What clients say about Nature Coast Towing and Junk Cars in Homosassa (FL)
This was as easy as it gets... they're very professional and super easy to schedule with. They offered a fair price for my retired minivan. I have one more vehicle left to get rid of and these folks are getting that call when I'm ready.
Cody was amazing when he came to our rescue while we were stranded on the side of the road. Thank you Cody you're a great person and a great tow person. You were so fast and accurate with our spot that we were located in. We really do appreciate you Cody. The Pope's
Amazing service. Dane called me to inform me of arrival time. Was on time and friendly. This is the first time I have ever had a tow company as timely and friendly. Will continue to use Nature Coast towing! Thank you, Dane!
Excellent communication and customer service. I ordered a tow through my Road Side Assistance and was told by the app up to 75 minutes. They were there in 10. The gentleman that came waited patiently while I got all my stuff out of the vehicle and made sure I had everything I needed. He made an already stressful situation much better. 100% recommend.
Look no further, these guys are great. Had a challenging situation when Hurricane Helene decided to put my shed in the marsh behind my house. Neil worked tirelessly using two different trucks to get it to a road and then back to the house. All with a positive can do attitude and at a fair price. Whether your towing situation is routine or challenging, call them first.
First off
Any small company can have all their friends/family leave reviews.
To the owner.... FYI
Whoever is the so-called trainer, I hope it's not you! It is unfair for you to try to train that young lady on live calls on a Friday. Stop it ! Find someone who has real customer service knowledge, and that is a real trainer to teach her. You do not do it on live calls! That person clearly lacks the skill set to train anyone in that area. Also, STOP training her to straight-up lie for you. There is a right way and wrong way to do it. You clearly made a poor choice in the training process!
We had a flat tire at 11:30 PM a couple days after a major hurricane and they were on the spot within 35 minutes and towed us home which was over an hour away! We called several tow companies who were either closed, didn't have tow trucks to spare, couldn't drive us that far, or didn't have the 4 wheel dolly we needed before calling here. Prices were also extremely reasonable. They literally saved us after being stranded for hours!
Dane went out of his way to make sure my experience was comfortable with leaving my keys with him and being a woman alone. He not only told me he knew the people we were bringing my car to, but that he would personally contact them to let them know he left it. THEN he texted me photos of my car, the key with the note about the issue, and the locked drop box to make me feel even more at ease. This guy deserves a raise! Thank you for your help and getting there in what I believe was record time.
We had a mechanical issue today with our work truck and Nature Coast Towing did a fantastic job. The communication from the driver was great and they got to us in about 30 minutes and got the truck loaded delivered to the shop without any issues.
Another great experience with Nature Coast Towing. The equipment is top notch and the operators are courteous and professional. I will always trust them with my specialty vehicles.
Great service at a reasonable price. Frank is polite, punctual, and keeps you informed. I will definitely use Nature Coast for all my towing needs in the future!
My 1975 vw bug broke down. 2 other tow companies refused to tow it nature coast not only towed my vehicle but got it done quickly. Very professional and quick. Not that want to have any of my vehicles towed again but if I do they will be my 1st call. Thank you
Dane with Nature Coast towing was Awesome!!... It was very informative very nice and patient and very efficient. I didn't have to wait long I was very pleased with the whole towing experience I can't thank you enough!!!??
Called early on a weekend. They answered the phone, gave a very reasonable price and was even able to provide same day service! Highly recommend and will work with again soon!
After waiting 4 hours for AAA to give me an ETA this company had my car towed in less than 30 mins . The office was very helpful and they provided the service I needed in a timely matter 10/10 recommend
Was in a bit of a situation with a vehicle that got towed by Nature Coast but Donya who works in the office got me squared away and helped me through the best options to get everything taken care of. Really appreciate the customer service!
After waiting at a gas station all day on AAA to find a provider to get to us and still didn't get anywhere finally decided to pay out of pocket and get another company. Nature Coast towing came to our rescue.Excellent service provided by this tow company from the dispatch lady to the tow truck driver. Highly recommend these guys. Prices were better than other companies around and pretty quick to get to us. Even gave a courtesy call to inform driver was on the way. Highly recommend them and will continue to use these guys if I ever need a tow truck in the future. Thank u guys again for coming to our rescue and getting us home. Really appreciate u guys your amazing. Need more companies out there like u. ?❤️
Nature Coast hands down the most reliable and best company. They responded fast, picked up my car fast (an hour or so away )and always called with updates. Very reasonable price and awesome employees. Will never use anyone else.
Nature Coast Towing did a great job for me today! ?? Neil and his team were courteous, cordial and creative with the vehicle movement solution. I highly recommend Nature Coast Towing!
I was bottomed out in the state forest. The wrecker came out but the sand was too sugary, so the owner came out with a big 4x4 truck. Very thankful that he persevered and got my dumb butt out. Both the wrecker driver and owner were really awesome, unlike the other local company whose drivers act salty when they come to a call. I'm def requesting Nature Coast for any future calls to roadside assistance.
Excellent service! They definitely take pride in what they do. Everyone is extremely professional and courteous and they go out of their way to make you feel important. Talk about Customer Service! Great Job! Will definitely recommend and use again.
Neil and Nature Coast Towing moved my rv after I left the Nature Coast and traveled out of the country. They are honest, professional people. No problems, great service! I highly recommend them.
Just hired nature coast towing to tow one of our service trucks from our commercial fleet. Neil was very prompt to come out with short notice from us and communicated very well. The price was very affordable and the transaction went smoothly. Most importantly he was very professional and cared for our truck as if it was his own. We will use him again in the future. Thank you for your A++ service.
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The response time was so good, we were stuck on 589, our car would not move, the driver went over and above to make sure we were safe and taken care of. He communicated with us by phone as to where he was and how long it might take to get to us. He was so professional and courteous and went above and beyond. If you need a tow, call these folks!
My towing job was "farmed out" to Nature Coast Towing LLC when no one at Subaru wanted to pick up the job - sure, Saturday morning April 30th / short staffed and all that, but the owner of Nature Coast Towing called me to tell me he would be there in 20 minutes after the run around with my Road Side Asst Co. The owner was super polite, and sweet. When he arrived he told me to go cool off in his truck while he loaded my car onto the flat bed. He drove me to Port Richey, FL to the Subaru dealership from Homosassa, FL even though he likes to stay in his area so he is available for any local break downs. He took great care of my car in the loading and unloading and was very compassionate re: my break down. You should put his contact info into your phone and if you ever break down give him a call! 5 Stars isn't a high enough rating!
Thank you so much!
After breaking a hub on my trailer, I called Nature Coast Towing. They arrived when they said they would, and the price was quite fair. I hope I don't need their services again, but if I do they'll be my first and only call.
I cannot say enough good things about this towing company !!!! The tow truck driver was the owner of the company and went above and beyond what he was asked to do on a Saturday night !!! This young man was the nicest and kindest man I have ever dealt with.... and way above the nicest tow truck driver I have ever encountered !!!!!! A 5 star rating is the best I could give but he deserves a 10 star rating !!!! Thanks so much for taking us and our car all the way home to Bell, Fl. when you did not have to do this.
Highly recommend this towing service !!!!!!
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