What clients say about Sheppard's Garage Inc in Crescent City (FL)
This is the place to go! We come to this area every Year for 2 months from NW Wisconsin. I had a check engine light come on yesterday. I researched local auto repair shops. Found this one. I went there this am and they cleared a simple code on our 22 Ram 1500. The nice lady said ill get the scanner. She told me the price, I said matters none. I need to make sure its nothing serious. The price was more than fair, she cleared the code and said have a nice day! I tried to pay her and she said we'll settle up next time if it happens again and get it fixed for you! That is a true USA small business! Highly recommended them! Not just for the price but the fact that she helped me right away! I was expecting to need to make an appointment. Thank you very much y'all for your help! You made me feel like we were at our local repair shop back home! Have a great rest of your week!
Bryan "Fatboy" Raddatz
Centuria, Wi.
Please be careful coming here. I've been a loyal customer for the last 3 years, but ive been noticing that everything i do an oil change they charge me more. At first I thought that because of prices going up on everything then maybe thay was the reason, but today I was in Palatka and decided to go somewhere else to the oil change. I was charged 1/2 the price as Sheppards, and rotated my tires in a decent amount of time. Sad to say but I won't be coming back here.
Nothing worse than being 1000 miles away from home n having vehicle problems...this place is great..diagnosed the problem n fixed n no time...thank u Sheppard's garage...great people n service...bless y'all...
Who puts 5 qts of oil in a 4 qt engine?? SHEPPARDS GARAGE does. She told me they do it all the time. I made them remove the extra oil. The mechanic was very irate and yelling about having to do it. Then they only removed 1/2 qt of oil, leaving me to have to remove the other 1/2 qt. I had to buy a $28 hand pump from Autozone to finish their crappy work.
So be very AWARE OF THEIR NEGLIGENT WORK. Remember they are also a repair shop, so this may be why they think it's OK to over fill your engine oil.
Autozone told me not to run it the way it was overfilled, that it could cause too much oil pressure and damage my engine.
I've always gotten 1 qt of oil returned to me out of the 5 qt bottle I supply them myself.
She told me not to come back, if I didn't like the work they do.
I WILL NEVER GO BACK TO SHEPPARDS GARAGE!!
Would you?
First needed a water pump and they told us it wasn't the water pump. They said we needed a new radiator. We picked the truck up after replacing the radiator. Again the truck was overheating so we carried it back . Even after paying 700$.It was still overheating so again we took it back. Then they called and said the motor was shot. We had the truck towed to another shop and they said it wasn't the motor it was the water pump and our new radiator had a crack in it.
Sheppard charged us 75$ just to look at it .Told us we needed a new motor for 5,500 $ to replaced the motor. So through all of that it was the water pump. The new shop put the new radiator in and a water pump . Now the truck runs perfect.
My jeep has been through hell and back. Engine work after engine work. Thanks to Sheppards garage all the issues have been fixed and will always have a returning customer for oil changes and any future work that may be needed.
This is the BEST place I have ever went for repairs! Except I didn't have any repairs needed like I was told!
My oil change place told me I had multiple leaks under my van and gave me a quote to fix them. I decided to take my van to Sheppard's Garage, told them what the oil change place said and then walked to the park with my son while we waited for their quote on how much it will cost.
After about an hour, they called me and told me there weren't ANY leaks at all! The underneath of my van was super clean, and they didn't know what my oil change place was talking about! Best part...Sheppard's didn't even charge me for the time it took to check out my van!!
These are genuinely honest people and I will ALWAYS recommend them when someone is looking for a repair shop!
Great service would definitely do business with them again they diagnosed my problem but had to be taken to the dealership due to being a problem with my ABS module good people
The BEST by far. Family owned and operated. The only place I will take my truck to. Honest and reliable stands very highly in my book, not to mention very reasonable in pricing for whatever you need done to your vehicle.
Many Thanks to Sheppard's Garage.
In these days it's hard to find "Honesty" ...Being NEW to the area I had no idea about a garage....But my vehicle's alternator went out and I was towed to Sheppard's...they had my van up and running the very next day and even came and picked me up 😁 ASE certified too !!!!
Wonderful honest mechanic that has been servicing the local area for years. Friendly staff and an overall wonderful family business. Will take my vehicles there for major repairs and even the frequent oil change/maintenance.
They are a family owned and operated business and they try to make sure you're completely taken care of and will point out things to keep you from having issues down the road. They are not cheap repair shop but you get what you pay for. If you need something done and you want it done correctly that's where I would take my vehicle
Sheppard's is an awesome mechanic shop. They put forth effort to get things done correctly and have great expertise. It's a great family owned and operated shop!
Problem was "X". They called me and said x was fixed. So I paid them and before I got home x was not fixed. I took it back and got a call saying they went back through everything and x is fine and that I could come and pick up the vehicle. They are not spending the time to truly verify that what they have done fixes the problem. Good customer service but HORRIBLE work. I am not happy and will probably sue if I cannot get my money back
SHODDY WORK, AND HORRIBLE CUSTOMER SERVICE
I have taken two of my vehicles on two different occasions here for repair. First incident involved my 1996 Dodge Grand Caravan, the transmission went out on it, they replaced my transmission with a remanufactured OEM spec transmission, however upon receiving it and driving it back home, I noticed they forgot to tighten one of my motor mounts I took care of that myself, but that could've been a big problem. Second incident involved my 1995 Honda Civic, i needed an engine overhaul, I brought my civic to them to do it in running and driving condition, they rendered it undrivable, they charged me $80 for labor without fixing it, to add insult to injury, they held it for over a month, then out of blue tell me they need it off the property, I had to pay the towing fee of $65 as well and they refused to cover the towing fee to get it off their property. Never going here again.
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