Perfect place to buy parts, price, description but on the top of it honestly. I zelle them money up front and he delivered as promised. Wow its hard to find honest people these days. Thank you
I can’t thank enough these guys are super professional, very good with prices and shipping so fast they don’t play around I’ve been doing this for a long time and is not easy to find people like QUALITY oem inc !!!! Highly recommended!!!! Thank you again
I recently purchased a turbocharger for a BMW B58 engine from this company and had an excellent experience. The part was exactly as described, high quality, and delivered on time. Their customer service was professional and very helpful throughout the process. I definitely recommend them to anyone looking for reliable auto parts
What an amazing seller! Thank you for such quick turnaround and working with me to get the part here sooner than expected. The seller was Great at communicating as well! Thank you!!!!
Absolutely amazing customer service! These guys are the real deal and run a great business. You can have confidence in doing business with Quality OEM parts. Highly recommend them.
I recently purchased a headlight for my Mercedes AMG 63 from Quality OEM Inc., and I’m very impressed with the quality. The price is fair, and the service was excellent. Highly recommended.
This review is for my purchase from quality_oem_inc on eBay. When FedEx marked my package as 'delivered' but it never arrived, I followed proper protocol by reporting to FedEx, who directed me to contact the seller for further investigation.
Despite multiple polite requests for assistance, the seller's responses on eBay messages were consistently brief and unhelpful, typically just 1-3 words. When asked if they could contact FedEx as the shipper (which only they could do), they refused, simply stating 'They don't' and 'Pls call eBay.'
This lack of seller cooperation meant my initial eBay case was denied, requiring me to file an appeal with additional evidence. The entire resolution process took weeks, during which I had to invest significant time documenting the situation. The only communication I could get from the seller was 'we have tracking number, where is said - item is delivered.'
While eBay eventually ruled in my favor, this could have been resolved much more efficiently with proper seller assistance.
Following the owner response:
Thank you for your reply, which clearly illustrates the communication issues I described in my review.
Your response contains the same dismissive tone and unwillingness to assist that I experienced during our transaction. Rather than addressing the communication problems I highlighted, you've chosen to call my review "vindictive" and tell me to "be a little smarter" - further demonstrating the customer service approach I encountered.
Your claim that "FedEx provided proof of delivery" is directly contradicted by our documented exchanges where you stated "Since the item less 600$ do not provide any proof of delivery" when I requested you to contact FedEx for proper delivery verification. FedEx never provided actual proof of delivery, and you refused to request it from them despite being the only party who could do so as the shipper.
My review focused specifically on the communication and unwillingness to help with the investigation process. The defensive, condescending nature of your public response here, along with the contradictory statements about proof of delivery, serves as additional evidence supporting my original assessment of our interaction.
They were of great help me finding the rack opinion of my car, which was giving me a headache after trying to find it all over, but luckily They had it and sent it to me in Maryland and it fits my car perfectly. I would definitely recommend them any time
Found this company on ebay for a part i needed for my range rover specifically a window regulator. I gave them my vin and they confirmed the part they have was the correct one for my vehicle. Negotiated with them and they gave me a discount and overall a very fair price for it being OEM and not some chinese knock off. Owners and employees were nice and straight to the point . The owner told me i have 30 day warranty any issues and i can return it no problem and no bs. Appreciate businesses like this. Will be contacting them again when i need anymore parts for any european vehicles i get in inventory.
These guys are INCREDIBLE!!! Their product was in fine shape when it left their shop and arrived in the same condition because they BUILT a super, heavy duty crate out of 2x4s!! and covered the trunk lid in moving blankets and other products to protect my trunk lid. These guys went FAR OUT of their way to make sure that my trunk lid arrived in great shape. Do business with them. They are honest and bend over backwards to take care of their customers. QUALITY OEM INC. is the BEST!!!
Needed a tail light for my Porsche Boxster S. I was able to pick it up locally from them and a very fair price and excellent. Excellent condition if I’m ever looking for parts again this will be my first stop. Thank you, Eugene.
I found this shop looking for a very specific part, made a call and I found out that they had a lot of parts that I needed. After looking at their feedback, I decided to close a deal. They gave me a great price and I made a money transfer. Everything was shipped between one business day and everything arrived perfectly.
Quality OEM inc is the best automotive recycling company I have ever worked with. The quality of packaging parts for shipment was incredibly professional and each shipment arrived in perfect condition.
Parts are of top quality and the assistance by the staff is second no none. Price for the items are a great deal and are of the highest quality!
I will continue to seek parts from this company first before searching other companies. I highly recommend contacting Quality OEM inc. and purchasing their products!
I made a purchase from this eBay seller, a out 1 week ago. I have ordered things for my car, from many other places in the past. They shipped my items, from Florida to NY in a few day's. Not only did they give me a very fair price, but the items were packaged perfectly. I ordered interior trim parts, for my Audi. I was expecting maybe something would be cracked, or damaged. But it was wrapped SO well, that it took me 10 minutes to unwrap it. Also. Whoever removed these parts from the donor car, definitely knew what they were doing. None of the mounting tabs were broken, and the pieces were just as described. I will definitely order from Quality OEM again in the future, and I would easily recommend this company to anyone. I don't usually leave reviews for my purchases, but I was so happy that everything went so smoothly. So I had to give them a shout out. Thank you guy's, you know what you're doing. And I look forward to doing business with you again.
Found this guys on eBay. But I'm from West Palm Beach, so I went to their place. Part, back of the passenger site seat for BMW 740i, fits perfect. Already installed it, looks like new. Quality OEM inc gave me the best service for the best price. Would recommend 100%. Thank you very much,
They provided me great price and exepcetional service. Very happy with purchase experience. Packages were professionally done and parts were clean and in great condition. I will do more business with them for sure. Thank you!!!
Very good customer service and the best prices you can imagine better than any online shop you find. I’ve personally flown over from The Bahamas to buy parts. The deals are even better and the parts are always low mileage, quality parts . Great for shopping for your high end vehicles. They are knowledgeable about the parts they sell as well. Always recommended in my book
I’ve had a very positive experience dealing with this seller. Team of experienced professionals, pleasure to deal with. The part was original, in very good condition, and clean! If I could I would give another star for shipping, it was lightning fast, I was pleasantly impressed. Keep up with great service!
I needed a new hood for my Audi RS7 and Quality OEM Inc sent me the exact hood that I needed and in the same color as my car. It was a genuine Audi hood so it fit perfectly. The shipping was super fast and it was packed perfectly so no damage would occur during transport. Overall I would highly recommend them for any car parts that you may need especially if you have an Audi.
I have purchased multiple engines and parts from these guys , and I must say, they are truly exceptional. They consistently deliver on their promises and are more than willing to accommodate your budget. Their honesty and humility are truly commendable. I extend my gratitude to QUALITY OEM INC. for providing such quality engines and parts.
I met this company on eBay, Best in parts, good quality, all parts OEM 100%, good guys EXCELLENT prices and service, I even visited them when I went to FL to get stuff for my cars, I recommend and buy stuff from them for my customers cars, very clean and organized facility. been doing business with them for over 7 years. And will be doing more non stop,… trust and buy with confidence. As a fellow car technician I fully approved these guys…
Great crew that works here owner is very nice I travel from out of state to pick up parts for a Audi A8 The owner has a lot of knowledge on the parts you needed and gave me a beautiful price beat all competitors I found them on eBay I do not regret driving 20 hours to pick up what I needed thanks again
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