Palm Beach Finest Towing II JunkYard in West Palm Beach (FL)
| Address: | 1016 Charlotte Ave, West, FL 33401 |
| Phone: | +1 561-684-8670 |
| Services: | Towing service |
| Methods of Payment: |
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| Rating: | |
| ZIP Code: | 33401 |
| Popular times: |
Saturdays
6am
9am
12pm
3pm
6pm
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3am
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Credit cards
Cash only
Description
Palm Beach Finest Towing Inc. is a locally owned business serving Palm Beach County and the surrounding areas for all of your towing service and roadside assistance needs. We are here 24/7 for fast and friendly service. Give our towing company a call today to get your vehicle back on the road in no time.
for Your Vehicle!
Working time & Location
Hours not specified
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Zip Codes
- 33411
- 33412
- 33417
- 33409
- 33407
- 33405
- 33401
- 33402
- 33422
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What clients say about Palm Beach Finest Towing II in West Palm Beach (FL)
No one wants to be stuck on the side of the road or more specially blocking the gas lane at a very busy Costco Gas Station. However, in the angst of a rock and a hard place that I found myself an angel was sent my way by the name of Santana. Unfortunately for me this wasn't the first time my car quit running and the last time it took two separate companies to figure out how to get the vehicle safely towed to the dealership and 4 hours of waiting. Santana showed up in 30 minutes and knew how to bypass the issue of towing without hurting the vehicle and blocking traffic was minimal. He quickly got the car up and out and communicated with me even after reaching the dealership along with pictures of the car keys drop box location. So grateful for the care and empathy given during a stressful situation.
If you care about your car DO NOT TAKE IT HERE. Manager is rude as hell, even when we were waiting he was aggressive with customers on the phone. Then after I have them tow it to my house, drive completely destroys front half of my car and then the manager screams “We’re not responsible”. Many other tow truck companies in the area, this is worse than a last resort.
They should be legally obligated to change their name "Palm beach finest towing" due to how terrible they are. I arrived home from a trip to a dead car at the airport and unfortunately this is the business that my lease company decided to call. Was given an 1hr 15min to 1hr 45 min ETA. After the latest estimate of 1 hr 45 min went by I finally called them and the dispatcher clearly forgot about me due to how he replied when I asked how far away the tow truck was. He was surprised by my inquiry as if he had no idea that my car was supposed to be picked up, despite the fact I talked to the very same guy on the phone less than 2 hours ago. The conversation went something like "ohh sorry we had to respond to an emergency on the highway, yeah yeah we’ll get a truck out at some point” so instead of calling me and letting me know you weren’t going to make it any time even close to the estimate they would have just let me sit in the hot parking lot for multiple more hours? (after already waiting almost 2 hours drenched in sweat).Part of your job is to be able to communicate with your customers and let them know when emergencies pop up but apparently this company doesn’t care about its customers. I was stupid enough to ask even after all this happened "are you 100% sure you will be able to get a truck out within an hour or two" which was met with complete assurance that they would. By 10:30 pm I had not received even 1 phone call from them to attempt to come get my car and at this point my leasing company just canceled and called a new tow service. This all started around 5:30pm and eventually at 10:30 PM after canceling these clowns I had a real PROFESSIONAL company that came out within an hour with no hassle and great communication. This company is terrible! would give 0 stars if possible. You can see with the pictures I attached below that I did call first at 5:38 and again at 7:25 just over the 1:45 estimate they gave me. The second call would be the last I heard from them and I had to call them! You can also see from the texts (with timestamps) with my lease service assistance that the first text about this started at 5:30 and up until 10:30 I had still heard nothing from these people. Unprofessional!!