My new favorite auto shop. I had my starter go out on my transit van and they fit me in right away. Great service and cool hot rods all around. This is my new go to mechanic in the area.
Tristan ⭐⭐⭐⭐⭐
Very nice experience, he was very thoughtful and respectful taking care of us and the car.
Great service and great music, I really appreciate the guy!
I cannot say enough good things about the team here. Beyond helpful, fast and fair. Thank you all for making a sudden breakdown a non issue. The best people 🤗
John from towing and recovery was extremely friendly and professional.
My car went off the track at Lime Rock Park and the flatbed tow truck took me back to my hotel (for a small charge) in the evening and the garage got both my right tires cleaned out of grass and dirt, tires resealed, and a leaking hole plugged. All done by the next morning.
Really appreciate their professional and efficiency.
Price was decent for the quality service and quick turnaround.
I also met Arnold himself while making payments and he was very friendly as well.
The staff (another nice John and another guy who I didn’t manage to get the name to) who fixed my tires were great as well.
There's better shops in town, you may have to make an appointment & wait a few days to get your vehicle in to Dave's, but you'll be glad you did. I will not go back to Arnold's or recommend them to anyone.
Ty was great! He notified me about the time, was concerned for my safety and the safe operation of my car. Ty was professional, personable, and knowledgeable of his trade. I wished I lived in Canaan because if he is an example of the mechanics working in the garage , I’d try them out to service my car.
Prices seem high. I just paid $151 for a oil change! I was happy with the quality of the service but left wishing I had called around to get estimates from other service providers.
Johnny was an awesome help getting my E30 out of a gas station back almost 100 miles to my place. One of the most helpful and friendly tow truck drivers I've had the pleasure of talking to! 10/10 would tow again.
They did a great job fixing up my daughter subaru. We're 2 to 3 hours away and I was really comfortable with these guys taking care of her car! Car looks great reasonable price!
I was visiting for the week, and wanted to get an oil change done so I randomly looked up Arnold's and gave them a try. They were very friendly and quick and finished the oil change pretty quickly. As I was leaving I discovered a problem with my car's hood latch, and the team at Arnold's diagnosed the problem and order the part for me to have it fixed the very next day. I highly recommend!
Arnold saved us! Our car broke down in the middle of the road late at night and Arnold's shop was the only one around for miles that was willing to come tow us. They also did a great repair job and ended up charging us less than they originally quoted because Arnold found a simpler, cost-effective way to make a fix. Efficient, trustworthy, reliable.
So I found this garage to get an emissions test done, required for CT. While I was there I decide to have my brakes looked at, I'm planning a trip and I bought the vehicle without service records. They came back stating the brake pads were very worn and should be replaced. They could get me in right away... I decided to do the work myself, thanked them and paid the 30.00 for the inspection. A week later when I pulled off the rear wheels where the worst wear was suppose to be, I found pads with better then half life. And to make matters worse the lugs on the passenger side of the vehicle were just snugged, Just the weight of the beaker bar spun the lug's. So I was provided with paperwork/receipt for the work performed, That I didn't look at before finding this out. And conveniently it say's only brake inspection.... Nothing about worn pads as verbally communicated to me.
I am the AAA member I should have 1 year warranty with part
In January last year, the car alternator was broken, so I was recommended this place for aaa toeing.He grinds up not only alternators but also new batteries that are less than a year old but they changed without my permission .And in less than a year, the alternator is broken against. I called AAA's Toeing again and left the car at Arnold Garage.They also replace alternators and batteries.It's a new battery that's been less than a year, and even if you grind it, the battery that's been discharged once must be replaced and they charged me full amount against all the money.I had to change two alternators and two batteries not even 1 year
The repair team repaired a side swipe and bump; the results are outstanding. It is impossible to tell where the accident was. Very professional staff from initial visit to hand over. Thank you.
A big garage in a small town equals steady business. Great if you want to drop a vehicle for service, but if you have to wait, it's cramped. In summer, there's an outside bench, but in cold or rain, a few seats in a narrow hall leave a lot to be desired. Staff is great, usually friendly, and helpful. Good news is there's a Dunkin' Donuts next door!
Called AAA, had 2 hour wait time. Went outside at this time to wait for driver. 10 minutes later returned inside and had voicemail from driver. Called back, was told by driver that my address didn't exist (shows up on GPS) and my road wasn't plowed (just plowed). "I'm going home. I'm done. I'm not coming out." Explained I had no way to get home. He complained that he had been on hold with AAA for too long, had a long day, and refused to come to my location. I am now stranded with a dead battery and no way to get home. Lovely.
Called AAA for a tow late at night in sub zero temps. they sent a truck from Arnold's garage. The driver was very pleasant, accommodating, skilled and professional. I would definitely recommend them.
One of the features I like about Arnolds is their care with your wallet. They are careful to only do the work that is needed and they do it right. I was especially impressed with the body shop where a potential $600 repair was done for $50 by being smart with the options available. We have out-of-state plates and sometimes you wonder if a garage will see that and assume you are on a long trip suggesting an opportunity to milk the victim. Arnolds does not play that game so it's a place you can take your car too and feel safe that you are in good hands.
Melinda and Dave are great, Melinda is smart, friendly and actually knows what she is talking about which makes the whole experience a positive one. Dave actually cares about his customers and his work, a rare combination in these present times. The labor rates are about standard, not cheap but you do get what you pay for at this shop.
Recommended.
Eric Korbel
Prompt. Expert. Helpful beyond the call of duty. Went out of his way to fill my spare tire himself after quickly changing the flat. I couldn't be more impressed. Thanks, Jim.
Arnold's are the best automobile service I have ever used!! They come quickly to my rescue,they are the nicest people I have ever did buisness with.They work with you and they work very hard to help you. They have my buisness for all my vehicles since 2009. Thanks Melinda,Arnie,all the guy;s!!!
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