I had a very disappointing experience at this recycling center. I was told I would receive $16 for my items, but I was charged $3 with no clear explanation. I asked about the three “5 bags for $1” charges, and no one could explain them on my receipt. I did not purchase any bags. The staff did not speak English, and it felt like I was being intentionally misled and rushed out, hoping I wouldn’t notice the $3 deduction. I stood my ground, but both workers pointed to 2-liter Coke bottles to justify the charges—even though I didn’t bring any, only a handful of juice containers which they discarded. I understand these centers need to cover costs, but unclear and inconsistent charges are frustrating and unfair. I would appreciate a response from a manager explaining why I was charged $3 for bags, especially since the customer after me was not charged.
This was the best experience I've had at bottle return since the rate went up and out of towers flooded our county. It's very small, and keep in mind I went on a Wednesday early afternoon. There were maybe 5 other people there using the facility. I read the sign first and saw that unlike other places, I needed to pre-sort my bottles, but at least I could still use my bags. BUT for glass, you HAVE to have a cardboard box to process them. So my 11 glass bottles went back to my car with me. The staff dumped my plastics, then my cans. It was easy peasy. I got my 8 bucks and left with no hassle. It's a bit more of a drive than I'd like, but maybe gives me reason to head to ocean state job lot while I'm up there! I'd like to see what it's busy day/time looks like. But for today, I appreciated the stress free process.
Not as efficient as other returns. Had cans that were NOT spirits that were purchased in CT and they refused to put through. The lines in Stratford and BPT are a lot but a least I'd be able to return everything.
Today was the first time ever that I went there and the line was very long and it was kind of hot outside so the sweat was there got it over with though in an hour and a half and everything went smoothly
Seemed pretty easy but I won't be returning. I'm more than sure i had way more money coming back to me than what I got back. The counter started and I was at around 65 the 1st round and then it reset. Dude restarted the counter 3x. So where's my extra money at?! Not happy about losing money. The ppl were nice and fast with it
Nah bro I’m livid. Google said it was open, we drove all the way out there, and it’s CLOSED? Like what kinda BS is that? If it’s closed, put that on the damn map! Got us wasting gas, wasting time, for NOTHING. That’s straight-up disrespectful. I swear, I’m not doin this again—I'm mad as hell.
Absolutely ridiculous! I come Saturday @8:40am… I’m the 4th customer with ONE large bag and yet people in front of me come with VANS full!! I’ve been here for 40 minutes and the same customers are still unloading vehicles!! There should be a limit!
Very close to accurate! Machine counted 555, I returned 569 that I counted twice. Uncomfortable when the lady points to tip jar when giving you the money. Extremely LONG line at any hour of any day. Only 2 conveyor belts work. No employee speaks English. You dump your bag(s) onto conveyor belt & it finds the barcodes off each bottle & scans them. Bottles, cans & glass CAN'T be bagged together.
Don't believe the website. The fancy machines are just counters not sorters - they hand sort out anything on their do not accept list.
The do not accept list is EXTENSIVE, half of what I brought was rejected.
I think the grocery store would have been faster and more profitable.
According to their website it clearly states that they accept coffee bottles and it’s signed into law per the CT bottle bill. Yet when customers try to return their coffee bottles the employees refuse. I think they need to read their own website. Also I’ve seen many people return Yuengling beer glass bottles and cans and now they don’t accept really??? Yet an illegal alien was returning Yuengling bottles, they accepted his but not the other guy. The definition of an illegal alien “a foreign national who is living without official authorization in a country of which they are not a citizen.” In simple terms people that crossed into our United States illegally.
P.s
They should actually look up the CT bottle bill
went to return bottles at 4:20, and doors were locked, when hours are posted until 4:30p.m. as i leave another person walks up to door banging on it and tugging at it, they let them in, and as i back up to hopefully return my 1 bag of bottles, they wave me off saying no.... why take one person and not another? very unprofessional, especially when you are open until a certain time?
Nobody spoke English to me. Retirned 84 bottles, told me 84 in Spanish. WROTE 74on piece of paper! Counted other containers went inside paid me for these. Guess she forgot about the other eight dollars. Lucky this german understands Spanish. Noisy, blaring music, rude people.
Little hard to find the location (it's around the back of the building). You need to bring your own cardboard box for glass bottles - they will not accept loose ones.
It's pretty quick and service is good.
It took awhile to find it, customers have to drive around back to the lower level. Good, fast service. They handle bulk drop-offs, unlike the vending machines that just take one at a time.
What a great way to recycle cans and bottles! They ask you to put plastic bottles and cans into separate plastic bags and put glass bottles into a cardboard box. No limit, and they pay in cash on the spot. No more grocery-store recycling for me!
Heads off to the new redemption in town. Very convenient & the machine counts the cans & bottles in just minutes. Very clean & kind staff they helped us throughout the process. I will be definitely going here than the grocery store.
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