What clients say about Revis Towing & Recovery of Groveland in Groveland (FL)
SCAMMERS! THEY WILL CHARGE YOU ABSURD AMOUNT OF MONEY!when you come pick up your car they will claim they don’t have the key that THEY TOOK! Just to find it once you cuss them out! BEWARE THEY WILK TRY TO KEEP YOUR CAR!
I’m sorry, but I just think it’s wrong. How a small business owner can’t return my phone calls and work with me on trying to get my vehicle back that was towed the police called Revis to come from their shop to greater Groves area on 27. My home was less than a quarter mile away from that area. It was gonna be $700 plus just to bring it to my house because I did not have it. They brought it to their yard and within a week it was over $1500. I tried to ask if we can work out some type of payment. I was even going to do work for them. I wanted to talk to the owner he never got back to me. I just feel like something could have been done now they own the vehicle. I asked if I can try to grab stuff out of the vehicle, but because it was past the deadline, and now I’m told they’re still gonna send me the bill and I have to pay it which is at 2500+ dollars and that was 30 days for the car to be towed and stayed in there a lot. I had a tow company impound my vehicle in Orlando and one later I had them tow the vehicle back to my house off of 27 and it cost me $700 for everything gonna get impounded the nights that I would stay in the yard and for them to tow it back to my house.even if they don’t make up the price they could have worked something out for me for that I give one star never would I ever them if I ever need service I just really wished they would Have worked something out with me. Owner Didn’t even get a phone call back saying they couldn’t help for whatever reasons now I’m barely hanging onto my job because it’s 40 minutes away from home and extremely hard to get around Thanks smh
The worst company ever. They broke my key phob. Left wires hangout of both doors then closed doors on it so the door wouldn't shut and melted all my insides lights before the battery died. Then charged me too much $
After contacting several business that offer towing services due to an unexpected emergency, the only company able to accomplish the distance of the tow (~35 mi.) was Revis Towing.
When explaining to their dispatch what was needed, they were polite, actively listening, and was able to describe/answer all questions I had at that time.
When scheduling the towing time, Revis Towing was accommodating to my schedule as well as timely with service. The Tow Truck Operator sent was incredibly polite, knowledgeable, and creatively skilled as the vehicle being towed was overly weighed down and barely ran.
Overall, the experience of working with them was hassle and frustration free. Service was skilled and timely. Employees were kind and knowledgeable. Will definitely work with them again for any future towing/recovery needs.
I got in an accident and they towed my car, the tag was there police didn’t remove it, the dealer showed me a videos for the car coming in with no tag on it, I don’t know if they are stealing tags or what, btw they have a really bad customer service
It must be owner that answers the phone with attitude! I would hope employees would be nicer. They Should have a little more consideration for people that need to tow their car to begin with!!
They didn't have any drivers available, but they were so sweet, helpful and professional. If we ever need a tow again, we will definitely utilize their service.
Worry and Hassel free. Called, got a call back response and they were on the job before I got there to pay them. I'm absolutely thankful and grateful for their services. It was like a 30 mile tow for 220 dollars. To deliver my car that had a recall for the motor free replacement. Very good.
They were extremely helpful and accommodating. They worked with me in my situation. And the driver was also fast efficient as well as polite. Thank you
Had my truck to burned to the ground and stolen on Father’s Day. This company (Revis Towing) called me with an $1100 bill (by the way she said she would not send me an itemized bill because it cost too much in paperwork... They told me that they were going to try to sell the vehicle at auction, and that if it didn’t sell I have to pay the auction fees and also all the other fees that go with having to process the paperwork (remember the truck is burned to the ground). I am absolutely beside myself that this company is trying to do this. And just so you know both individuals I spoke too hung up on me because I questioned the amount of money they were charging...
Revis Towing & Recovery of Groveland is an embarrassment to the towing industry. They violate FL statue daily with over charging clients, refusing inspection of vechile prior to pickup, charging fraudulent adminstration fees and requesting 95 dollar after hour fee.
All these well documented violations are direct violations of code and are meant to defraud the client. If you have ever had your vechile towed by Revis Towing Please contact me and report thier unlawful buisness practices to the Florida Department of Buisness and Professional Licensing. Its time to put these crooks in thier rightful place.
I called up Revis towing requesting a quote to have a vehicle moved from a auto shop to a private residence. I was promised I would receive a call back. It never happened. They're quote was 20% higher than the competition and the customer service was sorely lacking. Unlike other reviewers, my vehicle wasn't impounded never to be seen again. My vehicle just needed to be moved. I even gave them the option of the time and day. Never heard back. Looking at the other reviews, I'm not surprised.
