They make you drive there telling you they have the part in stock. Then when you get there, they make you wait in the dirty lobby just to tell you they don't have it. Why waste people's time. 1 star review well earned.
DO NOT GO HERE!! THEY SELL YOU ALL BAD PARTS!
I've driven here 2x over an hour to swap the first bad turbo they gave me which was worse then the one I pulled from the car, only to get a replacement turbo that is caked with mud in thw oil feed and returnwhich is also faulty. They will NOT refund your money in ANY FORM nor do they care about any customer by running a business like this. I work in a shop and use junk yards OFTEN, they were the only place with this turbo available at the time and what a mistake I made by not checking the reviews first. If I was to put this turbo in my car it would ultimately ruin my engine. Now im out the $150 cash/time spent and have to buy a brand new one at this point. THEY DON'T CARE ABOUT THEIR REPUTATION ONLY THEIR POCKETS. THEY KNOW WHAT THEY ARE DOING READ THE REVIEWS!
Avoid This Place – Two Bad Transmissions and No Refund
I purchased a used transmission for my 2005 Honda Civic from Magic used auto parts. Unfortunately, it turned out to be faulty. I contacted them, and to their credit, they provided a replacement. But the replacement also turned out to be bad.
Now I’m stuck with another broken transmission, and no money.
I bought a AC compressor from them and they knew that AC compress was no good but they sold it to me anyway so when I try to get my money back they wouldn't give it back unless I gave them a part when I went and got my truck serviced they kept the old AC compressor and put the one that I bought for
I bought a diff and when i picked it up it had sand all over the gears! The part pullers must have been so lazy they just dropped it on the ground when taking it off smh
Got a part a few weeks ago part failed they clam you have a 30 day warranty will find any reason to not take care of a defective part well not be doing business with these guys again.
Worst experience here, was told they had both parts i wanted just to be told to sit and wait and be told 40 minutes later that they dont have either of them, (keep in mind i called before driving 25 minutes)
Yeah they act like they're a junkyard cuz they are a junkyard. They have a junkyard mentality in there.
Their favorite line is. this ain't Burger King. You can't get it your way here.
The staff was very friendly and helpful. While I waited for them to get the part, they had a couple of comfy couches to relax in. Much better than stiffy chairs at most places have. I was there for maybe 20 minutes, relaxed.
Made a list of parts I needed drove 4 hours to as not given the parts I ordered and the ones I did buy were bad. Asked for other parts for another car and was blown off.
This business is bad , I had bought a motor from these guys and the first run the motor locked up , then I had to uninstall the motor after going through so much work , I then went back to them and after some hassle they finally decided to warranty the motor , after that I end up going home and taking my time changing normal wear parts and accessories just for me to find out they basically ripped the motor out of whatever car they took it from , they broke various motor mounts deeming this motor useless (they broke the motor mounts directly on the block) now I’m out hundreds if not thousands of dollars , I do not recommend dealing with these people , this by far has been my worst experience at any junk yard
I want to command them on their service. I came in looking for a alternator and the first one out of two made a Weird noise. They exchanged it with no problem. The second one didn't charge. All three Gentlemen were good about the situation and because they didn't have another one they refunded me and gave suggestions to fi d another one.
Absolute worst, if I could rate negative I would. Attempted to call to purchase a part, we also are a used parts yard and our company has purchased from them before so I assumed it would be no issue. The man on the phone refused to help me and kept insisting I was a third party when trying to order to our own location. Kept cussing me out and hanging up in my face. I asked for a manager and he kept getting ruder, I did my best to be polite with the gentlemen but he kept insulting me, and hanging up in my face. I would advertise where I work but honestly any used parts yard is better than shopping with people like this.
Only waited a lil longer for them to pull the part, (I waited an hour instead of 30mins).
couldnt get the booster out my self, used master cylinder works great! The customer service was amazing, even gave me some tips on replacing the part myself.
Called for a fuse box and was told they had one available. I got there and waited 36 minutes to come out without no part. The man blamed his computer inventory. I asked if next time I would call if they could put their hands on a part before I go. He said if the computer says it's available, they should have it. They did direct me to someone else with the part, so thank you. There is no point in calling for part if their inventory isn't accurate. Just physically go here to ask.
These guys are top-notch Honest so honest I bought a part ...that was not being the problem the gentleman said he would take it back with no problem.He was very smart knowledgeable gentleman very respectful definitely would go there again and recommend for anyone... I have a neon which is almost extinct like dinosaurs drove from New Port Richey definitely will do it again it car needs other things . Prayers Not Luv this place..
