Desmond's Auto Sales in
Colchester Township (CT)

If we could give Desmond’s Auto 10 stars we would. Bill and Mike are the best! Very accommodating and treat their customers with respect. Honest and trustworthy! A smaller dealership that values each and every one of their customers. Unlike the large automobile dealerships and service departments. They have skilled mechanics and are not in the business to take advantage of their customers. We would trust Desmond’s to do any repair on our vehicles. Great place to do business and we would highly recommend to family, friends, and everyone for that matter. Eric & Robin

A very pleasant experience getting my emissions done. I had a bottle of washer fluid in my car and he filled it for me. All around great customer service at Desmond’s Auto Center.

Good work, good prices, honest business. Friendly, professional, salt of the earth guys who are always as quick as possible, accommodating and respectful.

Came in for my Emissions test (just moved to CT from MA where we don’t have these) and was helped by a very friendly gentleman!

Had my emissions done here and an oil change. The staff were great to work with. They got me in and out in no time at all. Highly recommend!

Great people to work with. Anytime I’ve brought a vehicle they explain everything and do a great job fixing the issue. I would def recommend Desmond’s for all your car needs!!!

Went for emissions. Fast friendly service. The whole process took 10 minutes.

Vehicle prices are sky HIGH & the pushy salesman made matters worse. I wouldn’t recommend buying anything from this shady establishment.

Rude staff , Hidden fees , Warranties are a joke , charge an arm and a leg to just to have nothing covered . Save your time don’t spend a dime .

Think twice before you buy any vehicles or have any vehicle serviced from Desmond's. My father is a senior citizen that also had a traumatic brain injury years ago. Desmond's took full advantage of him & his money. 1 He traded in a truck in return he got pennies for the truck that he was traded in. 2 he gave cash on top of the deal more $$ than what the truck was worth 3 he brings the truck home next thing there's oil all over the driveway 4 he brings it back to Desmond's he then leaves it at Desmond's for them to repair the oil leak 5 a few hours later they say the trucks all set (in my opinion they just cleaned up the oil underneath & did no repair at all) 6 Because a few days later he's driving the truck there's smoke coming from everywhere it's from a massive oil leak that was not repaired by Desmonds (Ford dealership said this truck 💯 could have caught on fire 7 since Desmond's did not fix the leak properly the first time nor go through and give the truck a thorough safety inspection he brought it to a Ford dealership they said it was the oil feed lines along with both turbos along with multiple other mechanical issue the bill was over '$8000' 8 He pays 8k plus and picks up the truck from Ford Dealership 9 he then heads to Desmonds with the receipt Desmond's says sorry we can't help you out with any kinda refund. The truck is still under warranty. For those reading this What if this was your senior citizen parent? Enough Said !!!!!!!!! Reply Update what running clean vehicle is worth $2,200 in 2025? What kind of garage says we're going to pressure wash it come back in a few days to determine the leak? You said the power steering leak was minimal there shouldn't be any kind of leak when you purchase a vehicle from a car dealership. Both turbos needed to be replaced they showed me the rotted oil feed lines as well.

I called after seeing the high vehicle prices on their website. They were very rude. This is my first Google review ever.

Bob and Mike got me out of a pickle. They took me in on the same day I called for a battery light on, implying an alternator replacement. We were on vacation and needed a fast solution. They even took the necessary steps for me to get reimbursed under warranty from having replaced it two months earlier. Overall great experience and good people.

Desmond's does excellent work! They are reasonably priced and very friendly! They're the only place I bring my car for service and repairs.

Went to Desmonds for an oil change and to have to diagnostics done for another issue. The team there was quick at turning around the oil change and the diagnostic. They explained everything clearly, offered solutions, were up front about parts and labor costs, and didn't apply any pressure. It was a great experience and I will continue to use them.

Very kind, upbeat, and helpful. I just went for an emissions test, but was surprised to find an extremely nice guy who helped me immediately and got the job done. We even had a nice chat afterwards. I will definitely be going back here.

