This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available reviews, Vernal's Service Station in Darien Township, CT scores 96/100. Overall sentiment is very strong: customers note professional, honest service, fair pricing, quick diagnostics and same‑day repairs, plus helpful extras (rides, full‑service gas). Tire fixes and special‑order parts are handled smoothly. Themes: friendly staff, clear quotes, reliability; the lot is crowded at times, and there’s one complaint about incomplete interior work and poor communication, suggesting occasional waits. Limited insight on inventory variety or yard organization.
What clients say about Vernal's Service Station in Darien Township (CT)
Brought my car in for a tune up and it was ready quickly. A couple months later had something happen with my car, so I called and he gave me great advice that was very helpful. Thank you!
I was driving from NYC to Eastern Connecticut and one of my run-flat tires got destroyed by a pot hole. I had my car towed to this location Saturday late at night past working hours and they were able to fix it on Monday. They had to replace the tire and had to special order it so it took about 6+ hours.
I had a terrible experience. Brought my car in because I had a mouse. Was told they would remove the seats and do a thorough clean of the car. In addition to that, replace the cabin filter and plug the tire.
The only thing that was done was they plugged the tire. And removed a mouse from the hood. Yet nothing was done about the inside of the car and they never replaced the cabin filter. My car was there from 9am- 5:30pm.
When voicing my concerns they acted like they could care less.
I definitely will not be returning again.
There isn't a better place to take your vehicle! Dave Vernal is the kind of owner that reminded me of when I first took a car to a SERVICE STATION. Most are gone now replaced by quickie marts and car dealerships, neither are really where you want to bring a car for anything. Patronize this all-to-rare a breed in the business. You'll feel much better, and a little wiser for the effort. Yes, it's a little difficult to find a parking spot but there's a good reason for that.
Vernal's was recommended by the guys at Town Fair Tires. when I first arrived, Dave hopped in my car within 5 minutes to listen to my problem, then asked when I could bring it in. The morning I brought it in, he drove me back to my house. Job done in a day (both wheel bearings) fair price exactly as quoted. Highly recommended! Hard to find a good honest shop, and I know I've found one.
Hard to find a good shop these days let alone a great one. I went down and and worked with Big Bill to get my truck back in shape. Great guy, honest and very knowledgeable .... Rare - ! Highly recommend this place and Bill !
Dave always takes time to make sure everything's in order. He has never over charged and often made an adjustment free of charge. Their work is thorough and fair. You're in excellent hands.
Blown away by the service. I brought my car to Dave in the morning, he gave me ride to the local Avis rental. I figured it would take a day or 2 for him to run a diagnostics, as his lot was packed with other cars. By 11 am he contacted me with a quote, by 4 pm he replaced my alternator. I don't know Dave, this was the first time I have ever done business with him. A friend recommended this service station. I don't ever expect same day service when it comes to car repairs. Some how he fit my car into his busy day. He won my repeated business.
I came as a tourist from Sweden.Took the train from New York to Darien on a super hot September day. Walked around to look for Cherry Lawn School, where my mother worked for a year 1938-1939. Nobody seemed to know about it when I asked. Can't praise the owner of Vernal's Services Station enough. Not only could he direct me to the place, but he drove me there and then back to the railway station. He saw that I was tired and old. My gratitude for his time and sympathy is without limit.
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