These gentleman , of precious metals are amazing fast very helpful. Their follow through made my day productive and smooth. Top dollar for your unwanted recycling.
I had an excellent experience at EMR New Castle Recycling. The manager, Rebecca, was extremely polite and provided outstanding customer service. She was very fair with pricing, and the entire staff was awesome—friendly, professional, and helpful throughout the process. I highly recommend this location to anyone looking for a great recycling experience. Rebecca, keep up the great work—you truly have the best customer service. Thank you!
I had an excellent experience at EMR New Castle Recycling. Rebecca provided outstanding customer service — she was extremely polite, professional, and very friendly from start to finish. The prices were fair, the process was smooth, and the entire staff was awesome and helpful.
You can really tell this company values its customers. Rebecca made the experience easy and pleasant, and the whole team was great to work with. I highly recommend EMR New Castle Recycling and will definitely be coming back.
Hands down the best scrap yard within a hundred mile radius. Pay the best prices and the most organized. Even when they're busy you're in and out. And as for the small scale Chad will let you know what you have and what it is and what it ain't. And any issue you might have ask for Rebecca and she will be more than happy to come up with a solution for you.
This is the only place to come to if you want to recycle. The people are amazing and the customer service is perfect. Chad is so helpful Im always happy to see him when I stop by. Rebecca is the best.
I used to go to diamond state and stopped because this yard is nicer plus they pay better.Rebecca is a sweetie,Chad Karl and Alex are helpful with my scrap. This is the best scrap yard in Delaware go to emr!
First time dealing with these guys, over all good experience. It was a little bit confusing at first with where to go for what so I had a mishap with some dirty alluminum I was dropping off but Rebecca and I sorted it all out.
Reccomendation for management: A few more people on staff to direct people would be very helpful but otherwise I will be visiting again!
Rebecca is excellent at her job she is polite and organized. I have seen her handle hard situations like a pro and she is an asset when it comes to scrap questions. Thank you Rebecca!
Rebecca is always helpful with my scrap questions. The yard staff have always been kind and welcoming not to mention they have the best prices around. This is the best yard by far.
Great place to take your scrap. We had a lot so needed several collections, and having not dealt in scrap before, Rebecca was brilliant and took care of everything. Having shopped around, prices were great as well, and everything was dealt with quickly and attentively. Will always use Rebecca and EMR from now on.
Rebecca really turned this place around she talks to us gives us water when it's hot out she cleaned the yard up. It looks great, she does a lot to make the customers lives easier.I have won 120$ coming to the yard too!!!
I wanted to update this review today because I have won another 2 gift cards on scratch off tickets at the yard! So far I have won around 300$!!
This yard is the cleanest and neatest scrap yard that I have been to. I have been scrapping here for years...Rebecca has changed this place around so much there is a big difference in everything here. Thank you Rebecca!!!!
I don't scrap much. When I dropped off an old out door ac unit and heater it would have been nice for the guy to tell me to maybe hold on to and a bring it back in pieces for more money. Then after I off loaded them another customer came up from behind me and took it out of the yard and said "thanks for the $100" to me. Otherwise it was an easy place to go through. The employees at the drop off bays were nice and were surprised to hear someone taking stuff out of the yard.
I only scrap here. The place is clean the employees are helpful. Rebecca always answers my calls when I have questions and it has helped me make the most out of my scrap. Thanks Becca!
This yard is my first and only choice to sell my scrap. the yard is very clean the staff are helpful and the manager Rebecca is always responsive when I call or text her with questions. I would give 10 stars if I had the option.
First time there today. Saw the great reviews on line and figured I'd check it out. They did not disappoint, Rebecca was great to talk to and very welcoming. Staff great as well, definitely gonna be my go to for any scrap.
This is a great scrap yard and the hospitality is always appreciated. Rebecca and her team are always trying to do their best to accommodate the fellow man. Thank you for all the new promotions you guys are doing it makes the business more friendly.
Great place to scrap and the workers teach you how to make money. Rebecca is polite and helpful with prices. I never get a flat tire here and they pay better than the other yards. This is still the best yard around!
The best yard I go to. Chad is great always nice to talk to. Chad never makes me wait more then a minute or so im in and out very quickly with ZERO problems. Rebecca is fantastic I've seen her offer water and always has a smile on her face. I've never seen her be anything shy of respectful and fantastic towards everyone. The best hands down.
I go to drop off scrap with my boyfriend and we drive almost an hour now since we moved but it's still worth the trip.The prices are great and you're in and out every time. Matt is always the best and gives my boyfriend tips every time we're there.
Always a pleasure to go there, sure, sometimes its busy and you have to wait, but that's because they always have the best prices. The owner is very cool, and the boys at the tables are very honest and helpful. Never had a complaint., Until now. Things are changing, the staff has all changed, and with the exception of one, customer service has gone down, mistakes have been made at the scales and the customer is left feeling that he is at fault, they're closing earlier and earlier and tensions are high at the end of the day. With prices up you'd expect everyone to be happy but that's not the case, they've implemented stricter rules while at the pile which only seem to get enforced selectively, don't get me wrong, it's still the best scrap yard in the area, and I wouldn't go anywhere else, but it just isn't like it used to be, where it seems that everybody enjoyed working there and there was a sense of family I guess you could say. One positive thing that has not changed is the honesty, there's not one person there that would knowingly cheat you.
Was there 10/13 the best prices, I weight everything I bring, scales are the same as what mine weight. Was very impressed with that. Matt assisted me unloading. Lot is always clean, two thumbs up!!!
Top tier operation. I went to drop off about 1 ton of material and Chad and Matt were very helpful with telling me what goes where and getting me taken care of. Would highly recommend anyone to take your materials here. Friendly staff, excellent prices, and overall great operation. Thank you EMR New Castle!
Been going here for awhile and Gabe at the scales is awesome. Great customer service and great rates. I drive over an hour just to go here just because I know im getting great service and great rates. Gabe really goes above and beyond to help you and will always bring my business here
This place is great super friendly staff and they pay the most for your Scrap Metal. Stop playing with the little Metal Recycling Centers that only under pay you for your metal. Top dollar paid and a very knowledgeable staff. I would give them 100 stars if I could.
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