This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Webb's Auto Salvage in Haines City, FL scores 74/100. Many praise friendly, professional staff and tow crews, quick help finding or pulling parts, decent prices, and referrals when inventory is missing. Yard is no‑frills; some report fast service. Key complaints: high towing fees, phones/emails unanswered, no live inventory, limited browsing, and a few return/part‑quality disputes. Others note honest tow rates and well‑kept trucks. Overall customer service is often courteous but inconsistent, so pricing and communication vary. A few off‑topic posts add noise.
They don’t answer the phone, I called 4 times and nothing , and I couldn’t find a live inventory search on their webpage so I don’t have to bother them calling or anything
Was told to leave the McDonalds on Hwy 27 after being there for over 20 hrs and eating from there twice with no one from the restaurant contacting me prior asking me leave
We were in the middle of nowhere , Mr. Philip came out and got us away and to safety, he dropped our vehicle off at the dealership immediately and safely, thank you very much Sir!
I attended Emmanuel Baptist Church with Mr. Webb. They're fine people who've spent their lives in Church and in Service of Christ. I'm thankful to have known them.
Good people there. I was transporting a truck from there yard to another company,, through Mamo Transportation. I often meet some rough people at Auto Salvage Yard's, some outright mean....no manners at all,...no joke. These guys are professional, and about there business, yet still polite. May God bless your business, guys!
Thanks for your kind service, in all that work you did, getting that red tractor started, for me to transport it.
I love the people who do the pick up. I hate the fact that everytime I order groceries there is at least one thing that isn't available. The reason I order pick up is so that I don't have to go inside.
Very helpful. They didn't have the part I was looking for but they told me where I could get it at another salvage yard. That was great business if you ask me. Thanks Webb's.
I really appreciate it everyone that worked at Webb's Auto salvage they are very polite very helpful and when I didn't need the parts they were happy to accept it back so I really will tell everyone to shop at Auto salvage Webb's Auto salvage
I would not buy here again. I could not express myself I am so loss for words. I don’t understand how they have the ratings they do but it is definitely a miss leading. I Spent a lot of money and was basically told it’s my loss.
The staff is friendly and helpful. They pull the parts that you need and the prices are reasonable. Beware this place is no frills, but they are nice and they probably have the part you are looking for.
Webb's remains Polk County's 5 star tow service. Honest pricing, modern & meticulously maintained trucks and staff dedicated to servicing customers who often are thrown into unplanned circumstances.
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