Took my 1995 Wrangler in to replace the original steering assembly (tie rod, drag link, damper). Dave as usual provided great communication throughout the process and Zac did a professional job on the repairs. Should be good for another 300k miles! I’ll just have to get used to not hearing the front end rattle over bumps anymore. Feels solid after RCI did their magic. I only trust my Jeep with this shop to get the job done right.
My wife's 5" lifted suburban has never driven this good! I had them do a comprehensive alignment after we replaced all of the front suspension. It has never driven so good! After we had them install new tires,it now truly dives better than it has in the 19 years we have owned it!
Chris, Marie and the team did a great job getting everything done to get my truck back on the road. I highly recommend them for repairs or modifications. They went the extra mile for me and it is appreciated!
Very happy with these guys. Needed sway bars for my 2018 Wrangler. Replaced both, fair pricing, didn’t try to upsell me anything. I’ll be back for all my Jeep repairs.
They left the left and right wheel ABS wheel speed sensor cables hanging. They were not on their strain relief positions causing the ABS and traction lights to illuminate. All this hours after they handed it over to us.
In for Check Engine Light and Autostart Light on a 2019 Rubicon. Quick diagnosis confirmed the darn autostart battery was dead, draining the main battery too I guess. Efficient, professional service/repair team. Had some good conversations regarding upgrades :). Let the games begin!
I took my truck in to have air bags installed for towing and they did such a professional job. They kept me informed during the entire process. They are on top of working with customers and I would highly recommend them for your auto service needs as well.
Absolutely amazing, dealership told me I needed $5k worth of work done which turned out to be 100% not true. Nothing was even wrong with my car! Thank you guys so much.
Great place, knowledgeable and friendly team. Dropped my car off and with in an hour I had the diagnosis. Repairs done and had my car back the next day! My go to place now!
While I've only used RCI 2X, I've been treated fairly, charged at or below "competitive" shops, and never required a follow up trip for anything missed and/or wrong.
This is the only place I will take my jeep. They do phenomenal work every time and I'm happy to be a customer of theirs. I'm sure as everybody knows when you own a Jeep. You empty every pocket, but this place makes it much easier to empty the pockets knowing that you're getting good work for the money you're spending
I had RCI4x4 perform an LS engine swap on my Jeep, and unfortunately, my experience was extremely disappointing both financially and mechanically. I was assured up front that they regularly perform LS swaps and that everything would go smoothly. What I encountered instead was overcharges, questionable workmanship, and a lack of accountability.
Billing & Overcharges • My final invoice contained changes from the earlier estimates. When I broke it down afterwards, several charges did not add up. • I was told I would receive a 15% military discount on labor, but the final bill ended up being about 15% higher than the estimate—effectively canceling out the discount. Despite raising this with the owner, I never received a resolution. • I was billed $663.24 for 6 quarts of transmission fluid, even though the transmission takes 12 quarts and the oil came with the transmission. The owner himself admitted he wasn’t sure why this was charged. • I was billed $500 in labor to install headers (on a crate motor) plus $400 for the headers themselves—headers that cost $199 direct from Speed Engineering and were the wrong type (Camaro/Nova headers, not Jeep). • I was billed $1,200 in labor just to connect the headers to the existing exhaust system. Parts were billed separately. • I was charged $213.07 for a “multi-purpose bearing” with no clear explanation of what this part was for. • There are many more overcharge examples on the invoice.
Quality of Work • The headers installed were incorrect, rubbing against the firewall and major exhaust leaks. This led to severe fumes inside the Jeep, forcing me to drive with the windows down just to breathe. • After returning the Jeep for “repairs,” the problems got worse, with backfiring and running rough. • A Midas technician confirmed the headers were the wrong ones and refused to even attempt a repair because of how improperly everything was installed. • RCI4x4 repeatedly claimed they bought a complete LS swap kit from RPM Extreme, but when I contacted RPM Extreme directly, they confirmed RCI only purchased a wiring harness. This at least explains the wrong header issue.
Customer Service Failures • Despite multiple attempts, the owner never followed up with me about billing issues or the ongoing problems. • When I reported the continuing exhaust issues and that another shop confirmed the headers were incorrect, the response I got was simply: “Those headers came with the package so I don’t know what to tell you.” • After fewer than 500 miles on the new motor, the Jeep broke down on the highway. The alternator (which the mechanic said looked like it came from Amazon) failed, and I had to pay for towing and replacement out of pocket. • A subsequent mechanic also found the transfer case to be leaking, adding yet another repair to the list.
Final Thoughts In the end, I had to spend a lot more money at another shop to correct RCI4x4’s work. Between inflated charges, incorrect parts, poor workmanship, and lack of follow-up, I cannot recommend RCI4x4 for LS swaps—or for any significant Jeep work. If you are considering an LS swap, I strongly suggest researching reputable specialists, contacting companies like RPM Extreme for trusted recommendations, and not relying solely on online reviews. My experience with RCI4x4 was costly and frustrating, and I hope this helps others avoid the same situation.
RCI is always fair, honest, kind, and stand behind their work! Definitely recommend for anyone who owns a Jeep!! The GO TO place for Jeep owners. Great work!!
