Honest people, good prices. I've been buying my batteries for all my vehicle needs here for several years. They have always had my batteries in stock. Ready pick up and drop off.
I went there to get a replacement battery, and the employee there was incredibly rude and refused to help me. Take your business elsewhere, they do not care for their customers.
Interstate is a great company, they are local and always accommodating. They always have everything we need in stock and deliver to us within 1-2 business days. Pricing is competitive and ordering is made easy and stress free. Every employee there is a pleasure to work with including the delivery drivers.
**Updated**
When calling in today our experience was much more pleasant. Grain was friendly and helpful and got a battery out to us within a couple of hours. Much better than the last couple times we interacted.
Another shoutout to our delivery driver, Steve. Steve's a great guy, always friendly and takes care of us.
Thanks for the great service guys!
This is the least customer friendly merchant that I can think of! They are nasty, unfriendly and insulting individuals that own this center. I would NEVER patronize this store again!
Delivery was awesome! Driver was very helpful. Asked where I wanted the batteries and brought them into my shop. Customer service was great ordering the batteries, took the order over the phone and delivered them for 5 bucks.
Sharing my father's experience here as a warning to others! He went in to purchase an Interstate battery, checked price online and price was verbally confirmed by kid at the counter. Upon arriving home he realized he was overcharged approximately $20 for the battery. No problem, mistakes happen. He calls and was told to come back in and they would adjust the price. He arrives back, where father and son then deny him the price adjustment and tell him that prices online are not the same in the store and that they're just trying to make a living here. Unfortunately the battery had already been installed in the vehicle or else he would have returned and brought his business elsewhere.
Everyone is "just trying to make a living" nowadays but there's no reason for dishonesty, and no reason to invite someone back into the store to turn around and essentially say just kidding. Seriously, take your personal and commercial business elsewhere and save yourself a headache
With the limited driving I've been doing, because of working from home, my battery was failing. Interstate All Battery Center checked my old battery and alternator, then gave me a prorated price for a new battery. Was in and out in 10 minutes with new battery installed!!
Been there a handful of times through the years. Live close by. Wether it's the guy in the garage or behind the desk it's a awful experience. Prices are not any better in any way..And customer service does not exist.
A rude and greedy driver delivered some batteries on 19 August, on Whalley Avenue in New Haven.. The car repair shop is next to the McDonald's on 250 Whalley Ave.
I went in with boat batteries that came with a used boat that i bought. The man who helped me was extremely nice and instead of trying to sell me a new one he tested the batteries and told me that they were fine. Much appreciated and thanks for helping me save a few bucks!
They had the lowest price on a new battery I could find for my car. Excellent customer service, but most importantly, they resolved my issue with lightning speed. After I discovered my car battery was dead I called many places to search for the best deal and I just happened to call them last. I called them a half an hour before their closing time and they gave me a great price on a new battery and told me if I made it to them before they closed they would also install it for free.
I got there 10mins before closing and they installed the battery faster than it took me to get there.
I will never buy a used battery from these people again. They sold me a defective battery that would not hold a charge, then refused to exchange it. I was ripped off for $50.00. Didnt help that the guy I had to deal with was rude and combative. Awful experience here!
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