This was such a great experience to get my emissions done! It literally took them 10 minutes, so I barely even had to wait. What a great experience. Everyone was very professional

Mike, Bob & gang have always been thorough when caring for my family's vehicles. Whether it was for something as simple as emissions testing or more involved repairs and maintenance, we could count on a fair and honest price for their work. As a daughter of an ace Mechanic who kept my cars in top condition over the years, it brings me comfort to know I have found a place I can trust. I highly recommend them.

Went to Desmond's to get my new emissions sticker. I got right in, no wait. Friendly helpful service. It was perfectly easy. I was in and out in 10 minutes.

We have three cars that Desmond's have been taken care of. One is a classic Mercedes 560 sl. They have always done great work. They look let me know what needs to be done and have never tried to talk me into work I don't need. The staff is friendly.

I have had many experiences with Desmonds and will recommend them to anyone that needs work done on their car. The owner has always been fair and they do great work!

Recently had my truck worked on here. After diagnosing the issue the part was 7-10 days out they offered me a loaner car for the entire time truck was at the shop. Got my truck back and it’s running great. The staff as friendly and kept me in the loop the whole time. I highly recommend Desmond’s for all repairs.

Dealership told me I needed a $6,000 repair for a full engine reseal and new struts. Was referred to Desmond's by a trusted car friend. Brought it to Desmond's for an honest assessment, $500 for the actual engine repair, no new struts actually needed. Got a loaner car for the day, overall service was top notch and would highly recommend!

So they gave me a good price on tires that was fair and I went for it. However after getting on the highway the front of the car was shaking, upon inspection I found the lugs nuts on one wheel were finger tight! This could of killed us! In addition to they told us our brakes were shot "they don't want to see us get in an accident". I said no way I just did those brakes a few months ago.... well there shot your like metal on metal. I brought car home and upon inspection all pads were 50% or more when comparing to new pads! They were trying to screw us and get more money out of us! I wonder how many people they have done this too! Don't have them do anything until you get a second opinion! Hard to find honest mechanics these days guess il have to do it myself!

Talked to Mike on Sat 5/11, with a potential look at and test drive of my new-to-me Durango Mon or Tues. Stopped by Monday and met Mike, i knew it was him based on his smile. He showed me the clean well presented truck, took her for a drive, and Mike and I made a fair deal that my wife and i were happy with. Mike had it washed and paperwork squared away within the hour. Pleasure to buy a truck from Desmond's! Highly recommend.

We recently bought a car at Desmond’s and will try to only buy our used cars from here in the future! I had been in the market for this specific used car for a few months— the car they listed was in fantastic shape and the price was already so reasonable that we didn’t even try to negotiate. Mike was a breath of fresh air to work with— the whole process was straight-forward with none of the pressure or games I have become accustomed to when buying from a large dealer. Mike obviously takes care with the used cars he sells— very easy to trust his work and word, as evidenced by the local loyal customers that came in and out of the shop while we were there, as well as the clean inspection the car got after we brought it home. Thank you to Mike and his dad for making this experience so pleasant and easy!

I recently bought a car at Desmonds and it was a great experience. There wasn’t any of the typical dealer pressure and we had no problems coming to an agreement on price. I worked with Mike and he made sure all the paperwork ran smooth and did so much of the annoying foot work of registering and insuring a new car for me. Just got the car inspected in MA and everything is great!

We've been to Desmond's for emissions testing and they've always been so nice so we thought we'd try them for a full look over on our van. Not only were they very thorough but the price was quite reasonable. It did take an extra day as they went to do the final test drive and weren't quite happy with how something felt so pulled it back apart but I appreciate that more than I can express. I'd rather they take their time and make sure it's right vs just handing it back to us and pretending it's fine. You definitely won't be treated like just another number here. Our van now drives like it did the day we first brought it home and we couldn't be happier.