Assured me they had the part I needed and were going to pull it for me to save me time and when I get there I had to wait over an hour for a part that takes 15min to install so imagine how fast it should be pulled and after waiting for the part for after an hour they still were not able to get it for me and were trying to assure me they will get it for me butthe mechanic kept telling them they cannot find the part so instead of telling me they cannot find it they were continuously telling me they were pulling it. So I had to leave because I can't wait all day for one part when I have other things to do to run my business
They found a used rim for me in a few hours to replace the 1 damaged by a pothole. I had to call a few times and stay on them. I guess they were super busy. After arriving to pick up rim I had to wait 30min in the lobby, but they were friendly. They gave me a fair price.
Not good. I stood there at the counter for 10 minutes and watched this long haired old dude ignore me and take about 100 calls in front of me. Then he finally said can I help you? I told him the part i needed he looked in his computer and after about another 10 minutes said we don't have it. Said good luck finding it. Very rude. Never ever going back.
I purchased a front and rear bumper for my white 2014 Nissan Altima. The lady who worked there reassured me I would be satisfied with the purchase. After picking up the parts and unwrapping them I noticed they were dark gray and did not match my car. I called the shop two days later to see what they could do letting them know what I was told verse what I was given and the employee said I was out of luck and they do not give refunds.
We totaled our car a few days ago and if it wasn’t for Magic’s help, we would have been at a complete loss. He was incredibly helpful through the entire process and we were impressed by his honest pricing. Definitely would recommend his shop!
Highly recommend! Very helpful. 1st time I called they looked for part I needed, they didn't have. But the owner said call again, we get new parts in every day. I waited a couple days and the tail light for my Matrix was there! It was 4:45 when I called and owner who said come on down tho I was about 25 min away! Bought the part for very reasonable price and his staff were kind enuf to install for me (& it was past closing time!) I had to insist they take a tip!
Great people...owner & staff. Thank you guys!
Came to Magic to have them repair/rebuild our instrument cluster (speedometer). Very nice staff but don't hold true to their word. We spent $140 for this to be 'rebuilt'. After two weeks, it stopped working AGAIN (we had already brought it back twice and waited weeks for them to repair it). We finally took it to a reputable company who took the instrument cluster apart...come to find out-Magic never rebuilt it like they told us they did. They lied. What a disappointment. So that's my two cents just warning others not to waste your money here as you won't get results.
The worse experience my husband bought a engine motor from this clowns and they rip him off. $1500 for a mess up rebuilt engine with a six month warranty. The engine was not working properly he took it back and they pretended they fix it. He end up buying a bunch of other parts because it wasn't working properly and finally they pull engine out and they mess up the top engine block when they rebuilt it and we try to take back and now its out of warranty. You talking about someone making easy money they did. They are horrible with customer service so stay away from this place. The owner do not take responsibility or honor my purchased.
It's a junkyard, not a dealer showroom, so the other reviewers need to relax. I needed a Toyota part, they found it, got it next day and even waited til after closing for me to pick up. They even went out to the yard and hooked me up with an additional part I needed. I paid about 40% of new so well worth it.
Would definitely recommend and use again.
Terrible customer service. Needed a rear end swap on my dodge ram. They told me on the phone to drop it off on Thursday morning 8am and I'll have it back on Friday morning 8am. My wife needed the truck to get to work Friday morning but when she called at 8am, they were extremely rude to her and then hung up on her. I called shortly after they were again rude and told me that the truck hadn't even been touched yet. Also the original price they promised me was a lie. I ended up paying almost 300 more dollars for the repair, it took them another whole day fix it, and my wife missed work because they didn't follow through with their promise that it would be done. I do not recommend going here for auto service, you will be disappointed. Also, it seems like they care more about drinking in the back room, than they care about the customers needs. I wish google would let me rate them at 0 stars, because 1 star is more than they deserve.
I am suprised to see so many negative reviews. I have gotten parts from them several times and have never had an issue. Sometimes you have to wait a bit because they are always so busy. Today I arrived 10 minutes after their posted closing time and they stayed to help me, and not just me, there were 3 people that came in after me, no one was turned away, or told they were already closed.
1 few weeks ago when I was there, the tech pulled parts for me while I waited , and it was pooring down rain, he did not look happy, but I never heard a complaint, and I got the parts I needed at a fair price and was in and out in a hurry
This is so much better than those u-pull-it outfits where you never know what they have and waste hours wandering the lot looking for what you need.
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