What clients say about Quality Towing & Recovery in Crawfordville (FL)
I was told, congratulations for being old. My car was taken there without my permission. I asked for another company. I was told I didn’t have a choice. The cop was a friend or relative of owners. I found them to be very unprofessional and rude to me!
Incredible service, he got here fast and ended up fixing the issue at no charge saving me a lot of time, stress & money. I highly recommend this company and am very thankful for the gentleman that came out.
I am so grateful for Tommy at Quality Towing & Recovery. I woke this man up super early because my car wouldn’t start and I needed a tow. He was kind, patient, professional, and extremely quick to get there. Tommy even fixed my car right there on the spot which saved me from having to take it to a mechanic. 10 stars in my opinion. I would recommend this business to anyone. He’s helped out my family too for other towing needs and always goes above and beyond! Thank you so much Tommy!
Most crookedest tow company around they charged me 1590 dollars for towing my truck and sitting in there lot one day most unprofessional tow company I've ever seen in my life don't recommend nobody to use them
Just had the scariest accident with a boat we bought where the trailer tire completely came apart from the trailer. We called and they came right out and expertly handled the situation. It was the best towing transaction I have ever had. 100% reccomend!! We cannot thank him enough foe getting our boat and trailer to our house in one piece.
Brandon rescued my husband and I on valentines day late in the day, he was super friendly, knowledgeable and efficient. Would recommend this company to anyone and would 100% use them again!!
Quality Towing & Recovery came through big time.
Tommy was the driver who picked up my truck and handled everything professionally. He was informative, easy to work with, and communicated clearly the whole time.
My water pump (or gasket) failed and left me stranded. He picked the truck up and dropped it off at my house without any issues. This was the second time he’s helped me out—once from Alligator Point and again here in Crawfordville.
Reliable, honest, and professional.
Title: Extremely Unprofessional Service by Quality Towing – Transmission Damage by Driver Tommy
On December 15th, 2025, I was involved in a wreck. The following day, due to not having my wallet and directives from local police and Florida state troopers, I was forced to use Quality Towing. I paid $500 for the tow, which was less than 10 miles from the original location.
The driver, Tommy, mishandled my vehicle by failing to put it in neutral as required for proper towing and instead putting it in park, causing severe transmission damage. This mishandling was part of an attempt by Tommy to overcharge me. When I contacted his boss, the fee was waived, confirming the unfair treatment.
Additionally, when I reached out to the Wakulla County Sheriff's Office, Captain Harrell refused to file a police report about the incident, stating that he didn’t have to.
This entire experience was frustrating and costly. I strongly advise caution when dealing with Quality Towing and driver Tommy.
I am so thankful for Quality Towing and Recovery! My car broke down and i was really stressed and had anxiety as to how I was going to get my car to the mechanic and wondering if I should take a chance to try to drive it up there or have it towed. I decided the best choice was to get it towed so I wouldnt chance causing an issue with traffic if it broke down again and wouldn't start. I also needed to get to work as I am a caregiver and needed to see my client that day. Tommy at Quality Towing and Recovery was great! He arrived in 20 minutes and was easy to communicate with. I give this company 5 stars because it is clear that they have good people working for them, they care about thr quality of their towing services and they care about the people of Wakulla County!
My daughter was in an accident and they called Quality Towing to the scene. When her car had to be towed we just went ahead and let them take the car with the others involved. My experience at the scene of the accident was good. The driver was friendly and there were no issues.
The following day I called the number on the paper I was given and was advised by the lady on the phone that the lot was not manned and that I needed to call to schedule a time to go out to sign the paperwork to release my car to insurance.
Saturday morning I called and asked the man about coming by. He said he was busy pulling some people out of a ditch to call him back in about an hour. So I left Tallahassee to head back to Crawfordville to be available when I called him back.
I made it home and called back. At that point he told me it was $75 for an after hours fee if he met with me on the weekend. I told him I was not made aware of that. He was rude on the phone and I ended up scheduling for 9:30am on Monday. The time scheduled was his choice.
I showed up at 9:20 and at 9:35 called to ask where he was. He stated he had a long night and only one hour of sleep. He said it would be 30-45 minutes. I went home and went back. After another phone call and finally 1 hour later he showed up.
I would not recommend this company.
This company has saved my butt multiple times. Tommy has came to my house both times to help me with getting in my home and then my car when I got myself locked out. He was absolutely amazing, professional and quick. I recommend this company to anyone needing help with a tow, or getting into something you’ve got yourself locked out of. My only go to from now on! (Hopefully it doesn’t happen again:) but super blessed and thankful for the Wakulla Sheriffs office sending them my way when I really needed the help the first time, which had me call them right away when I needed help the second time this year. 10/10 service.
Tell me was a prompt and responsive to all texts and calls about the vehicle that I was trying to retrieve. He also gave us a great deal Seeing as though it was already so expensive in our current situation, he's very kind,dependable and fair business man. THANKS TOMMY!
Excellent and quick service! Tommy responded almost immediately after calling and got us out quickly. Very polite, friendly, and knowledgeable. I hope I dont need his services again, but if I do, I'll be calling Tommy and Quality Wrecker! Ill recommend this business to all my friends in Crawfordville and Wakulla because of it!
Tommy with quality towing has towed 2 vehicles for me in the last 4 months. Both times the vehicle was taken and placed exactly where I wanted them. Not always an easy thing to do. Tommy is very professional and polite, and I recommend them on a daily basis.
Tommy was very helpful and efficient and so pleasant really went above and beyond and it was the best tow place I’ve ever come in contact with you wouldn’t be sorry to do business with them
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