What clients say about North County Towing LLC in Jupiter (FL)
They are running a super dishonest and shady business over here. Tried to communicate with them for days about picking up my car and the owner was completely useless and unhelpful. Charged a ridiculous storage fee as well as a bunch of other bs fees.
If I can give them 0 stars, I would. I broke down with a vehicle. Their driver, stated 3 separate times they were coming within 50 minutes to an hour, there was a no show 3x and I continued to call AAA. Now they say they can pick up the vehicle, bring it to their shop. Keep it in storage and bring it to my preferred mechanic In a different county by 8 AM, the most unreliable company for towing vehicles that I have ever Dealt with and AAA was no better
From 1022pm until now at 151am, and still no tow company on scene.
Unprofessional, unreliable. Now, AAA calls and states a 30 minute time frame for the tow truck. So by 221am, they should be here. No, I don't believe anything they say.
Stay away, ask for a different tow company if you have AAA.
North county towing truck was driving in front of me when their truck that they were towing had the bed cover fly off because they did not properly secure the truck. The fiber glass bed cover came flying through the air and landed on my windshield/roof. They were refusing to take accountability until police showed up and said it was 100% their fault. Completely avoidable mistake and now they have damaged not only my car but the truck that they were towing. Find another towing service that will make sure that what the are towing is secure(it’s their job) and will take accountability for their mistakes.
I was stranded at 1 am with my girlfriend and I called this company, the man on the other end told me it would be one hour I got no type of confirmation and no tow truck ever came he also sounded like he was sleeping or under the influence of something
Brian (I think was his name) was outstanding. He was quick to show up. Great communication. And his positive attitude made a terrible situation (my car breaking down) not so bad. Great personality. Great service at a fair price.
I had to leave my car on the side of the road because it overheated and I was on my way to work. I called several towing companies and they were either closed or only available for emergency vehicles but Ivan at North County Towing answered right away and was very helpful. They had my car picked up within 30 minutes and towed to my mechanic. They charged a flat rate which was nice and the cheapest that I was quoted. Overall they made the stressful and already worrisome situation that I was in a lot better for me and gave me some piece of mind that my car was safe. Thank you!
I work at an auto repair shop in Jupiter and the guys at North County saved me and my truck this morning. Fast, Friendly, and gave me a discount. I highly recommend!!
Talked to someone who answered the phone hello and says he's the owner of the company . Wouldn't provide any information on what I can do except come in to release my car to insurance company. Tried to explain to him that I was a couple hours away and had no vehicle at this time because of the accident. Was rude because I was asking if there was anything I can do to handle it by email or any other way to release the vehicle to insurance since I can't get there at this time. Wouldn't assist me or give me any information on what to do.
On Memorial Day morning I headed off to Starbucks and upon leaving and getting on Indiantown Road, my car just stopped and made a terrible noise. it would not move! I immediately called AAA which told me it would be an hour before they came. A Jupiter police officer immediately stopped and she called North County towing and they arrived within 15 minutes and in less time my car was loaded on the tow truck and taken to Wallace Cadillac in Stuart. I highly recommend this company. I was frightened and really relied on them to take my car to the dealership on a holiday when no once was there. Professional, very courteous and accommodating in every way. I called five days later to request an itemized bill to submit to AAA and it was sent to me via email immediately. I have put their name and contact information in my phone…..just in case!, Thank you North County Towing you honestly saved my holiday!
An HOA I manage works with North County Towing. The homeowner Alex A. gave a bad review because he is violation and refuses to comply with the rules of the Association and had been warned 3 times of towing prior to the actual tow. This business is professional, honest and reliable.
Matt was awesome! I left my license plate and garage remote in our totaled vehicle, and he went out of his way to FedEx it to my house. I live over an hour away so this was very convenient for me. I doubt that any other tow service would even offer something like that. Thank you Matt!!!
Thanks to the driver on duty this evening 9/27/19 i-95 south of indiantown road.you cut me and another guy next to me off so bad you almost caused a serious accident. Is that how your job security works!. I will be posting the video from my dash cam on social media later.
Very pleased! Steve was prompt, professional, and treated my car gently. His towtruck was clean and new plus the cost was less than other towtruck companies in the area! Thanks Steve!
Damaged a brand new WRX during tow and refused to pay damages or return calls. Accused me of lying for free money and making up a number despite having an official estimate in possession. Owner tried to blame anyone but his own employee and will talk to you like you are a child. Stay clear of this company and it's rude owner at all costs. To all roadside assist companies: beware of this company. I inspect my car every day as I work extremely hard for it. This was not there the day prior and noticed it as soon as it was on the flatbed.
They told me to pay with money order, cashiers check, or cash. When my truck arrived, they would not accept my certified money order and threatened to drive away with my truck. Was also verbally harassed by the manager who told me I had "obviously never done business before" and suggested that I made a fake money order. Never use this service. Will be reporting to better business bureau.
My tow bill was way more expensive than anticipated given the distance was only a mine away from my wreck. AND THEY TOOK MONEY FROM MY CAR. Wouldn't recommend
I cannot thank your company enough for the quick and extremely professional service that Matt performed for us yesterday. He was efficient, kind and overly competent. I asked for business cards
and will keep them on my front counter at my office for your company. I can HIGHLY recommend North County Towing! Leshia Johnson and Don Probandt
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