RJ Shore Collision in
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Address:34 Fulton St, New Haven, CT, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:06513
Working Time and Location
What clients say about RJ Shore Collision in New Haven (CT)
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Very responsive and quick service. I was happy with their service. Recommended.
Jul 18, 2025 -
My car was vandalized 6/2/25. I reached out to my insurance and they told me to drop my vehicle off at Rj shore. Staff was super friendly and helpful. I had to remove my belongings from my car and One of the employees offered to help me carry my things into the office, while I waited For the rental car. I wish I would’ve gotten his name to mention him in this review, I know he was a darker gentleman with braids. They did an excellent job repairing my 2018 Mercedes-Benz GLC 300. They were Quick and efficient and super professional. The lady at the desk I was told her name is Jeanette, she was so nice and welcoming. She also kept me updated about the status of my Vehicle.On the day of pick up my car was fully washed and detailed inside and out! I Would recommend this place to anybody looking to fix their car or use any other of their Services.
Jun 13, 2025 -
So to begin with, I was on the highway trying to avoid driving next to a semi truck. Unfortunately, the same truck hit an object and that same object end up smashing my front bumper. I filed a claim thru insurance to get the car repaired. This body shop did a phenomenal job fixing up my bumper, recalibrating the sensors, fixing the lights, and also cleaning up the car. This shop has always been my go-to place to get work done on my vehicle. In addition, they always came in the clutch when it came to towing as well Thanks again Rob and his team
Jun 10, 2025 -
Called foelr a tow , was told 25 minutes. When I called after 1 hour to see where he was . I was give an attitude saying it would be another 40 minutes, they has a more important call. After 1&1/2 hours I gave up and called another tow company. They said 10 minutes. So I called back to cancel and got another attitude. Customer service is extremely poor.
Nov 15, 2024 -
Not like they’ll care anyways, but this was an awful experience. Got my car towed and they damaged the front of the car. The lady (at least i think she was) and her crew were extremely rude. Kicked me out once I pointed out the damage they made and tried to intimidate me. Just a bunch of miserable people.
Sep 03, 2024 -
They gave me a quick quote and it was really reasonable. They were able to take a dent out right then and I'm very happy with the results. They were professional and polite. Excellent service.
Aug 13, 2024 -
Not.100 satisfied. was promised some things on my car will be fixed, then never done because they said insurance wouldn't pay. why not it was part of the damage and incident. plus my fog light bulb wire was cut. i thought the bulb was out. found they cut it. i guess to take the bumper off. thanks.
Jul 29, 2024 -
Everyone took such good care of me from the tow truck driver on the scene of the accident all the way through the whole Process with the insurance company and then last, but not least the beautiful bodywork done on my jeep. I was a bit nervous, picking up my car, but looking at it they repaired it to the point where you would never know anything ever happened to it. I decided to go with them because they are who the police dispatched to pick up my car and then I looked online and seen they had the body shop , found out they work with my insurance company as a partner. It was a win-win. Their receptionist is a sweetheart and so kind. She walked me through everything. I never had to experience this before. It’s a pretty busy shop and I can see why. Thank you for taking care of my car with such diligence.
Jan 30, 2024 -
Rolando responded to a AAA towing request. He was professional, quick and efficient, thanks for the lift!!
Sep 28, 2023 -
These guys are awesome, especially JP (the tow truck guy)! He’s saved me on 2 different occasions with a battery jump and tire change within minutes. Also gave me a tip on finding tires. If JP's boss is reading this, give that man a raise!
Dec 16, 2022 -
Same car, new accident, different insurance, returned to RJ. Their work is really great. The lack of parking to leave your car says everything. They are busy because they are amazing. Highly recommend.
Oct 23, 2022 -
My son an i had a blast lots to see eat an drink fun for everyone great pic for the family
Jul 31, 2022 -
Good experience, Great staff.Nice people in the office.Treat me very well.
Apr 21, 2022 -
Shore Collision operates with a degree of unprofessionalism that I have never seen before. They drive around the NH area in an extremely dangerous fashion. Tailgating, driving 90 in 55s, doing everything short of physically ramming other cars off the road. Avoid at all costs.
