOW!!!! Super fast and excellent customer service! I called to see about getting a hydraulic leg fixed on a unit that I own and this place nailed it in every category possible. I can’t thank you enough for a job well done. HIGHLY RECOMMEND Murphy Heavy Duty!
Please do not believe these reviews I guess they pick and choose who they do good services too I receive a starter from these people that had a 1 year warranty on it but when the part when bad they claim it was a 90 day warranty I never heard such a thing they throw the blame on the Panama starter parts distributors and took no responsibility for purchasing from the company that sold it to them and refused swap it but responds do you want to buy another one? I would be a fool too get screw 3 times yes I said 3 times they already screwed me once before I bought that one with a 1 year warranty saying it looks like I burnt it up so this just proves they always try to fund a away not to warranty the part the guy name is Jeremy by the way the reviews tricked me to go there.
Murphy Heavy Duty is simply the best there is and they have made customer for life of me! They have gone above and beyond each time I need them to get my tractor up and running. I can’t say enough good things about their work and customer service.
Glad to find this place. Much better selection of hard to find parts than from the chain auto parts store.
Knowledgable and experienced help at the desk. Recommend
Always friendly and always have what I need... they dodmt have enough of one part I needed but they sold me what they had and had the rest by 2 the same day... also their hydralic oil in 5 gallon buckets is about 15 dollars cheaper than any where else I've been...
I brought in my camper van for brakes squeak - figured needed pads. It did.. Jeremy fit me in since i had to get on the road.
As I left the van pulled hard to the right, and when braking hard pulled the other direction.
Went back and it turned out there was a caliper failure.
No way Jeremy could have known, but he got it fixed by the next AM despite the backup of work.
THANK YOU!
Beware...They used to be good and also reliable and kinda quick ..now it's not the same place..I paid to have my Lull fork lift and terex backhoe repaired ..both needed a ram repacked .a simple job..4 hours each .Max 7 months later and all kinds of excuses...I go to pay to have my equipment picked up..and I get both in pieces and unusable...and they also charged me for both jobs .the only thing they did right was taking off my tire and dropping it off at another place to repair..
Murphy's is not a repair shop in the typical sense. They are a heavy equipment support facility. They offer more specialized services such as making hydraulic hoses, welding and other support. They rent U-Haul trucks and trailers and offer many spare parts for heavy truck and farm equipment. Their services are good overall and they are very customer oriented.
I couldn’t say enough good things about Joey. My wife broke down in the area and literally no one around Defuniak would take her car in. She some how stumble on them and while they couldn’t do anything for us they went above and beyond to accommodate us. They were respectful and kind to her which apparently is hard for other places to do. They helped us load up the car on the trailer and basically give us a turn key experience. I wished they were closer to us so I could feed them business all the time.
While we were there they were helpful to everyone that walked in looking for parts so I know it was just us. It’s hard to find just a good old fashioned business but this place has it. Every person we talked with on the phone or in person was great. I don’t know all the parts or service they offer but this needs to be your first stop. If they don’t have it, I would trust where they say you can get it. Glad they were there when no one else would step up. Customer service is A+
I had after hours pick-up. It was an hour and 45 minutes of total confusion and app screw-up. This was the most frustrating time I've ever had with u-haul. I'll NEVER do it this way again!
Repairs are backed up over a month. Great place and people. They also Helped a customer by storing his damaged trailer for no cost. The customer then rented a "U-Haul" for a win for everyone. God bless
Best service experience of any kind we’ve had in a long time! They were very fast and efficient. Jeremy and Justin went above and beyond to take care of it. Joey was a big help too. I’m so thankful we took our Jeep here instead of one of the other places close by.
I can get anything from windshield wipers to a U-Haul here. Huge selection of heavy duty truck parts and there's a lot of regulars that come in. Joey, Autumn and Kevin all know their sh*t and if you need a U-Haul, again, try these guys. If they don't have it, they'll get it.
Rick Johnson (EBRO R.D), and this is for Cody at Murphy's U-Haul. Cody resolved all customer issues that we had. I just want to say, "Thank-you for the professionalism as well as the great customer service." I was upset about earlier service and Cody made EVERYTHING RIGHT! I will be doing business with them in the future and would highly recommend them to any and all.
Customer Service, Mechanical Expertise and Professionalism is par to none. I recommend without regard to anyone needing work on their vehicle, semi or other heavy farm equipment. They are well worth the 45 min drive for us and 90% of the time have it done quicker then I was expecting.
This place just about does I all, they make hydraulic hoses, rebuild hydraulic cylinders, plus they have a three bay garage in the back. Friendly and knowledgeable staff. Overall a great place to shop
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