This rating is based on customer reviews, inventory size, pricing, and service quality
In Trenton, FL, Gilchrist County Recycling scores 82/100. Reviews are mostly upbeat: customers highlight a friendly, helpful staff (Tiffany gets frequent kudos), help with unloading, fair prices, quick-moving lines, and even straightforward car‑part purchases; little said about parts variety. Complaints cluster around phone service and pricing disputes (misclassification, check-cash fees), plus a muddy, tight turnaround that can trap big trucks. Receipts seem improved, though a few report gaps. Good value overall, but call-backs and yard organization need work.
The folks here are very friendly. And the will help if they can which is really nice. They are busy but the people are worth coming back for. The prices are fair too.
Horrible customer service called 3 times put on hold each time then it was like I was being hung up on each time just to get a rude gentleman on the 4th try so I'd steer away from this place if I were yall
Ms Tiffany was so nice!!! She explained to me how things work and what I would need to do! There was a customer in front of me so I spent my time talking with her until my turn came! Damn good personality and kept me laughing!!! I even learned a few things from her!!! The guys were nice as well but she is my favorite!
I take care ofy responsibility as a husband and father by recycling other people trash and Gilchrist county recycling has always went above and beyond to treat me fair And Tiffany is my favorite there besides the boss because she will individually deal with each customer to satisfaction
This place is shady. We brought in clean extrusion, #1 and #2 wire, romexwire, sheet aluminum, rotors, and aluminum hubs. They tried having us drive up on scale instead of weighing everything separate which would pay out less. They paid us steel pricing for our rotors and for our aluminum hubs. We called about it and she (Tiffany) said they don't pay differently for rotors/auto cast and when we asked about the aluminum hubs she said it would be dirty aluminum at .13 a pound, but yet she put it as steel at .05 a pound. No apologies either. To top the cake with icing, if payout is more than $150 they write a check and then you have to pay bank fee to cash it too. We will never come here again and will go to an actual scrap yard next time even if it's a little further away.
My son and I brought a bunch of old aluminum wheels in, just to see if they were worth anything; we were shocked by Miss Tiffany’s answer…$380+! “700 lbs of aluminum wheels, at $.55/lb, is $385, sir”, she politely explained. She then directed us around to meet her at the payment window, wrote us a check, and explained where I could cash it for $3. Tiffany epitomizes great “customer care”, has vast knowledge, and is a very kind, patient person. She even remembered my name, when I brought her the second truck load! She and her coworkers are so different from the other “scrap yards”, that I won’t go anywhere else, even if they are offering a couple bucks more. Thank you to all the good folks at Gilchrist County Recycling!
Great place to scrap metal and has great help there when you need help & they good out their way to do anything to help with your visit. Thanks to the owner dan and employees ....
Very good customer service! They have a new operating system that gives you a receipt every time, and they always gave you a receipt upon request before. Prices are fair, and they are a heck of a lot easier to deal with than any other yard we've been to!
Took them over 250 pounds of aluminum and 70 pounds of copper got $203 dollars not worth the time to bring it there and you get no receipt. I will go to Gainsville next time.
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