Driver showed up promptly and couldn’t have been nicer. He was very experienced and knew how to take care of my (expensive) vehicle.
When the car was delivered to the Audi dealer in west Hartford, he called me just to let me know it was there and in good hands - Nice Touch!
Amazing company that comes to the rescue. I felt so safe with the driver! I had to be towed over 25 miles back home. The driver came in less than a hour, was very personable and happy to help. 10/10 service, price and reliable.
I believe that I had Nick. He was GREAT!! Very experienced with everything he had to do. Even my mechanic commented how good he was getting the vehicle off the flatbed. I will be dropping off a thank you card for him as soon as I can.
I had a great experience with this towing company! I called looking for some help getting my car back home after it broke down. The company sent someone out to me in less than half an hour and I got my car back home with no troubles. The truck driver was so friendly, and he even took the time to explain what might’ve gone wrong with my car, the mechanics of the tow truck, and the various details of his job (I was being nosey lol). Great customer service and 10/10 recommend!
Best tow company I've ever dealt with in TriState area! Outstanding service and communications, and very respectful of your time. Would give them 6 starts if available.
They would have got 5 stars, but they where so busy it took them almost 3 hours to get to me. But the driver was extremely apologetic and being that they where picking up my 1966 Chevrolet Corvair Corsa Convertible he took extreme care loading it on flatbed. He also helped me push it in my garage at the end of tow.
Great communication, friendly workers, efficient and no issues with tow. Other tow companies have made an issue with the low clearance on my vehicle, but this wasn’t an issue for Eastside. Professional & handled with care.
I was broken down approximately an hour from home wasn't sure how soon or even if I could get a tow, but I did Eastwood towing. I actually had a nice truck to ride in and the driver was very personable.
There is nothing worse than a trip interruption where you need a tow. Called Eastwood just before 8pm when I got a flat in Plainville on rt 84. My expectations were that I’d see someone in an hour or more. The flatbed came in 30 minutes! The driver was empathetic, and a very nice guy-it was a pleasure to drive to the dealership with him. Can’t thank you guys enough, you made a crappy situation efficient and got me home to my family much quicker than expected.
I do not remember the gentleman’s name , but he originally towed my truck when it first broke down to my house. Then later, he towed it from the house to where it was going. Great experience on both separate jobs. Very fair price taking the truck (2500 hd service truck ) from Waterbury to Naugatuck. Both separate towing jobs was cheaper than some of the competitors price for the first single tow needed.
I parked it on the street while a dumpster was placed in our driveway for work. Unfortunately it was towed and the cop treated me like a lying criminal because it wasn’t registered. Though he could clearly see the dumpster in my driveway. While he was obnoxious the tow guy, Tariq was very kind. I got everything situated the next day, unbelievably and the secretary was super helpful. I called before I went and explained that I needed to get clearance from PD first. When I went into the office, they process everything effectively. It’s cash only and only the person the vehicle is registered to is allowed inside fyi. I would definitely work with this company in the future and recommend.
This company did an exceptional job today for me and my mom.. they arrived ASAP and quickly took care of the situation… especially their driver Nick. Thank God for him really. He went above and beyond to make sure that we were ok and was a super genuine guy… we need more of him out here;)
They were there in less than 40 minutes. Jose was great. He saw I was stressed since I was going to be late to work. He was super quick and informative. He had a great attitude. Calling road side assistance is never fun . He made the experience the best it could be. Thank you.
Tim was fantastic when he towed my car! He arrived super fast! was super professional, and handled my vehicle with great care. He explained everything clearly and made a stressful situation much easier to deal with. Tim’s friendly attitude and efficient service truly stood out. I would highly recommend him to anyone in need of a tow. Thanks, Tim, for going above and beyond!”
Thank you so much!!!! I’m so thankful I was stranded on route 8 with a flat tire and called EASTWOOD TOWING the dispatcher was great and so was the gentlemen that did my spare tire change! PRICE WAS AMAZING. THANK YOU SO MUCH HIGHLY RECOMMEND
We are so incredibly grateful to Sean from Eastwood Towing Co. for so many reasons! Our beautiful red Chevy Silverado is our baby and someone hit it while parked going 85 mph plus last week without breaking even and the back end damage to axels undercarriage etc is intense and the 1st tow company called by the party at faults insurance “Kara Motors” asked me for photos then said they were sending a flatbed (which I thought best due to drive train being on ground and aforementioned damage) but they sent out a wrecker and I was concerned so I called to ask why-long story short Cheryl at Kara Motors was beyond rude and obnoxious and said a flat bed would do more damage but when I asked why she said they were sending a flat bed then did not she hung up on me! The driver on site was also beyond rude and refused to answer questions so I opted to get another company.
We are thrilled that Eastwood Towing took the job understanding our needs and best part is that their driver Sean was incredibly professional, kind, caring, understanding, humorous, and he explained the process and also took his time making sure he loaded our truck with the utmost care and concern snd in such a timely fashion! We will forever keep this company phone number and name in our personal affects for future use! Thank you so much Sean!
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