What clients say about Automotive 7 - Auto Collision in Hamden Township (CT)
Emilio was incredible, I can't recommend him enough. He walked us through exactly what to expect and what we needed after a collision. He's very knowledgeable on insurance and how to navigate all that. Highly recommend!
I had a great experience with Automotive 7 Collision Center. From the moment my car was towed in, they were incredibly helpful and professional. They assisted me with the towing process, handled everything smoothly with my vehicle, and even helped me get into a rental car without any stress.
The whole team made a difficult situation so much easier for me. I truly appreciate their communication, honesty, and support throughout the process.
I highly recommend Automotive 7 to anyone who needs reliable and caring service!
The customer service here was outstanding. Everyone was helpful and welcoming, and they took great care of me when I needed help with my battery. The staff were true gentlemen, and I really appreciated their professionalism.
I had an excellent experience with Automotive 7 – Auto Collision. From start to finish, they did an outstanding job on my 2025 Ford Mustang GT — honestly, the car looks better now than when I brought it in.
Along with the collision repairs, I also had some extra work done, including PPF, powder-coated rims, and a full ceramic coating, and everything came out absolutely amazing. The quality of the work was top-tier, and the pricing was very fair for the level of craftsmanship they delivered.
If I had to point out one small area for improvement, it would be communication about the timeline at the beginning. I was initially told the car would take about seven days, but it ended up being closer to a month. That said, this was not their fault at all — it was due to insurance delays and parts being on backorder. Once the insurance approved everything and the parts arrived, Automotive 7 finished my car in less than a week, which is excellent.
I would just suggest being more upfront with customers that the timeline depends heavily on insurance approvals and parts availability — but again, the delay was completely outside their control.
Everyone there was friendly, professional, and easy to work with. Most importantly, the final result was incredible. If I ever have to go through this process again, I would 100% bring my car back to Automotive 7 without hesitation.
Super friendly and knowledgeable about my automotive needs. Fairly priced with quality work. Highly recommend for the protection of your vehicle. Inside and out. 😎
This shop has some of the worst customer service and integrity I’ve ever experienced. After begging us to stay and promising timely and honest service, they failed at every turn.
The insurance adjuster never showed up when they said they would, and there was absolutely no communication or sense of urgency from the shop. Their lack of timeliness and accountability was beyond frustrating.
When my wife arrived to pick up her car, they lied to her, claiming it was “in pieces” even though they were never authorized to touch the vehicle at all. To make matters worse, they damaged the front bumper and then caused even more damage to the car after that.
Instead of owning their mistakes, the manager raised his voice at my wife and even threatened to charge a fee for work we never approved. That kind of behavior is completely unacceptable and unprofessional.
After everything, we decided to take the car back, and even then they continued to beg us to stay despite all the dishonesty and poor service. If this is how they operate before the work even begins, I can only imagine how bad their actual repairs are.
Do yourself a favor, avoid this shop at all costs. They have zero respect for customers, zero accountability, and no sense of professionalism.
Had my Range Rover fixed after an accident. These guys did an amazing job. Looks good as new! Best part was it was done quickly and I was informed throughout the process.
Great service work they did was amazing, my car looked great they handled my claim start to finish. I dropped my car off and picked it up and they did all the work and handled the insurance company. AMAZING
Excellent Work done by Automotive 7! Great Customer Service! Body Work Was Done On My BMW X2 And The Work That Was Done Looks Better Than When I Purchased It. Thank you For All Your Tips! I Will Definitely Recommend Going To Automotive 7 !
Quality staff and quality service. Tended to every single need I had and MORE. From the office to the guys on the floor, everybody was a pleasure to work with. Definitely one of the BEST body shops in the state !!! 10/10 would recommend and return for future business!!
Great service and excellent, top notch work. Got hit by another driver. I just dropped the car off with Auto 7 and let Auto 7 deal with the insurer; they know how to do it and you don't have to deal with the hassle. And be sure to use Franklin for detailing as well!
Best Body Shop in Town Excelent Quality of work and Customer Services. They Treat you like a Family. They fight for you with the Insurances Companies. The Best they made my Car NEW AGAIN.
I had an awesome experience with Automotive 7! They made everything easy and fast, gave me great tips for my car, and really hooked it up. My car was already beautiful, but they made it look even better. Highly recommend their service!
All I can say is "Wow!" I was looking for a reputable car detailing shop that could work wonders on a car that I inherited from my father. The car was extremely dirty and the seats and rugs were spotted with mold. I called Automotive 7 and was able to bring the car in the same day I called and was very comfortable leaving the car for a few days. When I came back to pick up my car, the car looked brand new, inside & out. There was no traces of mold anywhere. The car was spotless! If you're looking for a detailer that will take great care of your vehicle, THIS IS THE PLACE!!