They diagnose my car and Was honest with me and told me it was something that can be fixed at my dealership under warranty. Thank you for checking out my car and for your honesty. If my dealership honors the warranty you just saved me a lot of money.
Well I told him the key was not accepting to the key immobilizer or the cluster in the dashboard and they told me it was the cluster instrument cluster so I bought an instrument cluster for $150 they charged me $230 to tell me it was the cluster put the cluster in which the cluster is guaranteed from where I bought it from and it's doing the exact same thing a week later after I got the cluster and put it in it was doing the same thing I called them up it was a Thursday they did not call me till Tuesday the next week so I paid $230 for the diagnosis that was wrong and bought $150 part that I shouldn't have had to buy what do we do I told him what was going on with it I thought I don't know people with experience through these things I noticed at that Jeep place so they you guys got nothing but newer models so you're more working on the newer models cuz I get it you get more money through that I just want my Jeep running that's all I thought I thought somebody would figure that one out but it's not that it's not the instrument cluster have a good day
Ordered some sway bar disconnects from them. Picked the up when promised. Very easy to deal with them and got exactly what I needed. The system they use is simple to order and pay for parts/service... If they were closer I would use them all the time for my regular service.
I give these folks five stars because they are dedicated Jeep professionals. Their tech and marketing is pretty outstanding, but when you go there, you know your jeep has found a home. Low-key, straightforward business operation. Just like most of my fellow Wrangler-Heads would appreciate. Outstanding customer service and just really a nice bunch of down to earth folks to do business with. My new soft top is beautiful, and perfectly installed! And we are continuing to update, my previous customizations. (Below is the "before" pic)
RCI was extremely knowledgeable and helped me with an inspection when purchasing a new vehicle. They clearly knew jeeps inside and out, and they helped point me in the right direction and avoided some risks when purchasing a new jeep. They went as far as showing me firsthand everything I was questioning. In the end, I'd 100% recommend them, Service was quick thorough and knowledgeable.
Great shop, done right the first time. Always take my Jeep to them for quality work. Had new front suspension components installed to eliminate death wobble. They fixed issue and rides great.
Customer service was excellent. The installation of my truck bed went well as expected. What I really like was the attention to the details of the job and the helpful information that was included during the process. I would highly recommend them for any service needs.
Great experience with RCI Jeep, David gave an honest assessment of the issues with the Jeep I purchased. They took a lot of time explaining options and what needed to be addressed first. I would recommend this business, especially if you have a jeep needing any type of repairs.
I had some subsequent repairs done that needed to be completed on my Jeep and again they did a great job.
Everyone at RCI is awesome. We had quite the complex project to flat tow our jeep behind our Class B Motorhome, that had an few unforeseen issues and the team stayed on top of everything and got everything working perfectly. They also priced everything fairly and we feel they truly care about quality, and customer service for their customers. Thank you Chris, David, and Maria! You all rock it!
I've heard about this shop, I looked it up, and it met my expectations. I've taken this trk to Tire Kingdom twice and they did balancing and alignment and never got it right! I take it to RCI it was road tested tire rotation and balancing NOW its Done RIGHT! Thanks
Very nice people and very dependable. The folks that work there are top notch. I will continue to take my vehicles to them. Chris and Marie make that place feel you are stepping into the family. Thanks.
Definitely recommend RCI Jeep & 4x4. Amazing service, friendly, professional- kept me up to speed with what needed to be done. Very impressed with the quality work and attention that they provide to their customers.
I forgot to comment before on my service done here, I wanted to thank the team at RCI for the work done in painting my jeep. I would say the team at RCI were very nice during the conversations and setting up the paint job. I will say the company they used did not represent a good image of there company which is a shame. But non the less I would definitely come back if anything happened with me Jeep here. Knock on wood it doesn’t but at least I know I will get good work here.
Very happy customer! RCI went above and beyond with installing my lift and putting on my new wheels for a good price (worth every penny!) on my Toyota Tacoma. They also checked everything and realigned after 500 miles! Will be coming back since I plan on scheduling a cab mount chop next with these guys
Had RCI install stage 3 Kings suspension on my 3rd gen Tacoma. They communicated with me during the process and I was stoked when I picked it up. Rides smooth and they said to come back in 500 miles so they can check it and they will make any adjustments I may want. I’ll be scheduling them to do the cab mount chop soon! Thanks RCI
I've been bringing my JK here since I bought it. I've received nothing but the Best quality service at RCI than from any other repair facility that I've visited. This is the Go-To garage for all your vehicle needs.
RCI helped me with the purchase of running board steps for my Wrangler, installation, tire rotation, and alignment, along with other minor maintenance work. As a new Jeep owner, I really appreciate their assistance and patience; and they kept me informed during the whole process. When I picked up SeaWolf, she was clean inside-I couldn’t even tell anyone had been in my Jeep (we have horror stories from other locations). I LOVE the new running boards! They did a great job and I’ll always take my beast to RCI Jeep 4x4! Thanks RCI!
624 W New Haven Ave, Melbourne, FL
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