Theives, beware! They will trap you in their parking lot and take your car after you pay. They will find whatever excuse to take it. We accidentally typed in and i instead of a one when we put our license plate number in the wpp. Because of this minor typo on our fault the scammers towed our car and made us pay $170 to get it back. They are waiting for you to make a mistake so they can rob you.
Never been HAPPIER 2 get towed! I called in and they picked up! It was late like 9:30 and they said I could come THAT NIGHT! So we hoped in an uber and came and bam someone was actually there and we paid $185 and bam we got the car! It was the smoothest towing experience I’ve ever had. He told me it’s only $29 per night storage fee too! that’s cheaper than parking fees
If I could give the company a 0 I WOULD! granted I didn’t pay parking but I was only there for 5 minutes! When I asked how much to drop my car he said $75 ! Not $175 not one seventy five but 75! And on top of that ! Before the car was lifted my friend was already in the car! Don’t worry everyone under here ! There will be a case made on them! They watch and wait not even long enough for you to go far! So that you can pay extra than you would to get your car!
This company is deceiving people, we paid for everything as required, but they said that this is a different application. Today is Christmas and there is nothing sacred about these people, they have families, children and they are not afraid of anything, not even God.
This company is just a scam! They deceive people, we parked our car and there was a payment sign nearby, we paid, but as we were told, we paid incorrectly and should have paid according to another sign. In many states, parking is free for people on Christmas Day, but here this company is scamming people even on Christmas Day. I hope this company closes down soon!!!
This company is a scam. They towed our car when we were legally parked and blamed it on the parking signs in the area. They said our tag didnt match the tag in the system. We confirmed the tag as it was displayed in the app showing that we paid and they said they are not arguing that we didn’t pay but that we would have to come to the tow yard so they can figure out what happened. When we arrived they confirmed it’s the same tag and what happened is that there are two park mobile signs in The parking lots and we used the wrong one. We used the one that was right in our parking lot. We showed them the payment and they still wouldn’t do anything about the charge. Not to mention while we were there, another family pulled up with the same exact issues because they just got towed and were in the same parking lot as us. I believe they do this to scam people very deceiving. Not to mention when we went to pick up our car from the yard, the actual tow truck driver started threatening everyone there and told the clerk to not service us until will move the car we had drop us of there . He pulled up to the tow yard very aggressive and yelling at everyone saying “close the window until they move” . Mind you this is on Christmas Day. The only respectful person was the clerk although the issue wasn’t resolved he kept calm the entire time.
Great company arrives quickly after boot is paid to remove, their workers are kind and respectful, majority of these reviews are people who were in the wrong and have 0 accountability, these guys are just doing parking enforcement for the beach and they do a good job keeping it available to people who follow the rules. Side note whoever answers these reviews is hilarious “do you know you literally described your violation” lol
This is a predatory company that doesn’t follow FL towing laws. I would not hire them for any legitimate towing service. After reading everyone else’s reviews, I’m especially disappointed that they demanded a much higher amount from me—under duress, as they were illegally driving away with my vehicle—than their usual arbitrary $75 fee. Maybe they’re trying to give themselves a Christmas bonus by scamming more people this time of year
My car was towed because I ran out of time. Totally my fault. William took my payment and was extremely nice. I could not find my keys so he had the tow driver open so I could see if I had left the keys in the car. Sadly no. So I contacted AAA to tow the car and me home. I live in Homestead so it is a long way. As I waited, William brought me keys that a passerby found and took the time to give them to William. To say I was elated, is putting it mildly.
People get towed and take it out on the employee who is doing his job. The only person I can blame is myself for not adding more time for my car. While I am not happy about the cost of the tow, the experience with William at the tow yard was good. He was compassionate and did what was within his power to help me.
People need to take accountability for their actions. My car was towed because of my fault. There was no need to yell or insult William. I appreciate the help he provided.
THIS COMPANY IS ROBBING AND SCAMMING PEOPLE! MY CAR STILL HAD MORE THAN 30 MINUTES LEFT ON THE PARKING TIMER, AND WHEN I RETURNED TO THE SPOT, THEY HAD ALREADY TOWED IT AWAY! I HAD TO PAY FOR AN UBER TO GET TO WHERE THEY TOOK MY CAR. THEY REFUSED TO REIMBURSE ME FOR MY UBER EVEN AFTER I SHOWED THEM PROOF THAT THERE WAS NO VIOLATION. THEY NEVER PAID ME BACK AND TRIED TO SCAM ME AGAIN AFTER THAT. TOTAL FRAUD AND DISHONEST BUSINESS PRACTICE — STAY AWAY FROM THIS TOWING COMPANY!
