I am so very sorry but I, in some way, want to record my experience here to let others know what to potentially expect.
My aunt was in an accident. I was helping her get back home, when we run across the car we had paid to get towed... halfway in the street. Where it was supposed to be at the mechanics. I have a very good relationship with the mechanics there (Shout out to Automotive Point yall are the best in lake placid) and I saw the owner outside. Trying to figure out what to do with the car. And he had to call in backup to get it pulled back onto the concrete where it should've been to begin with. I didn't have a problem with the price, 250 for a tow from sebring to lake placid isn't horrible, a little over priced as I would typically pay 180 from Jasons Tow Company, but whatever. The cops called them, I didn't have any control over it really. But if the car had been impounded for obstructing traffic, which it could have been, I'd be saying much worse. Luckily, it wasn't, but geez. The guy training the newbie should've stepped in and knew something was wrong, right?
What a poor service over here with these people
Liars, overcharged triple times
Be careful with this service
Big time liars
They tell you one price
And then it becomes the highest price you ever see
What a help Travis has been
Got a transmission on US 27 and had to get it towed to KW of Lakeland.
Travis rescued me with pretty reasonable time and fair price.
I highly recommend Artistic Towing and Repair in in case you need help in Highlands county.
Professional service. Good timing considering Travis was in a different truck on the other side of town when I called. Artistic knows their trade well. They probably won't be the cheapest but either way you will get what you paid for.
Locked my keys in my truck with it running, they had someone out in less than 30 minutes & had my truck unlocked in less than 5 minutes. Much appreciated & will be using them in the future!
Be aware this tow yard demanded cash. Had to pay over 4k in cash to pick up my truck.I can just imagine how many liens are placed on people possessions who can't afford to pay cash no good !
BEWARE! My husband was in an accident (which police determined not at fault) and had to have vehicle towed 6 miles. We were charged $519 simply because they can now by law add an extra $250 “lien” fee. When I called and explained our situation they did not care. It did not cost them that much to service our vehicle but they “ have to make up for those that don’t pay.”
They are rude on the phone, then they charge you more than the agreed price, I used them a few times but I learned my lesson,I dont like to deal with people like these: rude and dishonest
Artistic is the only way to describe this company, as in the artistically overcharge, under communicate and have taken advantage of anyone in a pinch in the middle of the state and Highlands county. They towed our truck to Lakeland, (after stating they would arrive in 90 mins they showed up 3+ hours later) then the driveshaft was disconnected to complete the tow, it was left disconnected. The shop charged us over $400 bucks to reconnect the driveshaft, so after paying that separate bill and not hearing from Artistic towing for WEEKS about A) Payment or B) Compensation off our tow bill for the disconnected driveshaft i get a rude email stating we need to pay ASAP. I kindly reminded them to adjust our invoice and take the $400 + off our invoice and i would be more than happy to pay the remaining balance. Only to be greeted with another rude email and threatening demeanor. Ill let the invoice go to collections before i pay the entire invoice.
Bottom line is find another company to service your needs, even if its a 3+ hour wait or longer i assure you the wait is much less frustrating than the lack of customer service, professionalism and price gauging you will receive from Artistic Towing. Call Jim's towing they cover the entire state of FL and are fantastic to work with!
The police called them to tow our truck that broke down in the middle of the road. they did good job taking us to the shop. We tried to call them too but they did not answer the call. They overcharged based on if it was us calling them vs the police but all towing companies do this.
My Rate is -0 They tried to overcharged
Me to tow my car once for like 300 and then when I came back with cash they changed the price to 380 and I had to get a u haul and do it for less than $90 . They are doing their best to steal people money and worst of all they do not like to accept cards which makes you have to go out your own way to get cash. I thought they would be reasonable but to me and my experience their greedy for money and wanna add extra things just to charge more money when it’s not necessary. My friend got back their car from them once and their car smelled like pee and the car had scratches on the outside due to their
dogs in their yard.
We hired this company after our truck got stuck. Travis is the worst person to deal with. He is nasty and unprofessional. He agreed to do the job for $550. Midway through the recovery, he changed the price to $600. When we refused to pay $600 he threatened to take our vehicle to his tow yard. He took our money and didn’t even give us a copy of the receipt. He damaged the road during the recovery. Avoid Travis and this company at all costs.
NO JOB TOO BIG
We Highly Recommend Artistic Towing & Repair Inc.
