LKQ Self Service - Gainesville JunkYard in Gainesville (FL)

Most definitely will do business here again. I showed up literally 5 minutes before they closed they still welcomed me in to get what I needed quickly. Everybody there was so friendly and kind. The one lady even offered my daughter a ice pop to cool off while she waited on my husband and I to finish what we were doing.

Great place to sell old cars that still run or don’t run but they need to bring Mike back he was a great guy and he did well in the office helping with everything I’m still looking for Mike idk where he is 🤷‍♂️😂 but for real they have great folks who work there and they take good care of u just respect them and you will get respect back.and if u ain't gonna be there 30 mins before closing time no use of even trying to get there. Savannah and Ms Ann are awesome employees and everyone else is as well don’t even get me going about Fred he’s my buddy great guy yall are lucky to have him.

I needed a steering column part for an older vehicle and was directed to the exact vehicle from which I pulled the part. It worked! After a week of dead ends and wasted cash, I am finally back on the road!😊

Extremely friendly and helpful staff. I came at the last minute before closing and attempted something I've never done before , couldn't complete task by the closing and had a private escort until I finally gave up like 15 minutes later, walked me out and said bye with a smile, totally patient with me. Come back the following day to retrieve my part, and returned the core the following, only to find out they are multi lingual rather its hablo Espanola or Vale tudo,,,depending on which side of this hemisphere your standing. She takes the cake. 5star for them and a perfect 10 for her.

Went for a tail light housing got automatically charged a 14 dollar warranty fee a 4 dollar environmental fee witch is made up because the is no such fee on a tail light .so crooks is a understatement but I will be contacting the better business beuro.not to mention consumer affairs.

These guys are awesome, prices are really low and they helped me find my lost scooter key. Great selection of old and new vehicles and everything is well organized with a computer system. Best place for used auto parts in GV

Prices are absolutely ridiculous for small parts. It makes no sense to pay to get in, remove your own part and pay these prices when you can order the same part offline, for much less and delivered to your door.

People are out of their mind. Prices are almost as much as new. I will be driving to ace pick a part in Jax for all of my used parts needs after today. And then they just throw them away after telling you they cost too much and make no money on them. Smh. Update... So the part was 2 small corner pieces of a damaged quarter panel. Took them to the counter and was told $290.00 That is the issue.

Terrible experience with who I believe was the manager. Im still blown away she let me walk away. I forgot the wire adapters necessary to use the pieces I purchased the day previously. Explained my situation before I went in the yard. They did waive the fee for re entry after seeing my receipt which is the only positive I have. Then after salvaging what I needed I went to leave and they tried to charge me $10 bucks for the adapter piece that goes to the receiver and dash kit for my Ford Taurus which they charged me over a hundred bucks for which I feel is way over priced already. From crutchfield I could get a brand new one for these prices and it would include the adapters. I was forced to return what I had out of principal that I feel they were trying to take advantage of me. I tried to reason with them that I couldnt use the things I had already purchased the day prior without this small six inch adapter but they only wanted more money. They think this stuff is new or something. I would not do business with these people again.

I'd give 0 stars if I could, customer service is horrible. I just needed a certain locations number to ask questions. Kept telling me they would transfer me, then just hang up. Would never drive an hour before knowing if the part I'm looking for is there. Horrible buisness.

Went in there for the first time for a few F-150 trim pieces. So I was there at 8:55 am they finally opened a gate at. 9:17. So I go to a window ..and tell her it's my first time. She gives me a list of vehicles. I needed 2 speaker grills and a little plastic square bed rail steak cap. ... So I walk back up to the window. And I guess I went to the wrong window. So I go to the other window on the back of the building. I would think the 8 employees would have said something to me but ok. So I show the lady the 3 parts. And she was clueless to what they were and where they came from .. so I told her 2 speaker grills small ones. And a small cap. So she looks at me and says. I'm not kidding. $96.56 I said are you kidding me. So I look and there's some guy in a reflective vest standing doing nothing . I said to him are you really charging almost $100 dollars for 2 speaker grills and a cap. He shrugs his shoulders and walked away. Wow wow. So she does more computer work I don't know why she couldn't have just asked a person with experience. So now the bill is $75. And change. I said are you punking me where's the camera. And then she said that's with the protection. I said what are you talking about. She said in case it doesn't fit. Huh it came off the same truck it's 3 pieces of plastic. Then she Said $56 and change I said the hell with it. And paid.. here's the kicker. I'm a retired automotive technician who worked at a dealer in new Hampshire for Over 33 years and left as a service director. I was a world-class certified. And ASE Master for over 22 years. You all treated me like a idiot. We used LKQ as our go to for engines and transmissions. Our body shop bought everything from complete front and rear clips to interior trim ... No more. As soon as I got home I called a few salvage yards around chiefland. They said they would have charged no more than $10 to $20 for all of it. How dare you. Come to find out the receipt says trim by the foot. What the hell does that mean. It's 3 small parts. I'm so pissed. Of and the parts I had to repaint because as you can guess . The weather fades and weather damages painted plastic pieces. I'm owed an apology if nothing else. This experience was a joke

Always loved LKQ. Great prices on perfectly good FACTORY parts instead of paying for junk knock-offs elsewhere that either don't fit or break easy.

#LKQ update 09/02/2024 It is crucial for us to insist on transparency when it comes to parts that can be checked with a battery, such as fuel pumps, window regulators, starters, and so on. It is unacceptable that many shops sell these batteries but refuse to let you test the product before you make a purchase. They push you to buy the warranty and take the product home, only for you to realize that it doesn't work, leading to wasted time and effort in returning it. We need to demand better service and accountability from these shops. Additionally, be aware of them adding extended warranties on non-moving parts. For example, if you are buying a door, hood, window, etc., you don't need a warranty, but they will add one if you are not paying attention.