So me and my friends paid for our parking spots for 2 hours and then after we were parked for only an hour I came back and my friends car was towed and my car had 2 boots when we had an hour left the towing guys showed up and we showed them proof that we paid for our parking spots and they told us with that their system is glitching and that they need to refresh their system and the guy on the passenger seat got Down sooo fast and took off the boots quick and he looked super scared and the driver’s breath smelled like alcohol they had us drive 10 minutes to get my friends car back unprofessional towing company thank goodness I didn’t have to pay for anything and I got my car back I’ll be posting the parking ticket for proof because these guys are scammers and they think they’re slick thank you for a crazy night and scratching my rim
Total scam of a business. They tow your car when you’re parked legally, paid. Then you have to go to the wrecking yard to retrieve your vehicle. On arrival, this man told us, “Well, our app messes up sometimes, and the problem is your whole plate ain’t showing,” and wouldn’t release the vehicle without paying $200 for something that is HIS FAULT. This is a terrible company. I hope you get shut down. Not a single person has anything good to say. You’ve been reported to the BBB & state…
Scammers. No proper signage and barely visible. Also very rude and agressive. They are checking the cameras in front of the stores and if you leave the store and don’t take your car, they will either put a boot or tow it within a minute.
This operation is a total scam and the city of Hollywood should be ashamed of it
I parked at a lot next to CH hotel. I was there for 8 minutes checking in and off she went. The guy on the phone was extremely nice. His customer service was top notch. When I picked up the car the tow truck driver apologized and we shook hands. I’d just landed on a flight from my small Illinois town where if there’s a place to park, you can park. Lesson learned. Everyone has a right to make an honest living. The guys were nice as can be. I do hope to never be a customer again.
I want to add something. Whoever owns and operates this company is absolutely brilliant. I’ve watched and learned. You guys should have a readily available Uber driver back to your headquarters. You’re leaving money on the table. When I get back to Illinois I’m buying a pay parking lot and a tow truck. You guys are awesome and I mean that with all sincerity.
I mistyped my license plate and the parking lot had my car towed, upset but it was my fault, A1A was just doing their job. However, they did charge me the “research fee” twice which was an extra $5 I shouldn’t have paid. Added insult to injury just for an extra few bucks
This towing company is totally SCAM!!! I was towed while my car was parked in the Hollywood Beach. I was totally unaware that the lot was private and they are using a different parking app until I learned that my car was parked. There was an attendant that will help you find a parking space so I thought they are being kind and doing their job as an attendant but hell no! Dont fall for it. They wont say anything and that was the question I asked the towing company, how come there were attendants that will help you find a spot but will not tell you that they have different parking app. The towing company said they wont tell you unless you ask… clearly a scam!!! And I asked the attendant in the parking lot all he say is he doesnt know his job is only to reserve a parking spot! Like WTH!! And one more thing that I cant believe is that I asked assistance with the police and they cant do anything about it. Thats what they said. They are really scammers! Making money out of deceiving people. They even damaged my car and left a scratch. The guy said I dont know anything about it
I paid for parking and still had my vehicle towed. I showed them where the parking was paid and they still had me paid for the towing bill. Doing business this way is a crime and shouldn't be allowed in our city. I will be speaking to the mayor about this. As a native Hollywood resident and business owner, it is sad to see a business make money this way.
Parking in Hollywood can be a nightmare Stay as far away from this company a1a as possible they watch the meter so if you are 5 min late they boot your car or tow it. They watch the meter this company a1a parking enforcement needs to be eliminated they are bullying stealing people's hard earned money
These ppl towed my car because my ticket expired, even though there was no meter at the parking center and just a honk app that did not have any kind app or webpage. IT SAYS IT IN THE POSTS OUTSIDE. We came down and our car was towed and we rushed in an Uber to come pick it up. Been here for 45 minutes and nobody is here we have been knocking and nothing happens. This is unacceptable if you are gonna tow a car at least make sure to be there if it says 24 HOURS. Extremely bad service.
Scam Scam and Scam paid for two hrs of parking and still got the boot. Employees act dumb founded and act like they can't do anything. Showed receipt and still nothing an extra $75 for a beach trip
Was scammed by this company and forced to pay 167.00 to get my vehicle just because they had lifted my vehicle off the ground. I'm a 100 % service connected disabled veteran, with a tag that says exactly that. I get 4 hours of metered parking for free per Florida Statute section 316.1964(8). I explained that to the driver and was completely ignored. The only thing he cared about was how I was going to pay him. I've spoken to a few police officers in advance just to avoid this from happening. I filed a complaint with the BBB. Something has to be done about the scavenger. I will also be contacting the news if I don't get any results within a week. REFUND ME MY MONEY THAT WAS STOLLEN FROM ME AND YOU FOLLOW THE RULES. LOOK UP THE STATUTE
What a scam! You cannot add time, except by going back to the car and when we did so 10 minutes after it expired, our car was already booted with a sticker on the window. This is a racket and I would advise anyone against parking in one of these lots. They live not to enforce parking, but to screw people whenever possible. While I was there, a gentleman had paid for two hours, and they booted him after 45 minutes. These people stink. BEWARE!
