A close friend of mine has been trying to get her personal items back from a vehicle repossessed by Davie Auto, and it has been three weeks with no resolution. She’s called repeatedly and cannot get a straight answer or a callback.
It’s unacceptable for someone’s personal belongings to be held up this long with no communication. Policies are one thing, but customer service and basic decency should still apply. This has been handled very poorly.
My friend has been trying for three weeks to retrieve her personal belongings from a repossessed vehicle through Davie Auto and keeps getting ignored. No callbacks, no clear instructions, just the runaround. Very disappointing customer service when someone is simply trying to get their own property back.
I am extremely frustrated with how Davie Auto has handled this situation. The rental car I was using was repossessed, and my personal belongings are still locked inside the trunk. It has now been three weeks, and I have received no clear answers, no returned calls, and no real help getting my property back.
I understand repossession policies exist, but there is absolutely no excuse for the lack of communication and the difficulty I’ve faced just trying to retrieve my own personal items. I have made multiple attempts to resolve this and keep getting the runaround.
This has been a stressful and disappointing experience. A company dealing with people’s vehicles should have a clear and humane process for customers to recover their belongings. Right now, Davie Auto has shown very poor customer service and professionalism.
got my car repoed! and all the staff were professional with me! went to get my personal items in the car, they sent a guy to go get it! nothing is missing! Ive seen alot of bad reviews but with me , it was smooth! I apreciate it
We only got our car back after filing a complaint with the state. Ivonne was flat-out rude and unprofessional the entire time. Terrible way to treat people.
Came on time did the paper work.. ask to see my car, because they make you sign off on it before you seeing it. Because I ask question they made wait over 20min in the heat 80F.
I’ve mostly dealt with the owner Steve, and it’s always been a pleasurable experience. He’s always attentive, always picks up the phone and his team does their best to treat my vehicle like it’s their own.
WORST PLACE EVER!! I have never encountered such an inconvenient experience (i still don't have my personal belongings). If you cal they won't answer, if you leave a message like it says they still won't reach back out to you, if you pull up in person they can't help you and will tell you to go online or try calling The cherry on top is that they open at 10 am and close at 4 PM, i work until 5. I called off work to come here and get my belongings just for them to tell me i have to make an appointment. I leave and still trying to make an appointment because they don't want to answer the phone and it keeps saying leave a message. Finally i got around making the appointment with a link, AND THE APPOINTMENT ISNT CONFIRMED! ITS REQUESTED LIKE WHATTT! worst place ever and will be filing a lawsuit if any belongings are missing. all my banks cards in there and my social and i'm really scared. I also know they have been touching my wallet because i have a tile in there that sent a notification to my phone and it only does that when you press it twice. literally praying all my stuff will be there.
They damaged my car when they towed it and are not taking responsibility for the damage. If you were towed by this company, make sure not to sign anything before seeing your car.
Great and honest mechanic. Very helpful, trustworthy and reasonable fair prices. Big thanks to Juan and the team for fixing my 2007 Honda Ridgeline and getting it back on the road.
I called a bunch of different places trying to get brakes for my daughter car who was only going to be home from college for a few days. Most of the places were trying to over charging me and we're telling me that I had to do both the front and the back brakes and the rotors without even seeing my car. I called Davie Auto on a Saturday afternoon in a very nice man, I think his name was Steve, answered and told me that I could bring my daughter's car in on Tuesday. He said that they would inspect the car and then call me and let me know what needed to be done and give us a price for it. As it turns out, I only needed the brake pads changed and instead of charging me way over $1,000 like everywhere else wanted to, it only cost me about $350. I've had no issues with the work that was done and they were very nice and professional.
I've been through a lot when it comes to my vehicle. I have to say hands down the best!! Steve and his employees are #1 I have zero problems now. Thanks Steve for doing a great job like always. To include a few a motor swap which was done with excellence, dealing with real professionals, a transmission, bucket trucks, a one stop shop. See Eddie for a detail, window tinting, oil change, tires, performance. It's all here and ppl who know what they are doing. I owe you guys a lot. Thank you!!
Davie Auto is the best mechanic service that my cars had in Florida, the employees are competent and friendly! The owner Steve is very attentive! I highly recommend!
I brought my truck to Davie auto,recommended by my dad after replacing my transmission twice. Steve and his team did a really good job. I can feel the difference in the smooth shifting. It's hard to find a good mechanic, Steve is the best out here. Listen to me, I recommend you bring your vehicle to him. He will take great care of you and your vehicle. He does alot of different things and services what ever you have. From diesel to gas. Thank you Steve! You and your team are awesome!
They are the BEST. I fully trust them and know they are honest and upfront always. Super friendly, helpful and do a fantastic job and they do it fast! They NEVER over charge.
The best shop ever. I cannot recommend this shop highly enough. Steve and staff are the best. Treated me with such kindness and respect. Such great customer service. Great prices and more importantly trustworthy mechanics who take care of you and your vehicle. There is a waiting area if you are getting some quick work done with coffee for customers. They offer a wide variety of services for your car. Affordable, dependable, knowledgeable, and willing to go the extra mile to help. THANK YOU!!!
They took months ordering the same part and kept getting it wrong!!! Rental car cost more than the actual repairs not worth it. I had to constantly call for my car if I didn’t pretty sure it would have taken longer ! They were quick to charge me though right after I drove off the lot lol
Steve and his workers are awesome, The are efficient and they their know the job, I love going there the little thing are the big things that they do for you and your car it's a blessing. Thank you guy's for all you do. God blessings always. Zorina
I have been going to Davie Auto for over 8 years. They are honest, trustworthy and always keep my 2007 Jeep Liberty running. I wouldn't take my car/s anywhere else. Steve has always been fair with pricing and is so accommodating on getting it done quickly.
Was highly recommended here by a friend. Staff was friendly and the price was fair. I did a walk in and they took good care of me right away as I waited. Will be back again.
There was an issue with my repair which the owner Steve took great pains to make things right. I really appreciate his professionalism and pride in his business. Very nice guy and my husband and I recommend him to any of our friends that are looking for an honest, capable repair shop.
I found this place last minute in desperation to fix my brake light switch. I never caught his name because he barely said more than two words, but he was amazing. He fixed it in less than 10 minutes and I was on my way. If you're reading this review, I'm the one that ran the speed bump before coming in. EMBARRASSING. I really didn't see it. Thank you so much
Exceptional service, friendly management and environment, mindful of your time, and provide excellent care for your car at an incredibly reasonable price. Highly recommend, been taking both my wife's vehicle and mine there for the past 4 years.
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