Apr 02, 2022 -
This is a very racial business they do not treat African Americans with respect the lady at the desk is very rude and disrespectful they took 3 months to finish my car they kept using the excuse of ordering a part I contacted where they said they ordered the part they never ordered it until after 2 months when other cars were in and out I would not recommend anyone take their car there tell your insurance pick somewhere else
Feb 21, 2022 -
I went to RJ Shore to get my front bumper replaced. During the month and a half of waiting I received a total of one phone call for an update. They let me know that they "misplaced" my car key and two key fobs. They replaced the car key immediately with no issues. I later found out through my dashcam footage that my keys, key fobs, and car were stolen (not misplaced) off of their lot for a day. The footage on my dashcams prove that they knew about the incident. They never mentioned it to me. It's about 4 months later and I still don't have the key fob. I'm only asking for the one remote starter key fob replacement. This is reasonable enough considering the negligence on RJ Shore's end. They passed the blame onto a different company who is supposed to get me the key fob. I'm now left in this limbo of he said she said. I never get updates as to where or when I am to receive my key fob. All communication is directed on my end. I get told I'll be called back with updates and I never do. I've never experienced such irresponsible negligence from a company in my life.
Feb 01, 2022 -
We had an accident My husband hit a deer the damage was horrible and RJ shore fixed it the vehicle looks brand new they were great
Dec 12, 2021 -
My car was towed there after being rear ended and decided to let them fix the damages. They took almost 3 months to fix my car. The paint job was horrible and they blamed it on the cold instead of making sure is was a legit paint job. Then i gave them the check from the insurance and they had the nerves to say i didn't give it to them and tried to get me to pay out of pocket. RJs is the worst i do not recommend them!!
Aug 11, 2021 -
Highly recommend RJ shore collision. My husband car broke down on his way home from work. Because it has some body modifications it needs a flat bed. Bruce came within 30 mins. He was extremely professional, friendly and a very skilled driver. We are very happy with the service he provided.
Jul 03, 2021 -
The owner Rich is very kind, accommodating, and professional. They did a beautiful job on my car and made sure to keep the price reasonable.
May 02, 2021 -
The owner Rich was fantastic, he took care of everything, dealt with the insurance company, arranged a rental, kept me informed. My vehicle was repaired quickly, clean, and in better condition than before it was hit. 6 months later it was hit in the same spot and Rich handled it perfectly again. No need to look at other shops, RJ Shore is the only shop that I will use. Thanks guys!
Mar 22, 2021 -
Called for a tow after the blizzard. The truck pulled up, looked the car and pulled off. I called RJ Shore, they said they would send another truck. I'm still waiting. That was last week.
Dec 28, 2020 -
The owner, Rich, is a true professional. We provided as list of repairs and he provided a very fair price. Everything on the list was completed including a detailing of the car. It looks as good as when I bought it 5 years ago. I recommend RJ Shore without hesitation.
Aug 17, 2020 -
I rolled up needing a new bumper and the owner was super cool, nice and answered all my questions. He explained the entire process since it was new to me and explained how the insurance worked. He took my car in and handled everything from there. Got my car back in a week and I tried to look for a flaw in the paint but I couldn't. It's nice to be ride'n all clean again. Excellent work from the crew! Thanks again
Apr 16, 2020 -
Great job on repair work—-The Management is very kind and transparent. They care about customers and do their best to work with you and provide quality service. Thank you.
Dec 17, 2019 -
They really do good work their they fix my car n the paint job looks grate
Jun 13, 2019 -
Recommended by a friend, and they didn't disappoint. Took a bit longer than expected, but was well worth it. Very friendly staff and I'd recommend them to anyone.
Mar 14, 2019 -
Had repairs done here via our insurer. Excellent service and straightforward and friendly staff. Will definitely come here again. Edit - went back for a minor issue and excellent service again.
Nov 14, 2018 -
Excellent Service and repair! I was able to get a free quote right on the spot and the staff and owner were extremely helpful, thorough and reliable. I would recommend RJ Shore Collision for all of your body shop needs. They completed my repairs in a timely manner and did an excellent job fixing the damage of the car! Thumbs up!!
Dec 20, 2017
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