I left the ticket inside the car and they towed it!!!! But the worst part is they got into my car and stole the ticket!!! Why did they get into my car??????? I won’t stop until I get my money back. The machine was old enough, with broken buttons. So how do you do when you pay through an app when is not receipt to put in your dashboard??? They are thieves!!!!!! That’s what they are. The guy in the parking lot where they bring the cars told me they have like a master key!!!! How is that permitted??????
These company are scam artist. We traveled all the way from Jupiter to have dinner with family at some restaurant on the beach. The machine we used to purchase a 2 hour parking ticket made us put in our license plate #. We put the ticket on the dash as the sign they have posted said, unfortunately because of all the wind it must have blown off to the next level council in clear site but we didn't notice. 10 minutes later I came back to the parking area to meet my daughter. She right away informed me that they were putting boots on my truck. I explained everything to the guy and showed him my parking ticket showing I paid. He didn't really care he just went on putting the boot on my truck. He said I had to pay $75.00 if I wanted to have the boots removed. We call the police. They could not force them to take it off so I had to pay to have them removed. But seriously it so obvious they are running a huge scam. There is another guy with a shirt that says parking attendant all faded bouncing around lots. According to the guy who put the boot on the attendant is there to help with the parking rule. But instead of helping he sits back an waits to see if someone didn't follow the rule and didn't put the parking ticket on the dash so he can call his buddy over to put the boot on the car even though he could have just walked over and told the customer that the ticket needs to be on the dash. They did the same thing to my 83 year old mother. It suck for all the local business because this co will probably run off a lot of their customers. :(
This company is nothing but a scam. We paid for parking at their lot and were away for an hour. When we came back our car was gone. We saw the tow truck there getting ready to take another car and they told us they had just dropped off our car 20 minutes ago. None of the employees were helpful or understanding. They told us we were supposed to put a ticket in the windshield but when we paid the meter took payment, said “okay” and didn’t print anything. Nowhere on the meter did it say anything about a printed ticket. Our car had been in their possession for 30 minutes and they refused to even offer for us to pay half the ticket. They left us stranded in a city we are unfamiliar with and we had to go to the sketchiest area to get our car. Uber drivers stick around that area waiting for people who are stranded. Do not park in this company’s lots.
I watched from my balcony across the street from this lot as the lot owner came by every 15 minutes to boot cars and immediately tow them. I sat out here to read for two hours and they towed 5 cars. One guy got back right as his car was being towed out. Another older couple was left stranded. It’s obvious that this place makes its money by towing people as soon as they leave their car, and then just claiming that the drivers didn’t pay. Don’t use them! Park illegally on the street instead, i watched cars parked illegally in the street go all day without a ticket or a tow. At this lot you’ll pay to park and still get towed! I learned this lesson when they towed me once, never again!
A1A parking lot on Buchanan street by the Hollywood beach boardwalk is a scam to take people money. I parked in the lot and the stood there for 15 mins trying to find someone to pay or get their meter to work. The meter continuously said it was out of order no attendant anywhere to be seen. Signs all over the place that provides you a way to pay on your cell phone app. Well I purchased 3 hours for $13. When I came back my vehicle was gone. Bunch of others missing as well and come people carrying boots around. Attendant now sitting there explains paying on your phone is for the streets not the lot. Called the tow place they have the car and said they’d send the address. I explained to them I had now way to get there and I was from KY didn’t know anything about public transportation. We ended up walking over 3 miles over an hour to this place to pay them $167 to get our vehicle. The tow place owns these lots and just looking to get more money from you than just the parking permit. I’d be ashamed. People pay lots of money to come to these tourist areas to get scammed out of even more money. Probably do like a previous person says dispute the transaction on the credit card for this scam company.
They actually have an employee on the lot booting cars that have exceeded their paid for parking stay. 10 minute grace period they state…not listed on any of the visible signs. Parking meter is poorly lit so turn on your cell’s flashlight to use it. Read your receipt carefully. And plan to be at your car not one minute past the paid for parking time listed on your ticket. As a resident of Hollywood….. I’m ashamed to have this type of company preying on both locals and visitors to our beautiful beaches. But hey……. $$$ makes the world go round.
This place should be illegal. My wife parked in a parking lot and the sign said download and is mobile parking app. So she did and the towing company waited for her to walk away and tow her. They know the sign is poorly placed and is done so to confuse people. After speaking to the people at the office it was VERY clear he knew exactly what sign I was talking about and I then knew this is how they do there business and get there money so there was no point in expressing my concern. I wish I could give them no stars. I know people don’t left be wrong and being towed but I completely feel they are extremely wrong for this and I would not recommend them for any kind of towing service at all.
Jul 20, 2022
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