I’ve tried to do business with them several times but they don’t ever answer the phone. I don’t know how you can run an auto parts store when nobody will pick up. Not wasting anymore of my time. I’ll take my money to a place that can answer.
Moved to Branford in 2020. I have a national Napa account
I tried to do business with them. They won't answer the phone. I walked into the door they had phone off the hook. After repeated tries to contact them. I gave up. I shop at parts city across the street.
Kept calling it kept going to some guy going to a school of some sort after about 6 tries over few days .... I gave up. And yes checked 3 times make sure number that's in my phone was correct and even had Google call them twice.
Lot was full and phone ringing off the hook. However Kelly, working solo at the time, has it handled. Answering calls, grabbing parts, making small talk and processing multiple transactions at a time. They don't build places like this anymore.
Had a dead battery in town today and no auto repair shop could come check it out. Even though they don't deliver they said they wouldn't leave me stranded. Came out and checked the battery and then went back and got a new one and installed it. First class people here.
They didn't I wanted, it had to be Ordered for next Day Delivery. I went to the Auto Parts across the Street and got everything I needed, plus advice about Fixing my Problem with the Truck.
We were returning from late lunch and didn't realize the time. As soon as we got in the door i could tell it looked like closing time. Actually 5 minutes past. The family owner was beyond kind to us. Helped us with what we needed, shared tips on cleaning car windows, and told us about his 65 year old family owned business. Apologized to us for the computers taking time to restart! It was past closing! Service ?!
We were on a Bike ride from Madison on the Weekend. Not only did these fine folks have the Fuel filter we needed, they showed us how to clean it if necessary. Kinda went Above and Beyond. Thanks Guys!!
Not good employee told me my car needed 6 quarts of oil and it only took five and a half to five. Now I've got too much oil in my car and oil leaking out all the seals
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