I have to agree with all the new reviews on here , this place is going down hill , the prices are messed up and beware when checking out the lady will charge you for different parts then what you have. I was trying to buy a piece of shift linkage and she was trying to charge me for a steering column… very unprofessional. Lost me as a customer. It’s better to just drive up to Jacksonville to Ace pick a part.

Signed up for the app to receive alert for when car posted on the yard >>> Found the part I was looking for >>> Could not remove it myself so I paid for their "Pull Service" >>> 4 days later, still waiting to hear back >>> show up to get status, and it turns out they sold my part right from underneath me. They did not pull the part out of time and they let someone else buy it though it was paid for. They're "Pull Service" system is completely flawed. I know they verify what parts come out of what car upon check out, so they should've known that that part was paid for if someone else tried to check out with it. The manager and the regional manager were onsite and couldn't even offer a simple apology. There's no way to call the location directly which makes it impossible to communicate if you're from out of town. I would not recommend their Pull Service nor recommend that these two (manager and regional manager) would do the right thing either.

Update: I emailed the address provided in the review response and it's just more dishonesty. No attempt was made to refund me the lot fee, or for my time wasted. No attempt was made to correct the website prices, or force the location to honor published prices. It shouldn't be too surprising because most of the times a business has wronged someone they provide these emails or DM's as a way to save face for their bad behavior. Sensor and pigtails are listed at $18 and $7 on their website, but after you waste $3 just to get into the yard and then go to checkout, the pigtails are $20 and the sensors are $45. This is not only dishonest, it also makes the junkyard price higher than buying new.

Be careful with this place went to buy a console for a vehicle they wanted to charge for every single little piece every v every piece of plastic that goes to the console total scam buyer beware spent an hour of my time removing this after asking how much it was when I came in very LKQ would have sold me the complete console as a unit which I suggested to the girls to sell me the thing as a complete part it's all connected together except for a few loose panels she said I could dump it over there my money walked out disappointed !!

LKQ Pick Your Part locations are super helpful and a great place to get used parts. This location has a pretty good selection of used vehicles from many manufacturers. Imports, Euros, and domestics, some older but not usually more than 20 years old.

Just lost my business. Overcharging for parts. Not a good experience. I wish I hadn’t wasted my time with this place. Very disappointed!

Easy to get a quote to buy my car. Car was 30 years old; still running and in good shape. Just couldn't justify the cost of the repair needed compared to value. They gave me a good price for the car. But they were supposed to pick it up between 9 & 10:30am but didnt pick it up til after 2 pm. I found that kinda hypocritical since they threatened to have my car towed outside the yard if I didn't pick my check up in time....tho they already had a signed title. Sooo.....moral of the story----they will give you good money for your car but customer service is about 50/50 on polite/ jerkish.

I'm giving 5 stars because of Miss Felicia at the checkout counter in Gainesville, FL. I may not always see eye2eye w/LKQ, but I will always come back here for her integrity and kindness. Even if the person in front of you was rude, she will still greet you and take care of you like person in front never happened. Thank you and God bless you

I’ve given them a LOT of business over the last few years and they have steadily slid downhill. Most recently the new “dynamic parts pricing” is ridiculous. For example, a 15 year old Xenon headlight that needs refinishing that was about $50 is now $220!! and more if you want a warranty. The website is also super-slow to update new inventory compared to other yards. I will say the employees are generally nice & try to be helpful but the management is clearly the problem. I’m done with them and bet a lot of other people are too!

I started going here when I was 18. This used to be a place where you could save money by putting in some work for a used part. Returns used to be free, prices used to be fair and they USED TO TELL YOU IF AN ENGINE CAME IN RUNNING OR NOT! the yard used to be organized imports on one side, domestic on the other. You used to be able to check prices online, or even call the office. In the present day, theyve introduced "dynamic pricing" so you cant trust the prices on the website, and you cant call the office either to ask for a price. If you want an engine i believe it used to be 250 plus core plus tax and u pull it yourself. Now if i want an engine for my avenger, its going to cost me $800, without a warranty, and they wont tell me if the engine was running when it came to the yard "just grab it from a crashed car" they said. No im not going to risk all that time and 800 bucks just to find out after installing it in my car that my car still won't run and im $800 poorer. Management has ruined the purpose that this business existed for. Most parts in the yard are LITERALLY more expensive than brand new parts on Amazon. I pulled a radiator for my RSX only to realize afterwards that it was 10 bucks cheaper new on amazon. I left it at the front and ordered it online. Why get dirty, sweaty, waste time just to pay overpay for inferior products. The only realistic reason to come here anymore is for parts you cant find online. Corporate has given the middle finger to this company's customer demographic.

This place sucks they say they open at 9 got here at 8:50 am is almost 9:30 and they haven't opened yet all they're doing is gossiping in there and laughing

2024 update: they definitely need to clean this yard up it is quite dirty. Just trash everywhere. They're clearly in need of more people working in the office, I had to wait like 10 people 2 get in. And the exit was also kind of slow...

Came 10 minutes before closing. Drove an hour. They said they closed 15 minutes before what their sign says. I just needed something quick. Rude and unprofessional. Won’t be back. Looks like they have plenty of angry people already in the reviews.

Pretty good selection and fairly organized, but very very expensive. Only yard I've been to in the country that charges for every little switch, ashtray, button, etc in a bezel. Unless you absolutely need it, I wouldn't boty. I know I won't go back.