Got this towing company through GEICO Roadside Assistance. They were prompt, and the dispatcher was kind and helpful. He assured us that Carl would be with us shortly. Carl arrived and was extremely helpful with changing the tire. He even followed us to the tire shop because my spare tire was no good. Excellent service from start to finish. I give this company 5/5 stars!
Vehicle was damaged on transport. I tried to reach out and figure out a solution but was ghosted by one of the owners. I’d suggest looking elsewhere.
Edit: My insurance found them liable. They’re lying to save face. I recommend all others find a more honest and reliable towing service.
Locked our keys inside of our car. Malcom was friendly and professional helping us get back into our car less than 2-minutes of being on-site. Phenomenal customer service. Highly recommended.
ABSOLUTELY THE BEST TOWING EXPERIENCE!
I never thought I’d write a good review after getting my car towed in the middle of the night. However this towing company was pleasant, professional and accommodating, even going above and beyond to help get back my car. I HIGHLY RECOMMEND them, especially Chad. He saved the day!
Rental car needed towing while I was in town for business which was a huge inconvenience. Malcolm was great…friendly service with fast arrival time. Highly recommend this company!
Chad was extremely polite and took special care while hooking up the tow truck while we were broken down on the side of the highway. He went as far as to bring me and my wife a couple Gatorades as it was well over 90 degrees. What a life saver. Can’t thank you enough.
I used this service via GEICO to retrieve my keys after locking them in the car. American towing and recovery were excellent overall. Their response time was great, they called when they were close to arriving, and they were very polite and professional. The process was very easy and the service was excellent. I would easily recommend this company to anyone who would need fast and professional roadside assistance.
Roy was phenomenal. He was extremely friendly, professional and provided quick, top tier service. Would definitely recommend this company! They made a stressful situation much easier!
Great experience after a stressful evening of car trouble! Responded immediately, arrived quickly, and helped make the night less stressful. Very professional, knowledgeable and helpful! I cannot recommended ATR enough if ever needed! Thank you so much!
During a stressful time broken down on the highway American Towing was a bright spot. Malcolm was kind, knowledgeable, professional and quick to respond. Don’t hesitate to call American Towing for any and all towing needs!
What a great experience! Nobody likes having car trouble, but this was far and away the easiest process for a tow I've ever had! They arrived quick, hooked my car up quick...the tech was very professional and knowledgeable as well! I will ONLY be using American Towing going forward!!!!
Had a great experience using their services. I would highly recommend this business to everyone needing towing services. The process went seamless and from the phone call with Steve to the towing of my vehicle with Malcolm they were as professional as you could as for. This is my go to towing service from now on. Thanks again for all your help!
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