The gentleman guiding everyone,and arranging parking for unloading was stupendous at directing traffic. The asian forklift operator did a wonderful job as well unloading the vehicles.
I arrived to the scale at 355p. The woman running the office said they close before their posted closing time of 4p, not knowing that's not how closing times work.
The buyer at this location, Travis, recently helped me maximize my profits off a huge quantity of aluminum beer cans I needed to dispose of. In addition to providing excellent customer service he also followed up with me with another phone call to make sure everything was going okay and that I was happy. The yard and scale employees here are also excellent to work with. I've been to many scrap yards over the years and I can tell that this entire crew is appreciated by their employer and they strive to do a great job everyday. So between the competitive prices and the excellent customer service I can say wholeheartedly that a lot of my scrap business will now be going to Trademark Metals.
Places like this need new management. Guy at the scale was wonderful quick in and out. The loader wonderful. Loaded a full 53footer in 10 minutes. Paperwork I waited for 57 minutes. FIFTY SEVEN minutes for scrap paperwork. Ridiculous.
I have no doubt that if you are bringing copper/brass/aluminum here that you will have a good experience and probably even get paid top dollar... however, if you have a trailer load of steel... GO SOMEWHERE ELSE!!!
No sign at what is apparently their main site says anything about needing to go to their other location for steel (this wasn't a huge deal as it was only a few minutes extra), there is no mention of this site on google so you literallywont know unless you either already knew to go to the other site or got turned away at this location. Then I got to the other site, and the traffic to just get in was backed up into the street... I sat for 10 minutes on the steet and didn't move a single inch before I decided to go somewhere else, my time is valuable and there are WAY to many other places that take steel than to just sit at a scrap yard for a few dollars worth of steel!! I drove a few minutes away and was in and out, without a doubt in my mind, less time than I would have even made it to the scale at this place!!!
Trademark Metals in Jacksonville is by far the best option if you want top prices and a staff that is very kind very professional, the staff on the different metals if needed. It's the all Round scrap yard that scraper should give them a shot at buying g thier metals.i guarantee you can't just go once.
Worst experience with a scrap yard hands down and I deal with them all over the country. Have been trying to get a highside trailer to remove construction site steel for 4 days and still haven't gotten the first one. Absolutely ridiculous
Friendly staff and great prices for aluminum and copper. It is a bit disorganized but that’s because they have a lot going on. Overall pleasant visit and little to no wait time. Whether you have 100lb or 1000lb I would recommend coming here to recycle it
Everytime i use he shred yard it always takes more than 20 mins to get in and empty out they need to keep traffic moving most of the time i have several jobs a day and time is important.
By far the best scrap yard in Jacksonville and possibly in the state of Florida. Best prices in town, most respectful people that will always help you with grading your scrap. If you are not scraping with TMR you should give it a try. Youll never go anywhere else and thats a Promise. They even had free chick fil a one day for customers to eat!
We have been going to the scrap yard for years. Being a business owner we've had a spectacular relationship with this business until today. A guy named Garrett whom works on the non ferris side; belittled me, questioned my business by saying "are you sure you have a business", treated me like a its not 2023 but like it's the early 1800's and I'm just a slave boy working for my master. When I employ people, help my community, and is very well respected. This guy Garrett is very bad for trademark metals business. He should definitely be reprimanded and trained on how to provide adequate customer service. A person like this will surely hurt their business!
UPDATE:
I was informed that the name of the individual was Gary not Garret; however, whatever the name of this individual is, the situation was addressed and I haven't had any more incidents with him and/or anyone at main metal. Thank you to management for taking my concerns and situation seriously.
It's a decent scrap yard it's the one I go to in Jacksonville but their process ain't the brightest I mean I don't know who starts loading semi trucks when the customers start arriving that should be done before or after preferably before customers start showing up. But other than that they're the best in town like I said they just need to figure out their loading and unloading process a little better
Little confusing when pulling in. For bulk items, go to the back in yard area. For smaller turn ins, drive under the carport area. Friendly staff, but be prepared to answer questions to get logged into the computer system. Not sure about prices, as this is my first recycling experience in Jax
They are easily the most considerate of all the scrap yards and one of the best paying as well. They get most of my business oh, and I used scrap yards almost every day of the week. Way to go!
Has great prices. Remember to call for prices on what you're going to turn in. Also before they give you your ticket make sure you tell them that you spoke to whomever so you will get the price that was quoted if you don't they will buy your stuff for cheaper than what you was quoted. Example. Talked to Ashley she quoted.$.60 a lbs on cans. Turned in my ticket without telling them I was quoted $.60 and I only got $.57. So watch your P's and Q's.
Understaffed took forever to get in and out quoted one price gave another don't like it there is no flow no rhythm nowhere to park jumbled up bunch of mess.Scale man told me takes 20 people to run the place they got 12 because corporate the people that bought them out said it will work and it don't work
This used to be made no Recycling and I stopped going there for some reason it was years ago I went back to trademark now it's good to see the crew still working there over New Management well most of it. How to get experience the staff was very helpful. I'll be going back.
I haven't been to one of these places in years and the current process is much different than I recall and far from appealing for someone who doesn't turn in scrap metal on a regular basis.
The surface you drive on is covered with a variety of small metals, screws, and nails which could potentially damage your tires. The guy working the scale window seemed less than thrilled to be there and the overall process was quite invasive in having to provide my driver's license, phone number, employer, tag number of my personal vehicle, have my picture taken and thumb print scanned.
All this to turn in 26 pounds of old copper AC line for less than $43.00. Not a good experience at all!
Always quick in and out service and usually has the best prices on copper. Since they’ve bought main metals. Customer service in my opinion has dropped considerably. I can’t ever get anyone on the phone regardless of if you click prices, dispatcher, or operator. This annoys me to the point of not selling my scrap here. I’m in the industry where scrap is common. If you can’t talk to me and give a price; put it on your website and update it daily. Or my copper will go elsewhere.
Great company to go through. Some other companies try to steal from customers. Tmr recyling is the only one i trust. Also small and very efficient!!!
Scrapper's tip: try to separate your Specialty Metals to make a lot more money!!! From one Scrapper to the next.
Called and spoke to Alex on a Monday. Got a quote on what I had. Dropped by that Saturday, Alex remembered my name immediately. Pretty cool! I spent about 25 minutes at the location, in and out no dramas. Will certainly be going back again. Thanks!
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