We needed an older LARGE CITY BUS moved off an RV Site of ours. It had been lived in, but it had not been started or moved in over 12-plus years… It appeared it was going to be an impossible task at hand. Others had already tried.
Artistic Towing & Repair came out and worked on it for quite some time. They had to solve one issue after another, (i.e., charging, water, airbrake, etc…) which they did time after time.
Bob and his crew were professional and worked until the job was completed.
Thank you!
Woody’s Management Team
This could quite possibly the worst business in Highlands County. (Not just for towing and Body Work) They do a TERRIBLE job matching, they leave people stuck in sand for hours, they don't show up when they say they will, and above all else have the worst customer service I have ever experienced.
Use literally ANYONE else.
This is by far the worst business and most unprofessional people on the face of the planet. My husband was ina motor bike accident on Thursday and thisso called company was called. No clue why the police dept would use them. Rude, horrible disposition and think because I'm a woman he could scare me. They need to be closed down. Since I moved here in 2020 I find most businesses around here have very poor customer service but this once wins top notch loser award
I broke down on a back road....in sugars sand at that???. I will admit this was not the first company I called, but when I did, they answered promptly and arrived very quickly! They were incredibly professional, courteous and reliable . I believe Joshua was the man that towed my vehicle, highly recommended ??
I called Artistic after my van got stuck in some sugar sand in a nearby area. Apparently this is pretty common because the man I spoke with knew almost exactly where I was.
He informed me that it would take about 30-40 minutes for someone to arrive, and at almost 1 1/2 hours later I called back to get an update.
He informed me that it would take longer since there was a wreck they were servicing nearby. While I understand things happen, he didn't even bother to call and inform me of the delay, minding the fact he was going to charge me $150 for this winch service along with the fact I was driving a company vehicle
I called another nearby towing company who was able to get to me within 10 minutes and they only charged me $95, I then canceled my service call with Artistic. Apparently the new company knew exactly who I had called without saying the name of their company, apparently this is a normal occurrence.
So all I can say to Artistic is that you need to get your head on right. You can be fast and not contact a customer, you can be slow and contact your customer, but you can't be slow AND not contact a customer.
They stole my car seems like they pay the police kick backs . I didn't need them was told they were already called. Guess he couldn't redial the cop I'm assuming that they pay kick backs. They out of the gate said things to try to screw me over that the cop must of told them . Currently working with news and attorney to expose and sue. Scumbags plain and simple. Thieves. Crooks bad business.
We were on our way to Orlando for vacation from Naples. There was a bumper left on the road that popped two of our tires and our tow guy took very good care of us after AAA claimed they could not find anyone nearby to tow our car. We had no family or friends in Sebring so the our tow truck driver helped us track down someone to replace our tires at a nearby gas station. I'm extremely thankful and will remember them if I ever happen to be back in Sebring.
Didn’t experience their services and never will after how I witnessed their driving on the road. Large semi wrecker speeding and tailgating and pushing drivers to move out of his way. Not even 5 feet away from smaller cars in front of them. When I put my hand out the window in a “what are you doing” way, the man and woman motioned is to get out of their way as if they’re entitled to the road. The driver flipped us off as he raced by us (of course I flipped him off first due to his lack of basic driving skills) doing well over 90 down the road. You aren’t going to be able to tow cars, assist people in need, etc. if you die from an accident that you caused with your recklessness.
My roommate had a accident and his insurance company tried to have this company tow his truck and do the repairs.When they failed to show up at the scheduled time he called to check on it since he works nights and can't wait all day and they were extremely rude to him and wouldn't try to figure out the situation.They claimed they have no record of the set up through geico and even though he has email confirmation they refused to even try to help. He called and told his insurance and had to use a different shop. We made Geico aware of the terrible customer service and hope they removed them from the list of good shops. It was so uncalled for and I will make it my mission to spread the word about this shop! It's bad enough to have a accident in a brand new vehicle but then to have to go through this kinda stuff with a shop is awful. You guys should be more helpful and concerned about customers period!
Great tow company. Would use them any time. They do it all. They have light, medium, and heavy haul. That have an easy to find yard. The tow drivers are very helpful and easy to talk to. Would not hesitate to call them anytime. These guys know what they're doing in the tow truck business. I would call them for an 18 wheeler or a classic motorcycle whatever needed to be hold they could do it . A number one in my book!!!!!
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