This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Rand-Whitney Recycling Llc in Montville Township, CT lands a mixed 62/100. Positives: helpful, professional loaders and occasionally very quick turnarounds when freight is ready. Common issues: long wait times (2–4+ hours), preloads not ready, a tight yard with limited backing space, and spotty signage that makes check-in unclear. Organization and customer service vary by shift—some praise, some report rude interactions. No clear take on pricing, inventory variety, or ease of finding parts from these comments.
What clients say about Rand-Whitney Recycling Llc in Montville Township (CT)
Do not drop your trailer if you have a LIVE LOAD WESTERN EXPRESS DRIVERS. Don't do what your work tablet is telling you to do when you get to this place. Check in is just on the right of the loading docks. It wont take long to get you loaded. If you have the option to be here at anytime the day you suppose to come here, I recommend you to come early cause there can be a line after 10. Not much room to back in but you will figure it out
Check-in is strait ahead until road dead ends. You will see check-in door on the left after the docks. Western Express drivers drop trailer on the right before checking in. You should get a message on the tablet to do so when arriving.
Always fast loading, friendly staff. And everything happens in such order, was near, went to the office provided the number of LU...... He says what ramp 10 minutes of loading, green light,took documents and .
This place doesn't have a lot of reviews. Anyway when i got there i was supposed to pick a pre-loaded trailer but when i got to the location my trailer was not ready even though it was supposed to be ready the day prior i arrived. So they had me waiting and do a live load instead not only that it was a little tight backing in there while they already had 2 trailer on the dock other than that they load it pretty fast i was out there in about 2 and half hour.
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