Customer Service was excellent, very professional, and communicated they only had one person working, so it would take longer while I waited for the work to start/finish. Lobby had a makeover and was very spacious and welcoming.
I recently had the tires changed on my car, and the experience was excellent from start to finish. The staff was professional, knowledgeable, and worked efficiently.
I have gone to this location for years and they do all my oil changes and basic maintenance. I appreciate the prompt and courteous customer service most of all. They are kind and will fill up my tires if I stop in when tire pressure gets low. As one who doesn’t know cars well, I am grateful for their services and explanations.
The service is great ,the staff are "awesome", the technicians are hard workers, the team all in all are A++ with Tires plus!! call and set your appointment today satisfaction "guaranteed" don't delay
If you want them to push other services onto you, give you attitude when you come to check in for your appointment, This is the place for you! Will never come back to this location.
39.99 oil change became $65 over an extra quart of oil. The invoice was 2 pages and didn’t make sense. They needed the money worse than I did. Congratulations I just didn’t want to argue. The oil change took way too long. As I figured this was an attempt to upsell from the oil change. I won’t be back
From the minute I walked in to the store, I was treated with respect and kindness(employee was Mike). This did not happen with one of your competitors that I had visited before stopping at your store. I was given information on several different tires including price and installation, etc. I selected the tires that I wanted and made an appointment for the next day to have them installed. There were no problems with the installation and it was done in a timely manner.
Unfortunately, unless you are aware of their specials, you will not be told of them. They currently have a $40 synthetic oil change special. However, when a woman walked in to request an oil change, a bit confused, recently widowed, she was quoted $110 for a synthetic oil change. No mention of the special. As this was my first visit, I immediately thought that this would not be a place I would trust for future work. Buyer beware.
From how I was greeted when I walked in, to the time I left, was a wonderful experience. Even one of the mechanic's came outside to ask me if everything was ok with my car. I said "It's Perfect Thankyou"! These guys are great and know their stuff! I highly recommend Tires Plus 1354 N Wickham Road, Melbourne FL 32935
I arrived at about noon on a Saturday without an appointment due to a leaking tire. They were able to fit me in, determine that the tire had an unfixable hole, and then replace the tire and have me on my way in about 1 1/2 hours. They were very accomodating and professional.
I had an excellent experience with Tires Plus and gave a 10/10 rating! I called yesterday (Sunday afternoon around 3:30) and was impressed that they were able to fit me in the same day. Mike was very pleasant and professional on the phone, and the entire process was quick and easy. My car was finished in less than an hour, which exceeded my expectations. Great service, friendly staff, and fast turnaround—I’ll definitely be coming back!
Took my car in because the AC wasn't working. They called at said it was a valve. It would cost around 500 dollars. OK. Later they called and said it's not the valve, it's the compressor. It's will cost additionally 1k. Not happy but OK. The next day they call and say it's not the compressor it's the condenser. OK. Now the cost has risen to 2.4 k. They do the repairs and I pick my car up. As soon as I start driving it it bouncing all over the road. I call them, tell them the issue. They ask me to bring it back the next day. They later call and tell me the struts are bad and it will cost an additional 700 dollars to fix. Bottom line I took an operable car to them for AC service and left with a inoperable car. I picked the car up and took it elsewhere for service. At this point I cannot trust them.
I got a flat tire driving home from work today and stopped in to try to get my tire replaced. The gentleman unfortunate did not have my tire in stock (I have very specific low profile tires) but he was able to call around and find me a shop that had my tire in stock. Before I left he even saved me the trouble and put my spare on for me at no charge. He made my stressful day better with his generosity.
We had a great experience on Labor Day! We purchased 4 tires and had them installed along with a four wheel alignment. We were able to walk to Firehouse subs,have lunch and grabbed a Kava after. It took an hour and a half. Tires are quiet and run smooth. Price was fair and matched Firestones estimate.Thank you Eddie!
Went here because we had a nail in our tire. Luckily we always get the road hazard warranty. Only had about 1000 miles on the tire. We stopped in at 1:40. Was back on the road at 2:40. 52 Anthony got us taken care! Very pleasant, professional and friendly.
The staff at Tires Plus are friendly and extremely accommodating. They went above and beyond at my most recent visit, staying an additional 1.5 hours in order to get my vehicle repairs completed. I would recommend Tires Plus to anyone in need of a trustworthy shop.
Everyone from the time I opened the door until I left, were very friendly and informative..Pulled my car up to the door when service completed...made me feel special....lol...but it's those little touches that mean o much..And I noticed that same friendliness and information was shared with each and every customer..
Fantastic place to do business with, from the professional upfront staff to the hard working techs they have in the back! This is your #1 stop shop for all automotive needs! Thanks again guys will be back !
The team was very friendly and knowledgeable. Eddie was great. He shared as much info on my vehicle while the guys were working on it. He was able to answer my questions clearly. I would surely be back.
I actually was sent in with my rental car with a tire issue. They got right in it and got me out as fast as they could. Fast and professional highly recommend
Very nice place very reasonable prices got the job done faster than expected I had a emergency come up as I pulled in and he offered me to return and they would do the oil change I stated I work and I really needed this done he had me out of their in 30 minutes that was with other customers also getting work done on their cars very compassionate company I'm very grateful and happy with the way I was treated and with the service I received I would recommend my friends as well as family to have work done here and I'll be returning if need be . Thank you Tires plus and your staff you all are amazing and I appreciate each and everyone of you
I called in a panic the night before because my battery died. The gentlemen told me to bring car in Saturday morning and they would work me in. So glad. Received new battery and serpentine belt at a fare price. Brian was very professional-courteous and informative-and this made my entire experience very positive. I have used Tires Plus for many years, in other locations too, and have always felt good after leaving. Thanks and keep up the great work!!
We brought our jeep in to have a squeaking engine assessed. Dropped it off on a Wednesday evening they said they would have it done Thursday afternoon. Didn’t get it done Thursday said it would be done Friday. We went to pick it up Friday and it wouldn’t start. Vehicle was running fine before hand aside from the squeaking. They were then claiming we had a bad battery. When we went to jump the battery saw there was some sort of oil sprayed all over the engine and underside of the hood and squeak was still there. Had already paid over $500 to have this squeaking noise fixed. They said they would keep it for another day to try to look at it again. We come pick it up Saturday morning and squeak is somewhat better but still there. And they attempted to clean all the oil but did a pretty sad attempt and even got it all over the fenders. They had no desire to do anything to resolve this disappointing service. They just basically said it’s an older vehicle. We won’t trust them with any of our vehicles again!
I needed some tires last minute and these guys were able to fit me in their schedule and got me back on the road within two hours. This included a wheel alignment. Now my car is running perfect thank you guys. I am not a big fan of K cup coffee and that’s all they had in the waiting area but given the great job they did I give them two thumbs up. I would definitely go back and get tires from them in the future. Great service from one of their staff call Eddie. PS they do have military discount.
Brian and Doug are amazing as are all the guys here. Caring and honest, definitely detail oriented, I would absolutely recommend this place, it was a definite plus to have an Osprey nest to watch
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