Advance Auto Parts in
Clintonville (CT)

Twice i have been to this store customer service skills are severly lacking

Jason is amazing. He helped me out when I very much needed it! Great job

Great customer service.

Had what I needed. Checked my batteries. Friendly service.

Very knowledgeable and helpful staff. I was particularly impressed with Matt's help and guidance with my car battery. I also know the influence of Sean Casula to that store's economic health is vital.

Helpful staff, very well organized store

Great place. The staff is very knowledegable and helpful.

Went into the store had the guy behind the counter forgot his name it's named source me the right part on this computer I get home the part is wrong wrong some guy. Nate stepped in and said they couldn't take the part back. I said your guy looked it up. He told me to go to auto zone. Lost my business for life! Good job Nate!!!

I needed to purchase a rear wiper replacement and have it installed at the store. The young man at the counter was extremely courteous and helpful. He installed the wiper and had me on my way within 5 minutes. I appreciated the excellent customer care.

Sell a commercial customer the wrong parts and refuse to take them back, wouldn't ever do business with them again, tall colored kid was rude

Showed up 5 minutes after closing and practically begged for one part so that i could get my car home. Young tall Guy who was a "manager" inside refused and stated that "the systems are all closed" BS. I had to get my vehicle towed. Terrible customer service. Don't go here, the staff is rude and condescending. Worst customer service I've ever received in my life. I would rather drive to an auto parts store in a different state, hours away, then deal with the unhelpful and rude employees that work at Advanced Auto Parts in Clinton. This is the second occasion I received awful service here. The bald guy that wears glasses, the tall skinny young guy with an afro I belive, are both condescending and unhelpful. I will be bringing my business down the road to Autozone for the rest of my life.

This young cat behind the counter is always so rude. He told me to drive practically across the state to get something that wasn’t very difficult. But every time I go here & he’s there he always has a terrible attitude. I go there obviously to spend money but I get treated like garbage by this one young tall guy at the counter

I recently had occasion to special order a part from Advance Auto. When I went to pick it up, I found that the information that was available on the web site was incorrect. Thus, the part I went to pick up was wrong. The sales person who had ordered it did so without my paying up front. As the sales person was looking up the part, the store manager entered into the conversation and was very annoyed with me and the sales person. The error was honest and I didn't expect them to reorder without my paying for the item up front. Furthermore, I was accused by the manager of habitually doing this. Since I don't shop there that often, I really couldn't recall that I had ever done this previously. So, I will not purchase from Advance Auto in Clinton again. By the way, I also offered to pay for the wrong part but was turned down.

I've been there often they're always polite and helpful

Eddie was really helpful and it made for a very nice enviorment. 10/10 thank you Eddie

I went in twice and NONE of these employees wear masks. Every single customer has them on, why are they exempt? Any manager paying attention? I won't be back.

It's no longer Advanced Auto. It's now Domino's pizza

Ordered online and it was ready st the counter in 15 min can't beat it

Staff very friendly and helpful

They cost me several hours of labor and gave me nothing... Sold me the wrong caliper I tried to install the wrong caliper realized it was wrong and reinstalled the old existing caliper. Went to store to return and was given nothing but a “sorry” and he told me he did me a favor. the correct caliper costed less than the (wrong) caliper they sold the first time and he gave me an even exchange.

Knowledgeable techs and great pricing.. check them out....

Lou, the store manager, was unhelpful and seemed reluctant help anyone. Get a new job.

The store manager Lou is an ass

At 6'3" 250 lbs I am pretty hard to miss. Totally ignored. Seems like the gossip is far more interesting than customers

The prices are fair and the staff was nice. One comment I would make is double check the parts you may need prior to going. Their computer said I needed one type of bulb for my turn signal lights and it turned out that I needed another.

I go here often since its local to me, the employees are very friendly and knowledgable, willing to help you find what you need, havent had any problems with this store

I have been to this store many, many times. The guys that work there are friendly, knowledgeable and helpful. They have done work on my vehicles for my family and always go the extra mile to help you out. Support this business and don't go to the new Autozone across the street!