My vehicle needed body work done and my company instructed me to have Automotive 7 provide the service. Well, not knowing or even hearing about their work I went and to my amazement, the work that was done exceeded my expectations by a long shot. Additionally and positively shocking was how clean my car was upon pickup. It looked newer than the it did when I picked it up. I highly recommend this shop for body work. -ABT-
Automotive 7 team is highly professional. They handled my auto claim very efficiently— as they made the entire process very stress free. From helping me get the rental while they work on my car to actually providing good service, it was overall a great experience. Would highly recommend!!!
The work done was perfect. Everything was smooth and done within the timeframe I was given. I was told to drop off my truck on Monday the day we agreed on, and was told Friday it would be done. I expected my vehicle to be sitting for a few days before they touched it but that wasn’t the case. In and started within 2 hours. Finished a day early with basically a full detail. Did not expect anything this great due to my prior experiences with other places over the last few years. I recommend this place 100/100 times.
Positive to this is that they talk to you like a friend and let you know what is going on instead of just a number.
Thank you to everyone. Perfect repairs and service.
THE BEST OF THE BEST!!!
Got into a vehicle accident were my car wasn’t even drivable. Automotive 7 came towed my vehicle quickly and got me off the road. Damages were extensive and many parts had to be ordered. That wasn’t a challenge for them.. they ordered my parts, colored matched my paint job perfectly and got me back on the road in no time.
Very clean and professional atmosphere, the employees are very welcoming and clear with everything going on. I was fortunate enough to look around the shop and OH MAN wasn’t I blown away. The technology and equipment these guys use are way superior than anyone else. Their paint booth is closed off to perfection and their wrap shop is by far one of the best I’ve seen. Give these guys a shot for any of your automotive requirement.
If you ever find yourself in need of towing service, or your car needs repairs, this would be the best place it could end up! My car was stolen, but was later recovered and picked up by Automotive 7. I am so very grateful to them for the exceptional care they provided us and to our vehicle They made certain that our car was protected from the elements by covering my sunroof with a plastic wrapping! It was stuck opened from the theft. The waiting area is pretty, clean, and comfy. They even had great tasting coffee! Stephanie was not only very pleasant and professional, but extremely kind and empathetic! We felt valued, cared for, and understood. I feel like we won a small lottery with Stephanie. She was truly exceptional! We were so fortunate to have experienced & dealt her, and with the other great group of people that work there. Wish you guys All the Best! Thank you!
The Automotive 7 team has been extremely helpful and prompt with my insurance claim process. Dom is so kind and assisted me the whole way through. The body shop did exceptional work on my Tesla. I came all the way from New York and will continue to come back to this body shop for all my automotive needs!
I traveled all the way from Brooklyn NY just to come to Automotive 7. They gave my car a really nice cleaning, powdering coating, painting a engine bay piece and ceramic coating the whole vehicle. They did such a great job on my wheels that left me speechless because they looked like brand new.They did a fantastic job with everything! I highly recommend to go here. Customer service was genuine. Even tho it’s a 2 hour ride each way for me I would be willing to drive there again. Thank you so much for your service !!!
Great service.
They catered to all my needs.
Provided a rented vehicle via a renter service business apart from automotive 7.
Automotive 7 met me at the car rental place and towed my vehicle to automotive 7 location……. where my vehicle was placed inside a garage for safekeeping.
After several weeks, my bumper on my vehicle was placed successfully brand new,as if nothing ever happened.
When everything was all set and done, my vehicle was given back to my possession as the way, I’ve given it to them.
The employers of automotive 7, were very professional. Especially. The females that provide customer services. very polite. Very helpful,greet you with a smile.
3/23/23
I had to get my car towed and automotive 7 has been amazing from the beginning. I blew a tire on the merit and they were there within 30 minutes. The workers were very nice and helpful when I came to pick up my car and even put my spare tire on for me. I highly recommend this place to others in need.
After my accident had my car towed here they were very nice and professional. They helped get my car assessed and provided the insurance company with updates quickly. I got my claim processed and completed without any troubles so I am thankful for that.
This business does an incredible job. My company picked them based on excellent reviews for my new to me corporate vehicle. I already referred others to this establishment. I can't wait to bring both of my personal vehicles there. The owner and employees were kind, attentive and professional. They communicated consistently through the process of booking my upcoming appointment to picking up my vehicle. Best detailing I've ever had and I regularly detail my cars. You definitely won't be disappointed.
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