Not sure why there are so many low ratings. Only thing I can figure is people drink and drive or for another reason get there car/truck impounded. Then go in with a chip on there shoulder that it's everyone else's problem that they were an idiot. Anyway my Isuzu NPR 16foot box truck overheated and blew a head gasket. I was in a parking lot in downtown Groveland at night on a Friday, so I decided to get an uber home to South Orlando which cost me about $160 and decided to leave the truck till a weekday. Looking up tow companies in Groveland I saw Revis and I drove out and meet the owner in person. I told him my issue and that I didn't have the funds at the moment. I was figuring a 4 or 500 dollar tow was on the books for a medium duty tow all the way to South Orlando. I was extremely surprised with there willingness to work with me and blown away with the final cost of the tow coming in less than double the cost of the uber. Very professional, very clean equipment, and they towed my truck properly with a correct size truck. When my truck was dropped off the driver made sure I was happy and he answered all my questions. My wife wanted me to also say for a work shop they had a spotless bathroom. Lol. Thanks guys for helping us with a stressful situation it was very appreciated.
Got stuck in sand on Sullivan Road in Clermont. After a failed attempt to winch me out by Clermont Towing, Scott from Revis saved the day. Clermont Towing got horribly stuck trying to get to me, so Revis actually ended up getting them out first, then me. The price he told me initially was what I paid, and got there when he said he would. He is a man of few words and not the most outgoing, but he was committed to helping and shot straight.
We showed up close to closing to get truck, it wouldn't start. They helped us push our vehicle out of the impound lot so we didn't incur overnight charges. Thanks!
My golf cart was towed from my private dirt road 868 paces from my house to the revis yard 15 miles away during a failed dui arrest attempt by sheriff. Since I could not prove ownership, storage costs mounted prompting revis to try and fail to sell it at auction. During my in person visit to the yard, he offered to sell my own cart back to me for $500. He was furious when the Groveland police I called got there and vowed that I would never see my yard work cart again, and ordered me to leave.
Awful expierence. Rude. Would only accept cash. Charged $30/ day for golf cart storage. Owner was in ICU and wouldn't release it to his son so they could get more storage fee. $400 fee. 1/2 mile from owners house. What is a gate fee of $75. Fuel charge of $25. isn't fuel part of the $3/mile surcharge??? Next towing company on list charges $75/ TOTAL.. Would never use this business. IRS needs to investigate.
I had a tire blow out, and I am far from home on a Sunday at 3pm. I had no luck finding a tow company to come. I found a Tire Kingdom 15 miles away open until 5. The person who answered the phone was friendly and went out of his way to help me. The driver showed up very quickly. He was very nice and professional. The truck was very clean. The driver got me there in time. I would recommend Revis Towing without hesitation.
Unfortunately, I would not even give a one star to this towing company. I spoke with the owner after receiving a certified letter in the mail stating that my son's car was impounded. I inform the owner that I was homebound and that I had a terminal illness and have not driven in two and a half years. Going to pick up this vehicle alone and renting a car was quite scary. When I got to the location in Groveland Florida which was a two and a half our ride from Palm Coast Florida. Only to find that the owner failed to tell me or inform me that there was no plate on the vehicle. So after renting a vehicle not driving for 21/2 years it was a wasted trip & money! It was only until I actually got to the location of Revis Towing that he informed me that the car might need a jump because it had been sitting in his lot. So back home another 3 hr's because now I hit I 4 traffic.
Two weeks go by because #1 this was not my vehicle, but my son's. #2 the car
did not have a plate
Owner was very rude. Told me to shut up and yelled at me. Insurance told me they were on the way to pick up my rv and the owner called me to tell me he was picking it up on tues. When I tried to explain to him what happened he began to yell at me and to shut up more than once. Don't ever use this company.
Had an accident at 230 pm truck showed up 20 minutes after cop called them very nice and prompt cleaned up all the broken parts and super easy to deal with .I'll call them any time I need a tow in the future .thanks guys!!!!!
Just contacted Regis Towing to see if they would towing a stranded motorist from Wildwood area to Polk City... the response was ... " Not Interested". Would not recommend them to anyone!
Excellent customer service. Answered all my questions. Gave me a quote over the phone and that was what I paid. They even showed up a little earlier than promised.
Scott was very helpful. Everything went smoothly, they worked with me since I didn't have the title to the car yet. One of the guys even took the tag off my car and brought me a garbage bag to put all our items in! Would highly recommend. They made a very difficult situation more bearable!
Rude disrespectful could careless about customer. Very over priced, take advantage of the situation every chance they get. Never had an encounter with such a rude person in my life. Price gouging does not even begin to describe this place.
This company went above and beyond to help us get our truck that was stuck in a watery mud hole in the woods.
These guys could have given up after several hours and breaking their equipment but they didn't stop till the job was done. They are great people , great company,and after all they went through to help us the price was shockingly reasonable! If I could have afforded to give them more, I would have after all they went through! !!
Thank You Again Guys!!!!
15390 County Rd 565A suite g, Groveland, FLTowing service
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